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Stéphanie J.

Rating: 3 out of 5

Published on 13/02/2024 à 12h06 following a purchase from 31/01/2024

What's a shame is that the push of my cleansing milk

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Dieynaba N.

Rating: 3 out of 5

Published on 12/02/2024 à 23h31 following a purchase from 30/01/2024

I've just started the soap

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Naouel B.

Rating: 3 out of 5

Published on 10/02/2024 à 15h46 following a purchase from 26/01/2024

Good reception of ordered products

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Sylvie D.

Rating: 3 out of 5

Published on 06/02/2024 à 13h09 following a purchase from 24/01/2024

I took the soap, the day cream and the cleansing milk. The mouse soap washes the face well, but I don't like the smell at all. The day cream moisturizes well, but I also don't like the smell at all, and I don't know if I'm going to finish it.

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Véronique L.

Rating: 3 out of 5

Published on 04/02/2024 à 15h36 following a purchase from 20/01/2024

The soap is great but the cream doesn't moisturize my face enough in the morning and neither does the oil, which is a shame because the oil smells really good. The peeling ok

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Nina H.

Rating: 3 out of 5

Published on 30/01/2024 à 04h00

The lid of the Crème sans Huile always pops open. For 29 euros without a code, this should be solved a little better. The feeling on the skin after use is also not what I expected. The goat's milk soap is super pleasant and very economical.

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Alexandra V.

Rating: 3 out of 5

Published on 29/01/2024 à 14h10

Delivery via GLS was unsatisfactory

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William M.

Rating: 3 out of 5

Published on 29/01/2024 à 11h30

The product arrived and was as expected. However, the entire exchange of information after the order was only in French, so I couldn't understand anything without an additional translator. If the ordering process works in German or English, it would also make sense to send further emails in these languages.

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Morgane L.

Rating: 3 out of 5

Published on 27/01/2024 à 17h59 following a purchase from 12/01/2024

parcel received very quickly, excellent product

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Kim L.

Rating: 3 out of 5

Published on 27/01/2024 à 08h43 following a purchase from 08/01/2024

The lids of the Creme Sans Huile bottles cannot be closed properly on any flat surface. They keep going up so that the lid only sits on top each time. This is particularly inconvenient when you are out and about and have the cream in your bag, as the lid then falls off every time and the bottle lies open in the bag. However, the product itself is highly recommended.

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Océane G.

Rating: 3 out of 5

Published on 20/01/2024 à 18h15 following a purchase from 05/01/2024

Too bad there's no support for putting soap on it ... it stings the eyes ... there's better goat's milk soap.

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Ludivine P.

Rating: 3 out of 5

Published on 30/12/2023 à 19h55 following a purchase from 17/12/2023

I find that the storage boxes for the teint précieux soap are not at all practical. I'm disappointed, I expected better.

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Paulina O.

Rating: 3 out of 5

Published on 27/12/2023 à 11h35 following a purchase from 14/12/2023

I didn't receive the whole package, one of the creams was forgotten and I only received it once instead of twice.

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Camille M.

Rating: 3 out of 5

Published on 26/12/2023 à 19h30 following a purchase from 13/12/2023

Disappointed with the format of the products ... I would have liked to have the small brush or the box for the soap ...

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Nathalie F.

Rating: 3 out of 5

Published on 18/12/2023 à 20h57 following a purchase from 05/12/2023

Order received promptly but one item was missing from my parcel. And out of concern for the environment, I could pick up this item free of charge by reordering. I think this is a bit unfair... because I paid 83.33€ for this order and, conversely, if I only paid half price for an order received, I'm not sure the company would like that. In short, disappointed :(

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Blandine B.

Rating: 3 out of 5

Published on 18/12/2023 à 20h53 following a purchase from 05/12/2023

Incomplete order then defective item

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Nadia D.

Rating: 3 out of 5

Published on 14/12/2023 à 17h47 following a purchase from 25/11/2023

Drying product

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Adeline B.

Rating: 3 out of 5

Published on 12/12/2023 à 18h28 following a purchase from 28/11/2023

Parcel received quickly, products always at the top except that I ordered 2 soaps, I received only one, I made the dispute, sent photos and videos and I have no more news, disappointed with the SAV.

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Karin G.

Rating: 3 out of 5

Published on 12/12/2023 à 17h56 following a purchase from 24/11/2023

The oil-free cream is really good, but the glass bottle is not ideal. There's a lot of cream left in the bottle. The angles inside the bottle should be rounded to make it easier to extract the cream and reduce waste. Several cartons of the oil-free cream were damaged, which is inconvenient if you want to give them as gifts. But the products are great.

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Assia C.

Rating: 3 out of 5

Published on 12/12/2023 à 14h43 following a purchase from 26/11/2023

the box is pretty, I haven't tested the product yet but the parcel arrived very late and I didn't even receive an apology I think that's the least I can do.

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Millithia B.

Rating: 3 out of 5

Published on 12/12/2023 à 14h42 following a purchase from 23/11/2023

I had allergies because of the soap so I stopped using it but the rest I would see with time.

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Stéphanie P.

Rating: 3 out of 5

Published on 12/12/2023 à 14h34 following a purchase from 20/11/2023

I paid the shipping costs to have my order in 48h and I received it more than 10 days later. Disappointed by this service m1is very good product.

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Alyson A.

Rating: 3 out of 5

Published on 11/12/2023 à 22h14 following a purchase from 27/11/2023

Unfortunately I did not receive my complete order.

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Fabio B.

Rating: 3 out of 5

Published on 06/12/2023 à 14h18 following a purchase from 24/11/2023

Hidden customs duties

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patricia D.

Rating: 3 out of 5

Published on 06/12/2023 à 13h27 following a purchase from 23/11/2023

products received promptly. as ordered.

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Sallynger R.

Rating: 3 out of 5

Published on 06/12/2023 à 12h53 following a purchase from 23/11/2023

Product lived up to my expectations, although the packaging was damaged, this was a Christmas present...

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Geraldine R.

Rating: 3 out of 5

Published on 06/12/2023 à 12h10 following a purchase from 24/11/2023

Very fast and perfect delivery! I am very happy with my order . Thank you 🤩

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Marine B.

Rating: 3 out of 5

Published on 05/12/2023 à 14h54 following a purchase from 22/11/2023

I received my parcel, but they made a mistake with one of the products, but I'm sure they'll find a solution.

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Yannick C.

Rating: 3 out of 5

Published on 04/12/2023 à 17h54 following a purchase from 20/11/2023

Happy with my products that's for sure 😉 On the other hand coli not complete. Too bad 10€ for a soap box 😕

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Tania A.

Rating: 3 out of 5

Published on 02/12/2023 à 16h11 following a purchase from 19/11/2023

My order arrived with two products missing - an error on the part of pin-up secret and no commercial gesture.

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Stéphanie L.

Rating: 3 out of 5

Published on 27/11/2023 à 21h10 following a purchase from 14/11/2023

Delivery is fast, but my parcel was not delivered to the right letterbox. It is unpleasant to waste time going around the neighborhood to find your package. I was satisfied with the products.

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Veronique K.

Rating: 3 out of 5

Published on 27/11/2023 à 11h39 following a purchase from 14/11/2023

Good products but a soap box was missing. I received one of the 2 I ordered. Would it be possible to send me one. Thank you very much.

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Karima A.

Rating: 3 out of 5

Published on 22/11/2023 à 16h20 following a purchase from 09/11/2023

I've been using the soap for almost 3 months now and unfortunately I haven't seen much of a change. At first, the soap made all my pimples stand out 😶

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Lydie R.

Rating: 3 out of 5

Published on 21/11/2023 à 21h05 following a purchase from 07/11/2023

I was surprised by the package. A simple cardboard envelope with the product inside, not 1 wrapping paper, not 1 bubble, not 1 card or even an invoice. It's a dry product. With all the advertising about the brand, I was expecting something more polished. That said, I'm satisfied with the product. The first tests are cool.

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Mathilde L.

Rating: 3 out of 5

Published on 20/11/2023 à 08h39 following a purchase from 07/11/2023

I still haven't received my cash back because it hasn't yet been validated by the brand...

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Isabelle D.

Rating: 3 out of 5

Published on 18/11/2023 à 15h23 following a purchase from 31/10/2023

This product was forgotten in my previous order

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Emmanuelle B.

Rating: 3 out of 5

Published on 16/11/2023 à 07h23 following a purchase from 31/10/2023

I find that the composition of some products has changed: soap, peeling especially!

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Julia R.

Rating: 3 out of 5

Published on 14/11/2023 à 17h03 following a purchase from 25/10/2023

I am very satisfied with my products except for the purifying mask where the 1st receipt was open. Despite a 2nd shipment to replace it, this one is also open... I'm quite disappointed in the sense that I wasn't able to test it. It's a shame to lose stars for that.

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Marine L.

Rating: 3 out of 5

Published on 14/11/2023 à 16h37 following a purchase from 30/10/2023

It's a pity that the products arrived without packaging or a box, knowing that it was a lot and above all a gift.

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morgane B.

Rating: 3 out of 5

Published on 12/11/2023 à 18h34 following a purchase from 30/10/2023

Lack of product incomplete order

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