The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.
I regret having ordered! I am missing a jar of precious cream and moreover I received the jar of cream without oil empty and taped tel a tester! I'm outraged that the after-sales service did nothing because the weight of the package was taken by the carrier!
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Marie C.
Rating: 1 out of 5
following a purchase from 16/11/2024
Oil-free cream pumps don't work
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khouloud B.
Rating: 1 out of 5
following a purchase from 17/11/2024
zero satisfaction, this will be my last purchase from you, I placed an order more than 2 weeks ago and so far I have not received my package.
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Typhanie R.
Rating: 1 out of 5
following a purchase from 15/11/2024
Package not received litigation opened but still nothing for a second order disappointed
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Alison P.
Rating: 1 out of 5
following a purchase from 18/11/2024
The products burn my face and my skin and I have even more pimples.
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Johannaanne A.
Rating: 1 out of 5
following a purchase from 14/11/2024
No stars, more than dissatisfied! I complained and only got an email back telling me how to use the scrub ! Peeling is extremely bad and bites into the facial hair!
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Julia K.
Rating: 1 out of 5
following a purchase from 18/09/2024
The package did not arrive and I still have not received my money back
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Lorena S.
Rating: 1 out of 5
following a purchase from 20/10/2024
Never arrived
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Steffen S.
Rating: 1 out of 5
following a purchase from 31/10/2024
Shipping took over 10 days which is too long
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Stefanie D.
Rating: 1 out of 5
following a purchase from 26/09/2024
2 wrong items received, after returning the wrong items still not received the correct goods, support slow, you have to keep asking for information yourself
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Sandra Z.
Rating: 1 out of 5
following a purchase from 27/10/2024
Since I have ordered and the order is completely somewhere else and I have not gotten my money back I am not satisfied because I have given the address correctly and you have sent it wrong.
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Bianka M.
Rating: 1 out of 5
following a purchase from 24/10/2024
Unfortunately I had to wait a very long time for my order, which I found disappointing, I needed some things urgently.
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Tina K.
Rating: 1 out of 5
following a purchase from 26/10/2024
Bad customer focus
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Olesen N.
Rating: 1 out of 5
following a purchase from 22/10/2024
Unfortunately, the products do not deliver what was promised. My son still has spots and gets new ones.
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Vanessa C.
Rating: 1 out of 5
following a purchase from 23/10/2024
Parcel has not arrived and several weeks have passed in the meantime
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Nadine K.
Rating: 1 out of 5
following a purchase from 25/10/2024
25.10. ordered and paid... Today, 09.11. still no goods received.
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Lena S.
Rating: 1 out of 5
following a purchase from 22/10/2024
I think it's mean, because I ordered on 22.10.2024 and only received an email 2 weeks later that part of my order was not available. And I still have to wait at least until probably 15.11.
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Martina R.
Rating: 1 out of 5
following a purchase from 26/09/2024
Goods not received to date. Ordered on 26.09.2024. No response to inquiries.
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Lea M.
Rating: 1 out of 5
following a purchase from 22/10/2024
Unfortunately I have not received my complete order, one part is missing (goat's milk soap)
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Tiara G.
Rating: 1 out of 5
following a purchase from 22/10/2024
Product smells very unpleasant
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Sabrina W.
Rating: 1 out of 5
following a purchase from 21/10/2024
Unfortunately I can't tolerate the goat's milk soap and the money was wasted :(
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Sabrina A.
Rating: 1 out of 5
following a purchase from 02/08/2024
0 stars
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Charlotte S.
Rating: 1 out of 5
following a purchase from 01/10/2024
I am very disappointed with the scrub I ordered. It is terrible.
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Vicky E.
Rating: 1 out of 5
following a purchase from 28/09/2024
I still haven't received my goods today. I'm angry!!!!
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Jessica R.
Rating: 1 out of 5
following a purchase from 30/09/2024
My order has still not arrived
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Senta F.
Rating: 1 out of 5
following a purchase from 30/09/2024
Parcel was delivered to a parcel store that no longer exists.
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Dorothee B.
Rating: 1 out of 5
following a purchase from 27/09/2024
Shipping is very slow, I still haven't received my order after more than two weeks. That's a shame, especially as I'm going on vacation in two days.
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Alesso B.
Rating: 1 out of 5
following a purchase from 26/09/2024
I have not received the goods even after 2 weeks and the shipping company is also not clear where and when a pickup is possible
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Vanessa N.
Rating: 1 out of 5
following a purchase from 26/09/2024
I have not yet been able to pick up my order or have not been notified that I can pick it up at the Packstation!
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Jessica G.
Rating: 1 out of 5
following a purchase from 26/09/2024
My order could not be delivered directly to me, but I had to collect it from a ParcelShop.
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Valeria L.
Rating: 1 out of 5
following a purchase from 16/09/2024
I still haven't received my order and I placed the order four weeks ago
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Daniela D.
Rating: 1 out of 5
following a purchase from 26/09/2024
Product is very good. Customer service, doesn't work for me at all, no accommodation, although the delivery address was given, it was left at the packing station, when I wrote to customer service, they were not at all accommodating, made me aware that I would have to pay shipping costs again if I didn't pick up the package. I informed them that I am not mobile, but the customer service was not interested at all, they were rather snippy, therefore product top, customer service flopp
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Pia R.
Rating: 1 out of 5
following a purchase from 20/09/2024
The order has not yet arrived, although I should have received it by now according to the email.
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Brigitte E.
Rating: 1 out of 5
following a purchase from 17/09/2024
I have not received the product
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Ina M.
Rating: 1 out of 5
following a purchase from 18/09/2024
Paid the more expensive shipping to have it delivered to my home and then the package was dropped off at the parcel store...
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Alicia J.
Rating: 1 out of 5
following a purchase from 16/09/2024
I placed an order on 16.09. and have still not received the delivery (as of 30.09.).
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Vanessa C.
Rating: 1 out of 5
following a purchase from 18/09/2024
Unfortunately, I am not at all satisfied with the product. I ordered it because of an influencer. I have severe skin problems on my chin. The soap just dries out my skin completely, leaving me feeling very tight. It does nothing more than that, very disappointing!
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Maren S.
Rating: 1 out of 5
following a purchase from 18/09/2024
I have written to the dealer that a soap is missing, he wanted to refund this amount. Nothing has happened to date and no reply since then.
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Melissa M.
Rating: 1 out of 5
following a purchase from 16/09/2024
Is still not there
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Shaleen W.
Rating: 1 out of 5
following a purchase from 14/09/2024
Parcel does not arrive
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