Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 335 published reviews
5 65,5k 81% 4 9 495 12% 3 2 455 3% 2 1 301 2% 1 2 598 3%

Summary of reviews

The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.

1 star review

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A
Aurélie R.
Rating: 1 out of 5
following a purchase from 19/11/2022
Package received in a pitiful state!
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Marie D.
Rating: 1 out of 5
following a purchase from 19/11/2022
The pump bottle of the oil-free cream does not work since I received it....
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Camille J.
Rating: 1 out of 5
following a purchase from 20/11/2022
Very disappointed because I love your products but it's been 2 times that I received a cream with a manufacturing problem. And not even a small commercial gesture...
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Juliette L.
Rating: 1 out of 5
following a purchase from 20/11/2022
Poor quality product will be a poor quality customer
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Alexandra D.
Rating: 1 out of 5
following a purchase from 18/11/2022
Very drying product after only 3 days of use according to the instructions, dry patches and pimples, even though I have acne-prone skin.
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Kiara N.
Rating: 1 out of 5
following a purchase from 16/11/2022
Customer service not very top! I received a broken brush even with a picture of the brush and they didn't even send me one back.
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Danielle D.
Rating: 1 out of 5
following a purchase from 11/11/2022
I did not receive my package
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Marina B.
Rating: 1 out of 5
following a purchase from 08/11/2022
Package received empty and still no response from customer service!!!
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Alexandra H.
Rating: 1 out of 5
following a purchase from 09/11/2022
I did not receive my order
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Aurelie G.
Rating: 1 out of 5
following a purchase from 06/11/2022
I did not receive the package, I am still not refunded. One month to get a refund is a long time. I ordered because I had no more and finally I ordered elsewhere... it's a mistake of the post office but I would have liked to receive another product or to be refunded quickly to recommend
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Cornelia B.
Rating: 1 out of 5
following a purchase from 07/11/2022
1 Missing product, lack of help from the seller although with obvious proof, too bad because good products
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Zayneb T.
Rating: 1 out of 5
following a purchase from 04/11/2022
I did not receive my order although I had modified the address
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Aurore T.
Rating: 1 out of 5
following a purchase from 02/11/2022
This is not what I ordered
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Naila K.
Rating: 1 out of 5
following a purchase from 02/11/2022
I have eczema and it doesn't work! So the influencers say it works
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Régine P.
Rating: 1 out of 5
following a purchase from 01/11/2022
No notice ordered not received, it's not great I ask for a refund
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Caroline R.
Rating: 1 out of 5
following a purchase from 26/10/2022
I received my package in a thousand pieces with the mist broken, it leaked into the box, and damaged my other product purchased. Please contact me as soon as possible.
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Sarah A.
Rating: 1 out of 5
following a purchase from 24/10/2022
I did not receive my order
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Maïté H.
Rating: 1 out of 5
following a purchase from 02/11/2022
Very disappointed! So much publicity for this miraculous soap... Perfect for acne! And I have never had so many pimples as when I used this product !!!! Huge pimples appeared from the 2nd day of use .... I still persevered! But it never got better! It only stopped when I didn't use the product anymore!!!! What a shame to be so disappointed at this price
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Amarya A.
Rating: 1 out of 5
following a purchase from 28/10/2022
Order not received and ask me to contact the carrier
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Karen O.
Rating: 1 out of 5
following a purchase from 28/10/2022
When I ordered, I asked for delivery to my home and it was delivered in a relay point! Not serious!
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Céline L.
Rating: 1 out of 5
following a purchase from 31/10/2022
I was very unhappy with the delivery which was declared delivered except that the relay for the package no longer exists so the procedure is underway I paid and I do not have my package!
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Abboud J.
Rating: 1 out of 5
following a purchase from 31/10/2022
I did not receive the correct product ordered
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Vanessa V.
Rating: 1 out of 5
following a purchase from 29/10/2022
I got pimples
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Laetitia O.
Rating: 1 out of 5
following a purchase from 28/10/2022
My order is not complete, I need a cream without oil
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Tania P.
Rating: 1 out of 5
following a purchase from 29/10/2022
I did not receive my order even though a delivery confirmation email was sent to me! Never again.
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Audrey M.
Rating: 1 out of 5
following a purchase from 27/10/2022
The soap is not gentle and I have since its use a rash of buttons Not the impression that it is natural goat's milk but filled with camphor
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Laurie N.
Rating: 1 out of 5
following a purchase from 10/10/2022
Nothing received, parcel was supposed to arrive on 15/10 !!! I am told to wait ...to wait for what exactly, a miracle ???
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Mondyne A.
Rating: 1 out of 5
following a purchase from 26/10/2022
I am very disappointed because I thought I would receive my package in 2 weeks and colissimo made me understand that I have it in 60 days! I hope that soon you will have the deliveries with CHRONO POSTE because there it is not possible....in the meantime I had to buy other products for more than 100 euros while waiting to receive yours....
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Mégane A.
Rating: 1 out of 5
following a purchase from 26/10/2022
Very disappointed with the goat milk soap, I do not recommend its use for those who have sensitive skin or psoriasis. The use of the soap literally burned my skin and worsened my psoriasis. 20€ in the trash. I do not recommend it.
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Jade Z.
Rating: 1 out of 5
following a purchase from 26/10/2022
I have been an unconditional customer for several years of pin-up secret products and I am very disappointed because during my last order they maintain that I ordered the peeling while I had ordered the precious cream. I understood that there was a problem of out of stock and that they do not assume their errors without a gesture from them I would not order anything more.
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Amicie B.
Rating: 1 out of 5
following a purchase from 25/10/2022
Very fast delivery. Product conforms to the description. Good smell. Disadvantage: areas of red pimples that appeared on the face after a few days... Probably an allergic reaction to the soap. So I stopped using it.
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Sophie A.
Rating: 1 out of 5
following a purchase from 17/10/2022
I did not receive my package
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Manon B.
Rating: 1 out of 5
following a purchase from 09/05/2022
These products destroyed my skin...
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Lydie G.
Rating: 1 out of 5
following a purchase from 24/10/2022
I received the exfoliant instead of the day cream...
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perrine C.
Rating: 1 out of 5
following a purchase from 24/10/2022
I received a face scrub instead of the cream I am told that it is what I ordered so we can do nothing while I am on me in short I lost 30 € for something I will never use I will not order more
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Florence C.
Rating: 1 out of 5
following a purchase from 13/10/2022
My order was delivered but was not found at the hotel where I had it delivered
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Claire H.
Rating: 1 out of 5
following a purchase from 21/10/2022
I did not receive the entire order.
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Claudine S.
Rating: 1 out of 5
following a purchase from 21/10/2022
Fast delivery however the cream without the oil and the peeling are of bad composition I will not recommend
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Estel N.
Rating: 1 out of 5
following a purchase from 12/10/2022
My product ordered a month ago unfortunately never arrived
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Alexandra N.
Rating: 1 out of 5
following a purchase from 20/10/2022
My order was missing a product and no one did anything. I end up paying for a product that I would never have !!!! I am more than disappointed!
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