The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.
I received the package very quickly and I'm very happy with the products, but the customer service is really bad, I contacted pin-up secret to tell them that I had received my package, but not the precious cream that should contain this box so I reported and made a dispute with paypal and apart from a rather incomprehensible email, nothing is done on the customer service side damage his will be my only and last order
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Sylvain L.
Rating: 1 out of 5
following a purchase from 02/11/2020
Soap and cream without oil ordered, received that the soap and customer service responds that the weight was there and therefore everything was in accordance but the result I paid for two items and I have half the order very unsatisfied
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Maureen B.
Rating: 1 out of 5
following a purchase from 04/11/2020
not received
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Jennifer D.
Rating: 1 out of 5
following a purchase from 04/11/2020
Honestly, the cream, peel and soap (yes because it is given the function of a face mask... LOL, it's really only a soap... at 26 €, anyway) don't live up to their promises. I'll even say better, these products tend to give me pimples. Let's add to that a cheap packaging like never... disappointed !!!!
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Imane E.
Rating: 1 out of 5
following a purchase from 02/11/2020
Catastrophic I strongly advise against this product, it gave me huge pimples and redness, it dries out the skin. TO RUN! Go see a dermatologist and do not waste your time with these trivialities.
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Kalsoum H.
Rating: 1 out of 5
following a purchase from 03/11/2020
No results. Disappointed
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Hasibe E.
Rating: 1 out of 5
following a purchase from 02/11/2020
I've been using the full range for my cheek scars for a week now. For the moment I have not had any long term effect.
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Leanna R.
Rating: 1 out of 5
following a purchase from 18/12/2019
I've used it a few times, but I've given it more buttons.
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Leïla E.
Rating: 1 out of 5
following a purchase from 28/10/2020
The payment page loads 30 times I don't understand.
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Natty M.
Rating: 1 out of 5
following a purchase from 28/10/2020
Poor Delivery!!!!! To be reviewed
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Tyfany gamet S.
Rating: 1 out of 5
following a purchase from 25/10/2020
Mes bouton empire
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nancy L.
Rating: 1 out of 5
following a purchase from 25/10/2020
Very disappointed by the face peeling cream: in the jar when it was opened, there was a thick layer of sticky cream which did not spread at all and which crumbled on contact with the skin. When I take it off, I don't have much cream left in the jar. In short, I feel like I wasted 29 euros. I wrote to the after-sales service. I'm waiting for their reply .
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Sophie B.
Rating: 1 out of 5
following a purchase from 19/10/2020
Very (too) strong smell of essential oils. Product that dries out the skin a lot. After purchase, I read that the very healthy composition displayed on the product is actually not the real thing, which is scandalous but does not surprise me given the reaction of my skin. So it ended up in the trash.
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Anaïs B.
Rating: 1 out of 5
following a purchase from 08/10/2020
I never received my order.
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Victoire S.
Rating: 1 out of 5
following a purchase from 22/10/2020
Allergic reaction to one of the products
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Carole P.
Rating: 1 out of 5
following a purchase from 01/05/2020
I am very disappointed that I did not receive my order and pin up secret had to do his investigation. I sent all the information they asked me for and they have not answered me anymore so I will not order from them again.
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Sabrina V.
Rating: 1 out of 5
following a purchase from 20/10/2020
I did not receive my order yet.
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Isabelle A.
Rating: 1 out of 5
following a purchase from 20/10/2020
You could put the soap in a box... mine came half squashed....
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Perle V.
Rating: 1 out of 5
following a purchase from 17/09/2020
I didn't receive my package and they won't give me a refund.
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Kevin U.
Rating: 1 out of 5
following a purchase from 19/10/2020
I have not yet received my order or even tested the products if it goes to my skin at 🤔.
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Lauryne L.
Rating: 1 out of 5
following a purchase from 18/10/2020
I received the package in poor condition.
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dalel D.
Rating: 1 out of 5
following a purchase from 13/10/2020
I did receive my order but it wasn't delivered to my home address and I had to drop it off at the post office. I did pay for home delivery. Otherwise I have nothing to say about the pinup products that I have been using for 5 months now.
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Doréa D.
Rating: 1 out of 5
following a purchase from 11/10/2020
I did not receive my order
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Aurore V.
Rating: 1 out of 5
following a purchase from 12/10/2020
My parcel arrived all crushed and in spite of the bubble wrap the goat's milk mask was in pieces.
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CAROLE L.
Rating: 1 out of 5
following a purchase from 08/10/2020
Smell reminiscent of bad quality products! Scrubbing equivalent to industrial glue! Only contains soap. The rest to be banned for my part!
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Lesly D.
Rating: 1 out of 5
following a purchase from 07/10/2020
My skin has been very dry since I've been using it and my exema is starting to reappear, I had to stop, very disappointed by the soap.
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Eloise F.
Rating: 1 out of 5
following a purchase from 22/09/2020
Disgusted customs charges on delivery .
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Noémie B.
Rating: 1 out of 5
following a purchase from 03/10/2020
Neither cream nor soap has any effect. A beautiful carrot
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Camille M.
Rating: 1 out of 5
following a purchase from 01/10/2020
Deteriorates my skin even more. I demand a refund. You are misleadingly advertising
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Delphine M.
Rating: 1 out of 5
following a purchase from 30/09/2020
I got a rash of pimples on my face from your goat's milk soap. I don't intend to leave it at that with your misleading advertising. Your ingredients actually leave a lot to be desired.
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Aurore G.
Rating: 1 out of 5
following a purchase from 06/08/2020
An order never arrived, a soap paid 16 euros, the gift I got in compensation is a brush that does not serve me! They sent me back my soap 1 month later !
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Charlène B.
Rating: 1 out of 5
following a purchase from 16/09/2020
Never back down
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Khadidja A.
Rating: 1 out of 5
following a purchase from 29/09/2020
I got a lot of pimples on my pimples when I've never had
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Louise G.
Rating: 1 out of 5
following a purchase from 29/09/2020
Thank you for your follow up, I did receive the pills and had an opportunity to try them. I am very happy, so is my girlfriend. Being a regular buyer of your products I have been on top of not receiving my order in good condition ...
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Ouafa S.
Rating: 1 out of 5
following a purchase from 28/09/2020
Thank you for your follow up, I did receive the pills and had an opportunity to try them. I had previously been paying a very high price through prescriptions from my local GP.
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Anna R.
Rating: 1 out of 5
following a purchase from 25/09/2020
I'm still expecting to receive samples in addition to the Damage order.
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Aurelie C.
Rating: 1 out of 5
following a purchase from 27/09/2020
Nul
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Leila M.
Rating: 1 out of 5
following a purchase from 27/09/2020
Trop cher
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Floriane B.
Rating: 1 out of 5
following a purchase from 27/09/2020
I still haven't received my order for about 10 days. My package is lost and I have no news.........!!!!
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Stéphanie H.
Rating: 1 out of 5
following a purchase from 18/09/2020
I took these products because I've seen that they reduce acne and scarring...... For me it's the opposite. More pimples and bigger pimples. I don't have any allergies or sensitive skin. Disappointed
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