★★★★★
based on 2059 reviews published
Latest positive customer reviews
Online store always at the top with the little gift that makes you happy, received very quickly. Nothing to say as usual except "don't change a thing". Well done to the plant and stories team.
Very satisfied with my order, plants received in very good condition and well protected. Highly recommend!
I really liked my order, on the other hand, there is not enough choice of delivery, home delivery at 10 € I find it overpriced especially when they are imcompetent, but the spaigne that I ordered is very good quality, it allowed me to make pretty stakes!
Perfect as always
I'm always delighted to order from Plantandstories! Nothing to complain about, just perfect
The products arrived well packaged and in very good condition!
Very good, I would recommend the site
As beautiful as ever!
Order received quickly plants were well packaged and full of roots what more to say except I am delighted 😊 and I will order again
Delivery as ordered, everything was perfect
Plants in very good condition and super quality!
Perfect 😁👍
Delighted with my order which arrived very quickly, very good communication, I recommend it!
Beautiful plants and a warm welcome. I highly recommend this top-notch team.
Perfect, I'll be recommending it soon. Thank you
First of all everything positive, order processed very quickly, received promptly in perfect condition, delivered by a serious service (I was away, I asked for it to be dropped off in a corner of my house where there was very tall grass, the deliveryman did it when I expected him not to, pleasant surprise) The plants were perfectly well packaged and protected, I did not have the slightest stem or leaf broken during transport top Only one concern, justifying my 4/5, was that one of the plants had flecks in the potting soil and a small caterpillar on the leaves. I removed the caterpillar and contacted the seller about the flecks (who took a few days to get back to me, to their credit my e-mail was dated Wednesday May 17, just before the bank holiday and the bridge that goes with it, justifying their delay in replying, given that they replied to me on a Sunday, thanks to the seller for that). Having found good advice elsewhere, I took care of it myself. The seller was careful to ask me about the insects and took the time to check his plans. Even if there was this small problem, which seems isolated, my 3 other plants, delivered in the same parcel, were impeccable, so I totally recommend this site, just telling the company to be a little more careful with their products (a big stress for me, as I was afraid of an invasion on my very first internet order and had just started with plants, even if in the end it wasn't a big deal).
Top plants!
Good product, value for money. I recommend
Fast delivery, products as ordered, and the plant was superbly packaged and intact when unpacked! Thanks again, I'll be recommending your site 😀
Everything perfect, nothing to complain about, I recommend it! Thank you 🙂
Very happy with the service for this store!
Plant and Stories always on top!
Perfect 👍
Good product and very beautiful cutting just a negative point the expenses of delivery are very expensive
First of all, we sincerely thank you for choosing our boutique and for taking the time to share your opinion on your purchase.
We're delighted to hear that you're happy with the product you received and the quality of the cutting. Your satisfaction is our priority, and we are delighted that our products meet your expectations.
However, we understand your concern about shipping costs.
We would like to inform you that the current economic situation has been marked by a general increase in transport and raw material costs, which has unfortunately had an impact on our delivery charges.
We understand how frustrating this can be for our customers, and we are aware that this can represent an additional challenge for you.
We would like to assure you that we are doing our best to optimize our costs and offer competitive delivery rates.
However, it is sometimes difficult to resist these economic fluctuations which are beyond our control.
We hope that the situation will improve.
We sincerely appreciate your support for our store, and are grateful for your understanding in this situation.
We would like to remind you that our team is always on hand to assist you and answer any questions you may have.
If you have any specific concerns about delivery charges or need help with anything else, please don't hesitate to contact us directly.
We're here to help in any way we can.
Once again, thank you for your feedback and continued support.
Best regards,
The Plant and Stories team
Satisfied with my order. Neat packaging.
Received quickly and in good condition. I would recommend...
I am very satisfied with my order! The packaging was perfect, as were the products!
Great order and top customer service! Thank you so much!
DELIGHTED: items ordered (transparent jars and pipette bottle) conform to descriptions, cois sent and received quickly, careful packaging and excellent communication!!!!
Everything is perfect. Thank you
Quality products and extremely friendly staff.
Nothing to say! Just perfect!
A top-notch e-shop! I'm never disappointed with my purchases, and click & collect is very easy and pleasant. I can't recommend this site highly enough, as I won't hesitate to return.
The plants are in perfect condition! Thank you
Sublime plants and super click & collect 💚❤️
As ordered. Extremely fast delivery. Good value for money
Top!
Very fast and careful shipment, unfortunately one of the bags of perlites was torn because it was too small or fragile for so many contents - a shame. The transparent jars are perfect
First of all, we'd like to thank you for taking the time to leave a review of your experience. We're delighted that you appreciated the speed of shipment and the quality of our transparent jars.
However, we are sorry to hear that one of your perlite bags was torn upon receipt of your order. We understand how frustrating this can be, and apologize for the inconvenience.
Your feedback is essential in helping us to identify areas for improvement in our service. We will take into account your comment regarding the packaging of the perlite bags and strive to optimize our packaging to avoid similar incidents in the future.
Customer satisfaction is our top priority, and we do our utmost to provide an impeccable shopping experience. Your trust in our store is precious, and we want to ensure that every order is delivered in perfect condition.
Thank you again for your constructive feedback, and we look forward to serving you again soon. If you need anything or have any other suggestions to share, please don't hesitate to contact us directly.
Best regards,
The Plant and Stories team
Very happy with my purchases, fast shipping and well packaged, I will order again.
A very nice team, top plants and substrates, thank you and see you soon!