Customer reviews of Plantin

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 1 728 published reviews
5 1 430 83% 4 130 8% 3 69 4% 2 34 2% 1 65 4%

Summary of reviews

The online store excels in providing high-quality truffles, with numerous customers highlighting the exceptional flavor and freshness of their products. Many reviews specifically mention the beautiful discoveries of summer truffles and excellent aestivum varieties, reinforcing a sense of satisfaction with the product selection. Delivery is consistently praised for its speed, with several customers noting same-day shipping and packages arriving in perfect condition, which adds to the overall positive experience.

Reviews 3 and 4 stars

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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/12/2021
Easy navigation, fast delivery
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 11/12/2021
ALL CLEAR.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/12/2021
Correct.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/12/2021
Ras.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/12/2021
Fine
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/12/2021
Simple
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/12/2021
ALL CLEAR.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/12/2021
I received my order on time, the weight was perfect and the scent very appealing!
One small problem, which was immediately sorted out by customer service!
I'd love to go back!
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 01/12/2021
Fresh truffle disappointing but fast, efficient delivery service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/11/2021
Plantin: Very good products (including dried morels), very well designed site, fast delivery. I'm a loyal customer and can only urge skeptics to follow me...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/11/2021
Customer service is top notch, as is shipping. On the other hand, I didn't spontaneously see certain products on the site (e.g. summer truffle carpaccio).
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 02/11/2021
There were 1 or 2 damaged truffles, the largest of which appeared to be damaged.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/10/2021
Very good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/09/2021
I really like this house. I appreciated the contact by e-mail and telephone. I even visited the store in Puymeras. On the other hand, I have reservations about chronopost, who postponed a delivery for 24 hours, even though the person was waiting for the delivery and was present...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/09/2021
The product is excellent, but the delivery had been announced between 48 and 72h. I was away when the delivery man arrived ~18h after ordering. I very much appreciated the promptness, but this promptness caused a few unforeseen tasks (delivery rescheduling) to be delivered as planned. I would definitely recommend, but this time considering delivery between 15 and 72 hours after ordering.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/08/2021
Very good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/08/2021
Correct packaging, very well prepared, delivery on time.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/08/2021
just greater clarity for pros
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/05/2021
Very clear and easy to operate.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/05/2021
Order and delivery on time and well packaged
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/05/2021
Very good
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 25/03/2021
I had already bought your truffles on Veepee this winter and they were excellent... However, this time I'm disappointed because their taste has nothing to do with truffles... I think it was too late in the season... however this site is serious, orders sent very quickly in a protective package. I'll be ordering from this site again, but only at the end of December or in January.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 18/03/2021
Hello, Nothing to say about the delivery; however, I was a little disappointed by the product which really lacks fragrance (or flavour) B.Dumony
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/03/2021
Super fast delivery impeccable service but the truffles are not the best on the market...
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 03/03/2021
La livraison pas incable ..et les 50 gr truffes ...( 4 petite ) ??prefere un piece max deux
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 23/02/2021
Very satisfied with the 1st order but very disappointed with the 2nd: truffle size and freshness of a lesser degree -.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/02/2021
Well-designed site, products clearly presented. Fast delivery, well-packaged products. Truffles in pieces a little lacking in flavour compared with previous years.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/02/2021
The parcel arrived on time (4 days) and the packaging and contents were in perfect condition. Upon tasting, the truffles turned out to be healthy and tasty, just as we had expected... Thank you
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/02/2021
Fast fresh truffles order fulfilled repeat business
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 12/02/2021
The order placed on Friday and delivered on Wednesday was actually too long.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/02/2021
No problem with the delivery, I received 3 truffles for 100 g. Beautiful, but a little lacking in flavor.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/02/2021
Good quality truffles.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 08/02/2021
One of the truffles was too ripe or not ripe enough... Disappointment
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/02/2021
I haven't had a taste yet
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/02/2021
User-friendly site
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 24/01/2021
Truffles arrived with gel and frozen, disappointed, because it makes me lose on the duration of the product.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/01/2021
Delivery on the site without any problem, but some problems with the delivery and respect of the announced dates. But recurring problems with this carrier
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/01/2021
....
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/01/2021
Very fragrant
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/01/2021
Xxxxx
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