Customer reviews of Plantin

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 1 765 published reviews
5 1 458 83% 4 131 7% 3 69 4% 2 38 2% 1 69 4%

Summary of reviews

Plantin shines with reliable delivery and consistently well-packaged orders, delivering smooth, fast service and effortless reorders while maintaining strong product availability. Customers repeatedly highlight dependable quality and professional guidance from the team, with many noting enjoyable experiences across truffles, oils, and dried mushrooms, plus supportive, top-notch customer service. The store is trusted for accurate product descriptions and favorable price-to-value in many cases, including premium winter and summer truffles and assortment items that meet expectations. Overall, Plantin is described as a responsive, well-run shop that often delivers enjoyable flavors and a seamless shopping experience.

Reviews 4 and 5 stars

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A
Annick D.
Rating: 5 out of 5
following a purchase from 07/03/2024
Fast delivery, excellent truffles, perfect!
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Michel F.
Rating: 5 out of 5
following a purchase from 07/03/2024
Perfect, nothing more to say
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Michèle D.
Rating: 5 out of 5
following a purchase from 29/02/2024
Excellent truffles and fast delivery
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Katja L.
Rating: 5 out of 5
following a purchase from 05/03/2024
Great products and great price 👍👍👍
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Eric D.
Rating: 5 out of 5
following a purchase from 05/03/2024
As perfect as ever, product quality and logistics impeccable! We'll be back next season.
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Christian A.
Rating: 5 out of 5
following a purchase from 04/03/2024
Excellent product, good value for money and perfect delivery 👍
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Yves F.
Rating: 5 out of 5
following a purchase from 05/03/2024
Perfect and very fresh and good.
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Sophie M.
Rating: 5 out of 5
following a purchase from 04/03/2024
Really great! Fast, careful shipping. Top customer service
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Laurence L.
Rating: 5 out of 5
following a purchase from 28/02/2024
Fast delivery, well packaged products, 1st quality fresh truffles, I order every year.
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Philippe H.
Rating: 5 out of 5
following a purchase from 28/02/2024
Fast and careful delivery. Beautiful truffles.
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Jean L.
Rating: 4 out of 5
following a purchase from 28/02/2024
Fast delivery; Correct product.
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Jean-Brice D.
Rating: 5 out of 5
following a purchase from 28/02/2024
Perfect delivery and impeccable quality
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Florian C.
Rating: 5 out of 5
following a purchase from 27/02/2024
Nickel
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Martine M.
Rating: 5 out of 5
following a purchase from 24/02/2024
Very good products , perfect delivery .
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Vincent P.
Rating: 4 out of 5
following a purchase from 22/02/2024
top
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Brigitte P.
Rating: 5 out of 5
following a purchase from 24/02/2024
Fast delivery. A loyalty program would be nice
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C
Carine S.
Rating: 5 out of 5
following a purchase from 24/02/2024
Perfect
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F
Frédéric M.
Rating: 5 out of 5
following a purchase from 23/02/2024
Site ergonomics. Quality of products.
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Marie-Thérèse M.
Rating: 5 out of 5
following a purchase from 22/02/2024
Perfect and very reliable
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Fonseca G.
Rating: 5 out of 5
following a purchase from 22/02/2024
5
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Annie C.
Rating: 5 out of 5
following a purchase from 22/02/2024
Excellent product. Very fast delivery
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Michael M.
Rating: 5 out of 5
following a purchase from 21/02/2024
Fast, efficient
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René-Louis T.
Rating: 5 out of 5
following a purchase from 22/02/2024
Perfect
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Georges F.
Rating: 4 out of 5
following a purchase from 21/02/2024
Ultra-fast reception
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Valerie S.
Rating: 5 out of 5
following a purchase from 20/02/2024
Perfect
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Sylvie B.
Rating: 5 out of 5
following a purchase from 16/02/2024
Fresh truffles of excellent quality, delivered in the indicated iming, with appropriate administrative follow-up.
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Joffrey H.
Rating: 5 out of 5
following a purchase from 18/02/2024
Excellent quality and very fast delivery.
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Arnaud L.
Rating: 5 out of 5
following a purchase from 26/01/2024
Fast order processing and tracking
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Brigitte B.
Rating: 5 out of 5
following a purchase from 07/02/2024
Very friendly telephone reception. Fast delivery. Sophisticated packaging. Thank you very much.
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Michèle G.
Rating: 5 out of 5
following a purchase from 07/02/2024
Pleasant site. It's easy to find what you want if you take the time to look around. Immediate order confirmation and timely delivery. Just perfect. Thank you very much.
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Benedicte W.
Rating: 5 out of 5
following a purchase from 31/01/2024
Order arrived on time
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Claude W.
Rating: 5 out of 5
following a purchase from 17/01/2024
Fast shipping and good follow-up.
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Alain H.
Rating: 5 out of 5
following a purchase from 25/01/2024
From ordering to tasting, everything was perfect. Thank you so much.
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Elisabeth V.
Rating: 5 out of 5
following a purchase from 22/01/2024
Perfect
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Christian H.
Rating: 4 out of 5
following a purchase from 05/09/2023
Fine
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Didier R.
Rating: 4 out of 5
following a purchase from 18/12/2023
I expected more taste
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Jean Raymond C.
Rating: 5 out of 5
following a purchase from 19/01/2024
Great products (olive oil with truffles, dried porcini mushrooms), efficient packaging, user-friendly site.
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Response from Plantin
Hello, Thank you for your comment. Feedback from our customers is very valuable. Wishing you an excellent day. Sincerely, Céline Defachelles
N
Nathalie L.
Rating: 5 out of 5
following a purchase from 11/01/2024
Well, on the whole, the thing that's a bit annoying is that every time you click on a product and go back, it takes you back to the first product in the list at the very top, on the 1st page, so it's very long and discouraging.
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Response from Plantin
Hello, Thank you for your comment. This type of information is very valuable to us in improving the user experience of our website. Have a nice day. Sincerely, La Maison Plantin
T
Thierry K.
Rating: 5 out of 5
following a purchase from 31/08/2023
Very good
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Jeanfrancois B.
Rating: 5 out of 5
following a purchase from 05/09/2023
very good nothing to say
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