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Coralie C.

Rating: 2 out of 5

Published on 26/11/2022 à 18h08 following a purchase from 10/11/2022

I received a product that was opened in the box and was half empty when it arrived.

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Heinda L.

Rating: 2 out of 5

Published on 20/11/2022 à 18h14 following a purchase from 07/11/2022

I still haven't received my order

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aurélien G.

Rating: 2 out of 5

Published on 19/11/2022 à 09h11 following a purchase from 03/11/2022

I had ordered a pouch with all the products and I did not receive it

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Charlene D.

Rating: 2 out of 5

Published on 16/11/2022 à 12h18 following a purchase from 02/11/2022

I returned dry oil because it was very bad on Yuka, too bad because other products are good. Otherwise the refund was done quickly so good customer service.

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Laura G.

Rating: 2 out of 5

Published on 14/11/2022 à 21h09 following a purchase from 01/11/2022

Nothing extraordinary, soap that smells a bit like arnica

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Ali B.

Rating: 2 out of 5

Published on 14/11/2022 à 15h36 following a purchase from 31/10/2022

I am really disappointed because the product has been damaged.

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Océane G.

Rating: 2 out of 5

Published on 13/11/2022 à 21h30 following a purchase from 29/10/2022

Package delivered to a relay point 15 kilometers from the one requested

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Tiziana A.

Rating: 2 out of 5

Published on 10/11/2022 à 13h02 following a purchase from 27/10/2022

Incomplete package

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Justine C.

Rating: 2 out of 5

Published on 05/11/2022 à 12h14 following a purchase from 23/10/2022

No particular change on my skin.

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Julie L.

Rating: 2 out of 5

Published on 31/10/2022 à 14h47 following a purchase from 15/10/2022

My package arrived wet. Products opened

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Jennifer M.

Rating: 2 out of 5

Published on 24/10/2022 à 16h42 following a purchase from 08/10/2022

I did not receive the package and still no news of the suite

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Florence D.

Rating: 2 out of 5

Published on 24/10/2022 à 13h59 following a purchase from 11/10/2022

I did not receive the right products

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Sandy G.

Rating: 2 out of 5

Published on 24/10/2022 à 13h38 following a purchase from 08/10/2022

face cream does not give me the expected effect! I don't like the smell, I have the impression that the cream has gone bad! And I have a lot of small buttons that I did not have.

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Raymonde N.

Rating: 2 out of 5

Published on 24/10/2022 à 11h31 following a purchase from 10/10/2022

Great

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Laura C.

Rating: 2 out of 5

Published on 24/10/2022 à 11h01 following a purchase from 09/10/2022

Very happy with the products. On the other hand error on my order and too long at the level of the SAV... I still did not receive the product which I waited...

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Emilie B.

Rating: 2 out of 5

Published on 20/10/2022 à 15h01 following a purchase from 02/10/2022

Hello I received half of my order and one week after and 3 emails, I still have neither my missing products nor my refund. They ask me for pictures of the package and the products .......Complicated!!!

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Celine M.

Rating: 2 out of 5

Published on 19/10/2022 à 10h42 following a purchase from 06/10/2022

Hello I am so disappointed I received the soap in a thousand pieces!!!

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Sarah A.

Rating: 2 out of 5

Published on 18/10/2022 à 17h14 following a purchase from 05/10/2022

I did not receive all my order...

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Stephanie S.

Rating: 2 out of 5

Published on 18/10/2022 à 17h04 following a purchase from 05/10/2022

Order difficult to cancel. Refunds that drag on and prices in pharmacy cheaper than on website 👌

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Cyrielle R.

Rating: 2 out of 5

Published on 17/10/2022 à 06h34 following a purchase from 30/09/2022

Fast and careful delivery, however the products do not suit me, the soap + cream does not attenuate my imperfections and leaves a greasy film on my skin, I stopped using it. Too bad considering the price.

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Élodie B.

Rating: 2 out of 5

Published on 10/10/2022 à 16h08 following a purchase from 25/09/2022

Delivery error Still waiting for a response

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Sabrina B.

Rating: 2 out of 5

Published on 10/10/2022 à 14h52 following a purchase from 24/09/2022

Disappointed the goat milk soap dries the skin too much

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sandra G.

Rating: 2 out of 5

Published on 10/10/2022 à 13h33 following a purchase from 23/09/2022

the products do not smell good

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Maria A.

Rating: 2 out of 5

Published on 01/10/2022 à 10h43 following a purchase from 14/09/2022

The smell is pleasant, certainly, but the soap is so irritating that my skin became all dry, in spite of the application of moisturizer...

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Céline B.

Rating: 2 out of 5

Published on 28/09/2022 à 21h46 following a purchase from 16/09/2022

Disappointed because a product leaked in my package. I wrote to customer service and no news to date.

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Morgane C.

Rating: 2 out of 5

Published on 27/09/2022 à 17h17 following a purchase from 14/09/2022

I would not say that I am not satisfied, but I am a little disappointed... Because the soap and the cream dry my skin a lot...

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Amandine L.

Rating: 2 out of 5

Published on 24/09/2022 à 14h55 following a purchase from 11/09/2022

I use the soap it is top I let myself be tempted by your cream without oil and the soft peeling face. Disappointed with the interior compositions which are really not good at all. Thank you yuka application to open our eyes sometimes on some things

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SANDRINE V.

Rating: 2 out of 5

Published on 21/09/2022 à 14h18 following a purchase from 08/09/2022

For this order I am dissatisfied. I ordered 2 bottles of Jardin f'Eden Mist, the caps were not completely screwed on and one was a little empty in its packaging. I made a complaint. They asked me for a photo, I sent the photo of the packaging softened by the liquid that had run out but since then radio silence. Note to self...this is an influencer product!!!

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Dijana S.

Rating: 2 out of 5

Published on 20/09/2022 à 13h36 following a purchase from 07/09/2022

Too early to say if the products work, it's been two weeks and still no results.

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Fouznat S.

Rating: 2 out of 5

Published on 18/09/2022 à 19h41 following a purchase from 03/09/2022

I've been using the soap for a few days now but I haven't seen any results yet.

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Charlene B.

Rating: 2 out of 5

Published on 18/09/2022 à 11h55 following a purchase from 05/09/2022

I had to pick it up at the post office even though we were at home on the day of delivery!

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Josiane A.

Rating: 2 out of 5

Published on 18/09/2022 à 08h25 following a purchase from 04/09/2022

I did not get my order back I would like a refund thank you. I have changed my mind

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Jamila C.

Rating: 2 out of 5

Published on 17/09/2022 à 16h37 following a purchase from 02/09/2022

I prefer the old packaging. I find the cream without the oil too does not make any effect.

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Helene R.

Rating: 2 out of 5

Published on 14/09/2022 à 06h35 following a purchase from 29/08/2022

I have even more pimples than before

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Marine J.

Rating: 2 out of 5

Published on 11/09/2022 à 19h59 following a purchase from 21/08/2022

2

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Virginie M.

Rating: 2 out of 5

Published on 11/09/2022 à 19h06 following a purchase from 29/08/2022

This is not my first time ordering but my last experience was disappointing. I'm not talking about the quality of the products which I love, I'm talking about the customer service. On my last order, I was missing a product. I immediately reported it. I called back a week later. It's been 10 days and I have no answer, no refund, no return. Disappointed.

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Madeleine M.

Rating: 2 out of 5

Published on 10/09/2022 à 21h53 following a purchase from 28/08/2022

Nothing to say about the delivery, which was fast. First try of pin up secret products and I am quite disappointed, I do not like the consistency of the exfoliating care, it rinses badly and leaves a feeling of greasy skin.

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Zahra B.

Rating: 2 out of 5

Published on 06/09/2022 à 16h47 following a purchase from 25/08/2022

I asked for home delivery and it was delivered to the post office !!!! I have tried the cream and I think it's great, but I haven't tried the soap yet.

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Virginie C.

Rating: 2 out of 5

Published on 04/09/2022 à 16h56 following a purchase from 22/08/2022

Does not suit my skin. I have a bad reaction to soap. On the other hand, I like the oil-free cream and it moisturizes well.

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Fadela L.

Rating: 2 out of 5

Published on 03/09/2022 à 16h37 following a purchase from 20/08/2022

I am very disappointed with the new packaging and I have the impression that the creams have changed too. It's not the same texture anymore!

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