C

Christa C.

Rating: 2 out of 5

Published on 18/01/2019 à 09h41 following a purchase from 04/01/2019

Having left a message with no computer response from you. I'm not satisfied.

Translated reviews

S

sarah H.

Rating: 2 out of 5

Published on 17/01/2019 à 20h26 following a purchase from 04/01/2019

Product emptied into its packaging and no response from customer service !!!!

Translated reviews

V

Virginie B.

Rating: 2 out of 5

Published on 17/01/2019 à 15h27 following a purchase from 05/01/2019

I sent an email and I didn't get a response... disappointing.

Translated reviews

C

Celia L.

Rating: 2 out of 5

Published on 16/01/2019 à 20h45 following a purchase from 30/12/2018

After 14 days of use, I am not convinced of the promised effectiveness of this product. My skin problems are still present and I don't see any particular change. I continue to use it, telling myself that maybe it took a little longer to have an effect on some people. Otherwise it is a pleasant soap and I like this little cocooning moment every morning and every evening especially when I do the mask.

Translated reviews

J

Justine P.

Rating: 2 out of 5

Published on 16/01/2019 à 12h43 following a purchase from 03/01/2019

I've been using the products for a week and I'm getting pimples...

Translated reviews

A

ANNE G.

Rating: 2 out of 5

Published on 14/01/2019 à 18h08 following a purchase from 04/01/2019

Very disappointed by the products. I bought the products following the advice of a famous star on insta who praised the benefits and results of the products. After 20 days I don't see any improvement. Products to leak

Translated reviews

A

Aline M.

Rating: 2 out of 5

Published on 14/01/2019 à 17h18 following a purchase from 04/01/2019

The soap makes my skin hyper dry and the cream makes no difference.

Translated reviews

J

jennifer P.

Rating: 2 out of 5

Published on 14/01/2019 à 15h16 following a purchase from 03/01/2019

I had a pro code with free shipping except I paid the shipping costs, I sent you an email no answer? Misleading advertising the discount is on the product excluding tax

Translated reviews

I

Irène K.

Rating: 2 out of 5

Published on 13/01/2019 à 15h13 following a purchase from 02/01/2019

I sent an email and I still haven't received any answer !!!

Translated reviews

S

Safia O.

Rating: 2 out of 5

Published on 12/01/2019 à 17h58 following a purchase from 02/01/2019

I ordered 1 goat's milk soap and 1 cream and I only received the cream. I complained on January 4th and I still have no news.

Translated reviews

M

Melissa D.

Rating: 2 out of 5

Published on 12/01/2019 à 15h04 following a purchase from 01/01/2019

Parcel received in 2 days, but soap that dries my skin ??

Translated reviews

S

Sonia P.

Rating: 2 out of 5

Published on 12/01/2019 à 14h55 following a purchase from 31/12/2018

Soaps is very expensive Impossible to reach the customer service only by mail very long to answer

Translated reviews

C

Christophe H.

Rating: 2 out of 5

Published on 12/01/2019 à 14h45 following a purchase from 01/01/2019

I'm not the type to be dissatisfied for a little, but to receive a package with products arriving in rather dubious conditions, to start with the seal lozenges undone on the two cans of cream, lid badly closed, product spilled and dry around the jar, very disappointing for a 1st order.

Translated reviews

L

Lucille P.

Rating: 2 out of 5

Published on 12/01/2019 à 14h40 following a purchase from 29/12/2018

Product that gives you pimples... More interesting discount one week after my purchase, a little bit like being taken for a fool...

Translated reviews

G

Gwladys L.

Rating: 2 out of 5

Published on 10/01/2019 à 14h13 following a purchase from 28/12/2018

Soap smells way too strong! It's not bad but I don't think I'll buy another one!

Translated reviews

A

Amandine K.

Rating: 2 out of 5

Published on 10/01/2019 à 13h48 following a purchase from 30/12/2018

Very disappointed, claiming that soap is very good for the elder, when it does absolutely nothing on a tiny button. Really disappointed, I for one do not recommend it.

Translated reviews

S

Sarah H.

Rating: 2 out of 5

Published on 08/01/2019 à 08h14 following a purchase from 24/12/2018

Lying ad because it offers a so-called soap of 110g while the soap is much smaller and does not weigh 110g very disappointing damage.

Translated reviews

L

Ludivine C.

Rating: 2 out of 5

Published on 07/01/2019 à 16h01 following a purchase from 27/12/2018

First purchase and first deception: an unidentified hair on my soap. I am waiting for news following my email.

Translated reviews

S

Sandy R.

Rating: 2 out of 5

Published on 07/01/2019 à 14h27 following a purchase from 27/12/2018

Hello, at the end of November 2018 I ordered a product and to this day I still haven't received it.

Translated reviews

L

Lounalali T.

Rating: 2 out of 5

Published on 07/01/2019 à 11h53 following a purchase from 27/12/2018

Not received my order

Translated reviews

L

LAURA L.

Rating: 2 out of 5

Published on 06/01/2019 à 17h12 following a purchase from 06/12/2018

I have received the oil-free cream with the push button does not work, I have sent several emails ... To no avail! Deplorable customer service...!

Translated reviews

M

Maud F.

Rating: 2 out of 5

Published on 03/01/2019 à 16h05 following a purchase from 21/12/2018

One of the products was open and spilled. Contacted the department, waiting for an answer.

Translated reviews

J

Jessica C.

Rating: 2 out of 5

Published on 03/01/2019 à 13h18 following a purchase from 21/12/2018

I ordered a pack with a free soap but I only received my batch without the free soap I left messages to customer service, no response from them! I am disappointed!

Translated reviews

S

Sihem C.

Rating: 2 out of 5

Published on 03/01/2019 à 12h24 following a purchase from 22/12/2018

I think it's a product that dries the skin too much...

Translated reviews

E

Emilie S.

Rating: 2 out of 5

Published on 03/01/2019 à 11h53 following a purchase from 23/12/2018

I sent you a message and nobody bothered to answer me. I'm still waiting for an answer!

Translated reviews

M

Magaly V.

Rating: 2 out of 5

Published on 01/01/2019 à 10h58 following a purchase from 19/12/2018

I received my order and it was on time and the pills work great. My wife thanks you, I thank you, the bed thanks you, the room , sheet, etc............... I can't use this treatment, for reasons of hygiene... Can you return the product to me?

Translated reviews

A

Asma D.

Rating: 2 out of 5

Published on 30/12/2018 à 13h59 following a purchase from 16/12/2018

I got very dry skin.

Translated reviews

B

Barbara M.

Rating: 2 out of 5

Published on 29/12/2018 à 14h39 following a purchase from 18/12/2018

Unfortunately, I cannot give an objective opinion on the products as my order was completely destroyed and the products arrived broken and emptied into the shipping carton!

Translated reviews

L

Laetitia J.

Rating: 2 out of 5

Published on 28/12/2018 à 16h12 following a purchase from 16/12/2018

Misleading advertising

Translated reviews

C

Claire P.

Rating: 2 out of 5

Published on 27/12/2018 à 22h58 following a purchase from 13/12/2018

The products seem fine but the package arrived damaged and no response was given to the complaint about this problem.

Translated reviews

N

Noémie F.

Rating: 2 out of 5

Published on 27/12/2018 à 14h52 following a purchase from 16/12/2018

Soap sent in a bubble envelope without a word or instructions for use of goat's milk soap Disappointed with my order placed with you. There won't be a second one!

Translated reviews

S

Sarah A.

Rating: 2 out of 5

Published on 27/12/2018 à 10h46 following a purchase from 16/12/2018

I did receive the package on time but I never got an answer to my email regarding the amount debited which does not seem to be the right one. I am satisfied with the product but not with the service.

Translated reviews

T

Tess R.

Rating: 2 out of 5

Published on 27/12/2018 à 09h47 following a purchase from 11/12/2018

The oil-free cream is full of toxic products that can give cancer. It is very unpleasant to apply and gives a lot of pimples. The soap is not bad. To conclude, these products are much too expensive for what these. Favour organic products and not this brand especially! The use you make of youtubeuse to sell your products is outrageous! You really take us for pigeons. I will never recommend your products.

Translated reviews

M

Marie B.

Rating: 2 out of 5

Published on 23/12/2018 à 15h44 following a purchase from 10/12/2018

The parcel has arrived today, thanks for your prompt delivery. The extra pack enclosed to the order is greatly appreciated.

Translated reviews

C

Christelle D.

Rating: 2 out of 5

Published on 23/12/2018 à 00h18 following a purchase from 11/12/2018

2 goat's milk soaps. One much smaller than the other.

Translated reviews

I

Ilona M.

Rating: 2 out of 5

Published on 21/12/2018 à 06h42 following a purchase from 08/12/2018

The parcel does not arrive in the selected relay point, I had to make several relay points to recover it.

Translated reviews

I

ivana L.

Rating: 2 out of 5

Published on 20/12/2018 à 12h59 following a purchase from 31/10/2018

I bought the so-called acne soap, but it doesn't work at all...

Translated reviews

L

Lea L.

Rating: 2 out of 5

Published on 17/12/2018 à 08h24 following a purchase from 02/12/2018

Package not received at the desired platform. At 40KM from the requested delivery address.

Translated reviews

M

Marine C.

Rating: 2 out of 5

Published on 14/12/2018 à 17h52 following a purchase from 23/11/2018

Reception of the parcel 15 days after the order. The payment had been taken from my bank account. My order remained "in process" for 10 days without any response from the customer service although I asked them twice. It's a pity because the product is not bad.

Translated reviews

S

Samira L.

Rating: 2 out of 5

Published on 14/12/2018 à 14h49 following a purchase from 23/11/2018

Order placed the day of the black friday and received just this week that is almost 3 weeks of delay....

Translated reviews