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C
Rating: 5 out of 5
I recommend
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Customer reviews of Plantin
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 1 765 published reviews
Summary of reviews
Plantin shines with reliable delivery and consistently well-packaged orders, delivering smooth, fast service and effortless reorders while maintaining strong product availability. Customers repeatedly highlight dependable quality and professional guidance from the team, with many noting enjoyable experiences across truffles, oils, and dried mushrooms, plus supportive, top-notch customer service. The store is trusted for accurate product descriptions and favorable price-to-value in many cases, including premium winter and summer truffles and assortment items that meet expectations. Overall, Plantin is described as a responsive, well-run shop that often delivers enjoyable flavors and a seamless shopping experience.
Reviews 2 and 5 stars
Reset filtersC
Rating: 5 out of 5
SUPERB PRODUCTS
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P
Rating: 5 out of 5
It was quick and very well packaged
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J
Rating: 5 out of 5
Excellent products. Well packaged. Quality is there
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N
Rating: 5 out of 5
White truffle carpaccio: remarkable product
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N
Rating: 5 out of 5
Top service I will order all winter with you
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C
Rating: 5 out of 5
Excellent product and good quality!
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S
Rating: 5 out of 5
Effective
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S
Rating: 5 out of 5
Top
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C
Rating: 5 out of 5
Excellent products, I was able to please a truffle lover thanks to you.
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F
Rating: 5 out of 5
nothing to complain about! perfect
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N
Rating: 5 out of 5
Satisfactory shopping experience. I know these items which I find excellent but have not yet consumed the last package!
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C
Rating: 5 out of 5
Very good products.
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J
Rating: 5 out of 5
PERFECT
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K
Rating: 2 out of 5
Unfortunately, a truffle that arrives very dry must have been harvested several days before.
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Response from Plantin
Hello,
We are sorry to hear that the truffle you received did not fully satisfy you.
However, we would like to clarify that our truffles are harvested, prepared, and shipped every day. They are offered fresh, whole, and unprocessed, in the strictest respect for the product. A sensation of dryness can sometimes be related to the natural stage of ripeness of the truffle, some being naturally firmer depending on the harvest period and climatic conditions.
It is also important to remember that the external appearance of a truffle alone does not allow one to judge its freshness. Since the truffle is a living product, variations can exist from one specimen to another.
We regret that you did not contact us directly before posting this review. A prior exchange would have allowed us to better understand your situation and, if necessary, offer you an appropriate solution.
We remain at your disposal and invite you to write to us at [email protected] to calmly discuss your experience.
Best regards,
Laurent
We are sorry to hear that the truffle you received did not fully satisfy you.
However, we would like to clarify that our truffles are harvested, prepared, and shipped every day. They are offered fresh, whole, and unprocessed, in the strictest respect for the product. A sensation of dryness can sometimes be related to the natural stage of ripeness of the truffle, some being naturally firmer depending on the harvest period and climatic conditions.
It is also important to remember that the external appearance of a truffle alone does not allow one to judge its freshness. Since the truffle is a living product, variations can exist from one specimen to another.
We regret that you did not contact us directly before posting this review. A prior exchange would have allowed us to better understand your situation and, if necessary, offer you an appropriate solution.
We remain at your disposal and invite you to write to us at [email protected] to calmly discuss your experience.
Best regards,
Laurent
S
Rating: 5 out of 5
Package received on time, nothing to say about the Burgundy truffle, strong smell and I haven't tested the mushrooms either, I recommend this site and quality products for my part.
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P
Rating: 5 out of 5
very good, the first time I taste ****
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E
Rating: 5 out of 5
Top nothing to say
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S
Rating: 5 out of 5
Everything perfect as usual :-)
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R
Rating: 5 out of 5
Fast and excellent products
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G
Rating: 5 out of 5
Roof is OK
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C
Rating: 5 out of 5
Easy to order. It's a gift - The advent calendar is not yet opened. Delivery to a pickup point. I was well informed about the availability of the package. Very good first experience with Plantin.
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N
Rating: 5 out of 5
Very good. Thank you
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S
Rating: 5 out of 5
Very nice presentation, advent calendar not opened yet
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J
Rating: 5 out of 5
Super white truffle
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T
Rating: 5 out of 5
Always a pleasure to order good products
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F
Rating: 5 out of 5
Top!
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P
Rating: 5 out of 5
Quality products
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J
Rating: 5 out of 5
perfect
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P
Rating: 5 out of 5
Perfect, a big thank you to the team
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S
Rating: 5 out of 5
Fast and compliant reception
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L
Rating: 5 out of 5
very good product quickly delivered
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J
Rating: 5 out of 5
VERY SATISFIED
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P
Rating: 5 out of 5
-
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M
Rating: 5 out of 5
everything is perfect, I will recommend Plantin!
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C
Rating: 5 out of 5
Glad to have found what I was looking for...
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J
Rating: 5 out of 5
very good. no delivery problem,...but I haven't tasted the purchased products yet
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M
Rating: 5 out of 5
Perfect, as usual. Thank you
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Y
Rating: 5 out of 5
Very responsive and understandable. Thank you very much, I would recommend, fresh truffle and very good quality
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C
Rating: 5 out of 5
Perfect
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