★★★★★
based on 2332 reviews published
Latest customer reviews
Super fast delivery Beautiful plant
Always satisfied with my purchases from plants and stories
Perfect
Perfect I will order again without hesitation
Quality products, top communication, reasonable prices, everything is perfect.
Very satisfied with my first order! The plants are well protected and a small gift in plus☺️ Thank you, I won't hesitate to order again!
Everything was perfect! Super fast shipping, perfect packaging, my plants arrived in great shape!
Perfect plant with a little something for my birthday. Top
Just Perfect!
The plants are impeccable, sent with care and very quickly (parcel received in 2 days). I've ordered several times and always received the same quality of service.
Superb! The plants are in perfect condition, and click and collect makes the price very affordable!
Perfect in every way!
Order received quickly after the vacation period, plants were well packaged and did not suffer from the trip.
Order well received and on time. Ordered live sphagnum moss.
2nd order from PlantandStories. Received quickly, parcel well protected, careful shipment. I recommend
Top!
After some hesitation, I ordered and was very satisfied.
Perfect, the transparent jars are really great!
Package arrived quickly and in good condition. I recommend it.
Delighted with my purchase from Plant and Stories! The plants arrived in impeccable condition, in lovely packaging and transparent pots to keep an eye on the roots! For baby plants, they arrived with enough leaves and/or roots to ensure their survival. I recommend 👍
Fast delivery, plants in good condition
Very fast I recommend this site
Great! The parcel arrived quickly and the packaging was impeccable. The plants are beautiful too! Thank you so much!
Very fast shipping and very careful packaging. The plants are beautiful..... 100% recommended
Plant that arrives with great care, perfect
Super plant and accessories Very responsive after-sales service I recommend this e-shop
Great team! 😊
Quality products, a dedicated team and listening, thank you again!
Shipped to Belgium, much to my delight! Thank you Laura! Always on top 👌 I recommend with my eyes closed 🫶
Very satisfied with my first order. I'll be recommending it soon.
I am always satisfied with my orders.
Perfect order as usual! 🤩
Absolutely perfect! Fast shipping, compliant products, I'm very happy, I'll be back.
Picked up on time after an appointment at the Dugommier metro station. My items were well packaged and the sphagnum moss looked fresh. ALL CLEAR.
Nothing to say. 2nd time I've ordered and the plants are well packed and perfect.
Perfect
The ordering experience was very pleasant. The parcel was perfectly packed, no breakages, it was perfect. I just wish I had access to all the sizes of transparent jars, which is not the case for an online order. I still recommend it.
Very pretty cutting already well fleshed out with a small shoot that appears in 1 week Nice quality potting tray
Hello. The packaging containing the pon was of poor quality and tore. The 2 packages. When I took the 1st one out of the package, everything spilled onto the floor. The 2nd also tore but I was able to anticipate the catastrophe.
First of all, we'd like to thank you for taking the time to leave a review of your experience.
We're sorry to hear that your bags of Lechuza Pon ripped during the shipment of your order. We understand how inconvenient this can be, and please accept our apologies for the inconvenience.
We'll be in touch by e-mail to offer you a discount code valid indefinitely on the Plant and Stories online store.
Your feedback is essential to help us identify areas for improvement in our service.
We will take your comments on the packaging of the Pon bags seriously, and will strive to optimize our packaging to avoid similar incidents in the future.
Customer satisfaction is our top priority, and we do our utmost to provide an impeccable shopping experience. Your trust in our store is precious, and we want to ensure that every order is delivered in perfect condition.
Thank you again for your constructive feedback, and we look forward to serving you again soon. If you need anything or have any other suggestions to share, please don't hesitate to contact us directly.
Best regards,
The Plant and Stories team
I am very satisfied with my order! I received the parcel quickly and my items were packaged with care. The plant was in perfect condition, placed in a very sturdy plastic box.