The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.
The order placed on the 19-05-2006 was delivered within 7 days, a most impressive service. I had previously been paying a very high price through prescriptions from my local GP.
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Amel H.
Rating: 1 out of 5
following a purchase from 12/06/2019
Pr the exorbitant price of soap a26e we estimate to have at least one soap holder something to put the soap and mm not a gesture for a first order at home and not a nice word! I won't order anymore
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Louisa B.
Rating: 1 out of 5
following a purchase from 11/06/2019
Real waste
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Fadma A.
Rating: 1 out of 5
following a purchase from 07/06/2019
Hello I have sent several times emails saying that I did not completely receive my order I had made an order of two soap and a mask and an oil free cream and I received one soap and a mask and an oil free cream one soap is missing I paid for 2 soap and I only received one soap and I still have not heard back.
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Hymen S.
Rating: 1 out of 5
following a purchase from 30/05/2019
Product that made me a lot of pimples, to avoid makes the skin thanks to
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Saida N.
Rating: 1 out of 5
following a purchase from 05/06/2019
I don't like to dry the skin
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Bérénice Salomé L.
Rating: 1 out of 5
following a purchase from 06/06/2019
Product to be leaked. Many people having "sold" the benefits of this product I was tempted by the soap and cream. After two weeks of use during which I persisted (it was said that these products brought out the pimples to eliminate them definitively afterwards) I finally gave up. My skin has never been worse. Pimples all over the place and I've never had acne. Red blotches and more. I'm aware that every person is different and that reactions and results can differ from person to person, but I just want to say that for my part, it has ruined my skin and the products are still very expensive compared to what you can find on many organic sites, selling products with almost the same compo and for a budget up to 3x cheaper.
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Kahina R.
Rating: 1 out of 5
following a purchase from 23/05/2019
I'm really disappointed, because I had high expectations from the products I've heard so much about. Unfortunately I don't see any change, on the contrary my skin is even worse and the precious cream is causing pimples.
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Mathilde B.
Rating: 1 out of 5
following a purchase from 21/05/2019
Delivery not made at home as indicated but in a relay point located 40min away! Impossible to pick it up due to the reduced track hours (9h-12h) ???
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Oumayma S.
Rating: 1 out of 5
following a purchase from 18/05/2019
Disappointed with the product, it does not work as product placement would lead you to believe.
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Aurélie P.
Rating: 1 out of 5
following a purchase from 20/05/2019
Forced to claim my order that didn't arrive! Still not received by this date !
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Cecile B.
Rating: 1 out of 5
following a purchase from 19/05/2019
Several orders made so far rather satisfied. Last order recently or an error was made on one of the products. I received a product with an apple scent even though I had ordered the coconut scent. So I contact the customer service who offers me to return the item and send me the voucher or a 50% discount on the product in question. Either take steps on my side or pay again to have the product originally ordered. In view of the unprofessional answers from the customer service my order will be the last one. With all the orders made for several months a simple return of product would have been more appreciated.
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Nafsoita M.
Rating: 1 out of 5
following a purchase from 20/05/2019
I still haven't received my product when I was supposed to receive it the next day.
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Elodie B.
Rating: 1 out of 5
following a purchase from 10/05/2019
No customer service...
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Hakima B.
Rating: 1 out of 5
following a purchase from 29/04/2019
No tracking, I make a claim following my package, I have for answer the information known by the colissimo tracking.
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Rebecca C.
Rating: 1 out of 5
following a purchase from 09/05/2019
Well actually I must have an allergy to some products!!!?????when I use the products my face is all red like a mask!!!! I'm disgusted ????
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Charlène E.
Rating: 1 out of 5
following a purchase from 08/05/2019
My opinion is very bad I do not talk about the product since I still have not tested it since I still have not received it! I ordered on pin up secret after seeing the ads of all the reality TV stars, the shipping was very fast however they sent my product in another relay point than the one I had initially requested. So I couldn't pick up the package due to my schedule and the relay point's schedule, so the package was returned to them and now they are asking me to wait two weeks to see what they will do to solve the problem! This is nonsense they have my money and the product! Every time I try to find out if they've found a solution they always send me the same email already prepared. For me the solution is simple: either you refund me or send the product back to the address I asked for when I placed my order! A VERY BAD EXPERIENCE for me and even if they send me back the product and it works I would never recommend them!!!
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Marine A.
Rating: 1 out of 5
following a purchase from 05/05/2019
I like the products very much but the after-sales service leaves to be desired no sympathy no listening no help
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Alisson D.
Rating: 1 out of 5
following a purchase from 02/12/2018
I have never received my package I had to make a declaration on my honour I have had little response from the company. Order made in November 2018 and we are on 16/05 2019... it's still exceptional. No one apologizes for the situation... they must be really overwhelmed.
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Fatima L.
Rating: 1 out of 5
following a purchase from 26/04/2019
It burned my skin.
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Hajar Z.
Rating: 1 out of 5
following a purchase from 01/05/2019
I don't like any changes at all.
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Léa M.
Rating: 1 out of 5
following a purchase from 01/05/2019
Still not received after 10 days...!
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Soraya N.
Rating: 1 out of 5
following a purchase from 01/04/2019
Trop cher
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Lucy D.
Rating: 1 out of 5
following a purchase from 25/04/2019
Still waiting for my package
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Maude L.
Rating: 1 out of 5
following a purchase from 26/04/2019
The package was received outside the deadlines, the order date was changed on the delivery note to return within the time indicated on the site. The packaging was damaged, one was even completely torn! In addition, one of the products being in pump format, it does not work. I'm really disappointed, I was expecting a lot better given the comments
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Marine L.
Rating: 1 out of 5
following a purchase from 15/04/2019
I never received my order
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Romane P.
Rating: 1 out of 5
following a purchase from 18/04/2019
Still nothing received, disappointed
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Sandy H.
Rating: 1 out of 5
following a purchase from 15/04/2019
Pin-up-secret doesn't deliver at home, which is a huge penalty, I still haven't been able to pick up my last order from a week and a half ago...
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Hanane B.
Rating: 1 out of 5
following a purchase from 15/04/2019
Suck... All blah, blah, blah, blah. Because of this soap I got pimples...
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Hakima A.
Rating: 1 out of 5
following a purchase from 15/04/2019
i don't recommend this product it put me more pimples than i had dried my skin a scam !!!!!!!! to run away from
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Kelly A.
Rating: 1 out of 5
following a purchase from 07/04/2019
I received it and I love it and it smells great.
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Laila E.
Rating: 1 out of 5
following a purchase from 12/04/2019
I don't find any difference
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angelique F.
Rating: 1 out of 5
following a purchase from 10/04/2019
Obsolete
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Laura D.
Rating: 1 out of 5
following a purchase from 09/04/2019
Really deplorable. I ordered a soap to be delivered to a Spar with flexible hours. You sent that package to the post office or I can never be available to pick it up. Then I'll never get it! Truly inadmissible, and I'm not the first person to have that happen.
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Houda B.
Rating: 1 out of 5
following a purchase from 28/03/2019
No effect on me
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Sarah B.
Rating: 1 out of 5
following a purchase from 04/04/2019
Really disappointed.
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Titem A.
Rating: 1 out of 5
following a purchase from 29/03/2019
To advise against I paid an arm to leave them aside a very very dry skin with the soap and no difference at all
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Liza D.
Rating: 1 out of 5
following a purchase from 05/04/2019
I received my broken cream and threw it away without a fight because it was everywhere and they didn't want to pay me back so I'm very disappointed because I couldn't benefit from the effects of the cream.
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Prescillia C.
Rating: 1 out of 5
following a purchase from 07/04/2019
Really great.
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Laurie G.
Rating: 1 out of 5
following a purchase from 05/02/2019
I ordered the soap I used it as a mask and properly it made me big red patches all over my face and my skin was pulling me. I gave it to a girlfriend with stronger skin than mine and it pulled it off her and made her patches I don't recommend it at all.
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