Customer reviews of Plantin

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 1 728 published reviews
5 1 430 83% 4 130 8% 3 69 4% 2 34 2% 1 65 4%

Summary of reviews

The online store excels in providing high-quality truffles, with numerous customers highlighting the exceptional flavor and freshness of their products. Many reviews specifically mention the beautiful discoveries of summer truffles and excellent aestivum varieties, reinforcing a sense of satisfaction with the product selection. Delivery is consistently praised for its speed, with several customers noting same-day shipping and packages arriving in perfect condition, which adds to the overall positive experience.

Reviews 2 and 5 stars

Reset filters
A
Alain M.
Rating: 5 out of 5
following a purchase from 18/12/2025
Good evening, I have received the package. I am reserving the product for New Year's Eve with friends. I will keep you informed of the quality. Happy New Year to all the team. Alain MORA
Translated reviews
S
Sylvie E.
Rating: 5 out of 5
following a purchase from 19/12/2025
Perfect
Translated reviews
C
Charles G.
Rating: 5 out of 5
following a purchase from 18/12/2025
Fast and careful shipping, product as described
Translated reviews
F
francoise C.
Rating: 5 out of 5
following a purchase from 19/12/2025
Excellent
Translated reviews
M
martine M.
Rating: 5 out of 5
following a purchase from 19/12/2025
always top like my previous orders
Translated reviews
F
FRANCOIS B.
Rating: 5 out of 5
following a purchase from 18/12/2025
Product sent on time and of quality
Translated reviews
C
Corine B.
Rating: 5 out of 5
following a purchase from 17/12/2025
Everything was perfect!
Translated reviews
N
Nicolas D.
Rating: 5 out of 5
following a purchase from 18/12/2025
Perfect
Translated reviews
N
Nacha K.
Rating: 5 out of 5
following a purchase from 18/12/2025
Fresh truffles of excellent quality. Fast delivery. I recommend.
Translated reviews
D
Dominique F.
Rating: 5 out of 5
following a purchase from 18/12/2025
Delicious as always I am very satisfied and thank you
Translated reviews
S
Sébastien S.
Rating: 5 out of 5
following a purchase from 18/12/2025
Very good
Translated reviews
F
Franck D.
Rating: 5 out of 5
following a purchase from 18/12/2025
It was a first order and everything was in accordance, both on the whole fresh truffle and on the pieces. Texture, color, fragrance, everything was perfect. The delivery was also perfectly managed, on time and with the friendliness of the delivery person (that's normal, it's in Savoie ;)). I recommend and I will renew my trust in Plantin for a next order.
Translated reviews
F
François R.
Rating: 5 out of 5
following a purchase from 18/12/2025
Products of excellent quality. Thank you very much for your attention
Translated reviews
B
BRIGITTE F.
Rating: 5 out of 5
following a purchase from 05/12/2025
Top delivery!
Translated reviews
D
Danielle P.
Rating: 5 out of 5
following a purchase from 18/12/2025
The truffles are very good and we are at the beginning of the season. The dehydrated morels are fabulous. Thank you
Translated reviews
B
Benjamin B.
Rating: 5 out of 5
following a purchase from 18/12/2025
Order received quickly and of good quality! Top
Translated reviews
J
Julien R.
Rating: 5 out of 5
following a purchase from 17/12/2025
Meets my expectations.
Translated reviews
C
Christian C.
Rating: 5 out of 5
following a purchase from 17/12/2025
Top quality and super fast delivery
Translated reviews
M
martine V.
Rating: 5 out of 5
following a purchase from 17/12/2025
quality products with tasty and flavorful tasting
Translated reviews
J
jeanfrançois G.
Rating: 5 out of 5
following a purchase from 17/12/2025
Perfect
Translated reviews
C
Carole T.
Rating: 5 out of 5
following a purchase from 17/12/2025
Perfect speed quality
Translated reviews
M
Melanie D.
Rating: 5 out of 5
following a purchase from 15/12/2025
Very fast shipping, truffles of exceptional quality I recommend without hesitation.
Translated reviews
P
Patrick P.
Rating: 5 out of 5
following a purchase from 16/12/2025
As usual, quality of products and punctuality
Translated reviews
C
Colette C.
Rating: 5 out of 5
following a purchase from 16/12/2025
Excellent received quickly
Translated reviews
C
clement U.
Rating: 5 out of 5
following a purchase from 16/12/2025
Excellent transaction, thank you
Translated reviews
S
Serge F.
Rating: 5 out of 5
following a purchase from 17/12/2025
Very good product.
Translated reviews
C
Chantal L.
Rating: 5 out of 5
following a purchase from 16/12/2025
Perfect
Translated reviews
V
valentina B.
Rating: 5 out of 5
following a purchase from 16/12/2025
From the order to the plate via delivery, there is nothing to say, the quality-price ratio is incredible; I found my new "supplier" of truffles.
Translated reviews
D
David D.
Rating: 2 out of 5
following a purchase from 16/12/2025
Well, my truffle was not exceptional, yet I did what was necessary to keep it well preserved, paper towel, airtight box, paper towel changed every day, so maybe I missed something? In any case, no more smell for New Year's Eve.
Translated reviews
Response from Plantin
Hello,

Thank you for taking the time to share your experience, and we are sincerely sorry to learn of your disappointment for New Year's Eve.

You indeed applied the correct preservation practices (absorbent paper, airtight box, daily change of the paper towel). Despite this, the truffle remains an extremely fragile and living product, whose aroma can evolve very quickly, sometimes even when all recommended precautions are followed, particularly depending on its ripeness at the time of harvest.

It is possible that the truffle reached its aromatic peak before the tasting date, which may explain the loss of smell observed. Each truffle being unique, these variations unfortunately remain possible.

We understand your disappointment, especially in a festive context, and wish to discuss with you to better understand your situation and offer you an appropriate solution.

We invite you to contact us at [email protected] to discuss this in more detail.

Best regards,
M
Martine M.
Rating: 5 out of 5
following a purchase from 15/12/2025
Impeccable reception. Excellent quality
Translated reviews
C
Christophe M.
Rating: 5 out of 5
following a purchase from 15/12/2025
Everything went well, the products are good except for the foie gras in a jar, it has no taste, too bad I am disappointed with this product. On the other hand, the other foie gras is good with flavor. I won't buy the first one in a jar again. I remain happy with everything else. Fast delivery and very professional and timely delivery person. Thank you to the team and have a good end of year celebration.
Translated reviews
A
annie W.
Rating: 5 out of 5
following a purchase from 15/12/2025
Very good
Translated reviews
F
FRANCOISE M.
Rating: 5 out of 5
following a purchase from 14/12/2025
Order delivered quickly. Products very well packaged. The whole team is very professional.
Translated reviews
M
Marie-Paule D.
Rating: 5 out of 5
following a purchase from 15/12/2025
GOOD PRODUCT VERY FAST DELIVERY
Translated reviews
G
Gontrand S.
Rating: 5 out of 5
following a purchase from 15/12/2025
Service and quality are top-notch
Translated reviews
D
Daniel G.
Rating: 5 out of 5
following a purchase from 15/12/2025
Very good
Translated reviews
M
Matisse A.
Rating: 5 out of 5
following a purchase from 15/12/2025
Order received on time and in perfect condition. Second year I order and still very satisfied.
Translated reviews
C
Cyrille W.
Rating: 5 out of 5
following a purchase from 15/12/2025
Perfect
Translated reviews
A
Agnès F.
Rating: 5 out of 5
following a purchase from 14/12/2025
Quality products. Impeccable service. Very friendly phone exchange.
Translated reviews
V
Valérie F.
Rating: 5 out of 5
following a purchase from 12/12/2025
Perfect
Translated reviews
We use cookies for audience measurement and improving user experience.