Customer reviews of Pleasure Wine & Arts

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 169 published reviews
5 156 92% 4 2 1% 3 4 2% 2 3 2% 1 4 2%

Summary of reviews

Pleasure Wine & Arts consistently delivers a smooth, fast, and reliable shopping experience with well-packaged orders and quick delivery. Customers note attentive and professional service, clear communication throughout the process, and careful handling that keeps bottles safe in transit. The selection is praised for breadth, including rare and high-quality wines and spirits, with many accounts of prompt processing and on-time deliveries. While some comments mention price and delivery nuances, the overarching theme is a strong reputation for efficient service, trustworthy fulfillment, and a positive overall experience.

All reviews

P
Pascal M.
Rating: 5 out of 5
following a purchase from 17/10/2026
Everything is fine, simple, and efficient
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Jean-Claude D.
Rating: 5 out of 5
following a purchase from 14/10/2026
Very pleasant website interface, easy navigation. Items received within the stated timeframe. Attractive prices. Quality products. Excellent customer service! I recommend it.
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Response from Pleasure Wine & Arts
Hello Mr. Dubarry,
Thank you very much for your review and recommendation! We're delighted that you were satisfied with your experience, from browsing our website to the quality of our products and service. We look forward to welcoming you back to Pleasure Wine & Arts soon.
The Pleasure Wine & Arts team
F
Florian R.
Rating: 5 out of 5
following a purchase from 18/10/2026
Great products, great prize and amazing and super friendly customer support!
F
Fred G.
Rating: 5 out of 5
following a purchase from 13/10/2026
Fast delivery, bottle very well protected, lots of choice, extremely satisfied!
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Response from Pleasure Wine & Arts
Hello Mr. Gasset,
Thank you very much for your review and excellent rating! We're delighted that the fast delivery, the protection of your bottle, and the selection available fully satisfied you.
The Pleasure Wine & Arts team
G
Guillaume D.
Rating: 5 out of 5
following a purchase from 12/09/2026
Perfect!
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Naumenko A.
Rating: 5 out of 5
following a purchase from 02/09/2026
So I thank you, everything was good
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Duco L.
Rating: 5 out of 5
following a purchase from 17/08/2026
Accuraat en zorgvuldige afhandeling.
É
Éric C.
Rating: 5 out of 5
following a purchase from 03/07/2026
Everything went very well with a listening team and a very good choice
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Response from Pleasure Wine & Arts
Hello Mr. Carpico,
We sincerely thank you for your positive feedback. We are delighted that your experience met your expectations and that our team was able to assist you. We would be pleased to see you again soon for new discoveries.
Best regards,
The Pleasure Wine & Arts team
V
Valentino G.
Rating: 5 out of 5
following a purchase from 28/07/2026
Servizio eccellente, sicuramente tornerò ad acquistare altre bottiglie. Consigliatissimo
R
Rondy Y.
Rating: 5 out of 5
following a purchase from 02/08/2026
Super
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Oscar H.
Rating: 5 out of 5
following a purchase from 03/07/2026
Livraison rapide.
M
Maciej K.
Rating: 5 out of 5
following a purchase from 05/07/2026
Fine wines, professional service
F
Florent C.
Rating: 3 out of 5
following a purchase from 14/06/2026
Impeccable service but outrageous prices. Some bottles are half the price on other sites...
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Stéphanie M.
Rating: 5 out of 5
following a purchase from 11/06/2026
Pleasure Wine & Arts is a very professional site. The only downside: the use of UPS for shipping packages. UPS does not call, you have to be present between 9 AM and 7 PM to wait for the package, otherwise you will not be delivered... But I highly recommend Pleasure Wine & Arts which is truly of superior quality
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Manuel B.
Rating: 5 out of 5
following a purchase from 11/06/2026
Good treatment and perfect delivery
Response from Pleasure Wine & Arts
Dear Manuel,

Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with our service and delivery. Your satisfaction is our priority, and we look forward to serving you again soon.

Best regards,
The Pleasure Wine & Arts Team
R
Romana W.
Rating: 5 out of 5
following a purchase from 12/06/2026
Very smooth process and quick delivery, thank you! I will sure come back :-)
Response from Pleasure Wine & Arts
Dear Romana,

Thank you for your kind words! We are delighted to hear that you had a smooth experience and appreciated the quick delivery. We look forward to welcoming you back soon.

Best regards,
The Pleasure Wine & Arts Team
N
Nicholas W.
Rating: 5 out of 5
following a purchase from 12/06/2026
Well packaged & prompt delivery
Response from Pleasure Wine & Arts
Dear Nicholas,

Thank you for your wonderful feedback. We are delighted to hear that you were satisfied with the packaging and prompt delivery of your order. Your support means a lot to us.

Best regards,
The Pleasure Wine & Arts Team
J
Judit T.
Rating: 5 out of 5
following a purchase from 23/05/2026
Very happy with the order. They checked whether they could ship because of the high temperatures, great service!
Response from Pleasure Wine & Arts
Dear Judit,

Thank you for your kind words. We are delighted to hear that you appreciated our service and attention to shipping conditions. Your satisfaction means a lot to us.

Best regards,
The Pleasure Wine & Arts Team
C
Carsten O.
Rating: 5 out of 5
following a purchase from 19/04/2026
Ordered sunday, got it in dk on Tuesday impressive! Good wines
M
Magnus W.
Rating: 5 out of 5
following a purchase from 14/04/2026
Very good performance!
M
Markus S.
Rating: 5 out of 5
following a purchase from 11/04/2026
Sehr guter Service und schnelle Lieferung.
T
Thierry B.
Rating: 5 out of 5
following a purchase from 08/03/2026
Congratulations on your initiative to promote the wines of talented female winemakers at reasonable prices. The bottles are secured, ensuring perfect delivery.
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Aleksandrs M.
Rating: 5 out of 5
following a purchase from 07/03/2026
Хороший магазин. Хорошие вина.
A
Avv. Vincenzo B.
Rating: 3 out of 5
following a purchase from 07/03/2026
Una bottiglia di champagne (Dom Pérignon) è arrivata con l'etichetta tagliata...
V
Valentino G.
Rating: 5 out of 5
following a purchase from 24/02/2026
Excellent service, highly recommended! The order was processed immediately and arrived in no time.
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M
Marek M.
Rating: 5 out of 5
following a purchase from 04/02/2026
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Jean Charles M.
Rating: 5 out of 5
following a purchase from 03/02/2026
Delivery as expected
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S
Silke R.
Rating: 5 out of 5
following a purchase from 26/12/2025
Everything worked reliably and quickly. Very good and friendly communication with the customer. Highly recommended!
A
Alessandro C.
Rating: 5 out of 5
following a purchase from 02/01/2026
Perfect service, delivery and assistance
G
Gianluca P.
Rating: 5 out of 5
following a purchase from 05/01/2026
https://www.champagne-paul-launois.fr/single-barrel-champagne-society/single-barrel-club-english/
B
Borun O.
Rating: 5 out of 5
following a purchase from 28/12/2025
Fast and efficient. A downside for the delivery, it is not possible to have it delivered to a pickup point, which is inconvenient if you do not want to stay home waiting for the delivery person. To be improved by offering a pickup point for delivery.
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A
Aníbal F.
Rating: 5 out of 5
following a purchase from 12/12/2025
Great selection. Fast delivery and perfectly accommodated.
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Maurice G.
Rating: 5 out of 5
following a purchase from 28/12/2025
Delivery scheduled for Friday, notified at 9:30 AM on Thursday for delivery starting at 11 AM Thursday
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Oscar H.
Rating: 5 out of 5
following a purchase from 20/12/2025
Expensive, but delivers what was promised.
J
Jean Luc F.
Rating: 5 out of 5
following a purchase from 16/12/2025
Order placed online before Christmas and delivered on time. Meets expectations. Perfect.
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D
Daniil C.
Rating: 5 out of 5
following a purchase from 17/12/2025
Everything is great
K
Karl S.
Rating: 5 out of 5
following a purchase from 14/12/2025
Amazingly fast delivery and great customer experience
A
Adrien B.
Rating: 5 out of 5
following a purchase from 13/12/2025
Very fast delivery and in accordance with my request.
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Etienne H.
Rating: 1 out of 5
following a purchase from 09/12/2025
The delivery person does not ring, does not knock, I am not deaf. Just because the gate is open, and the car is out, does not mean the delivery notice should be put directly in the mailbox.
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Response from Pleasure Wine & Arts
Hello Etienne,

Thank you for your feedback and we are sorry to hear that the delivery did not meet your expectations. Your comment will help us improve our services. Please feel free to contact us directly so we can resolve this misunderstanding.

Best regards,
The Pleasure Wine & Arts team
D
Dominique T.
Rating: 2 out of 5
following a purchase from 29/11/2025
Hello, I did not receive the product that was in the photo: neither the box nor the bottle match the photos! I am disappointed.
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