/10
★★★★★
based on 76 published reviews
★★★★★
based on 76 published reviews
Latest neutral customer reviews
2/5
★★☆☆☆
Hello to you, Mystery on the cap with two dates: 2015 and 2016...? I am however unhappy with the delivery that was announced on a certain day, that I modified so that the package arrived later because of the conditions of too much cold (which harms the quality of conservation and keeping of the wine) and that despite my modification online arrived even earlier than the date initially announced ... Thus, a bottle of this value delivered frozen, with crystals, for a delivery error is simply unacceptable ...
Marine S.
purchased on 07/12/2022
Translated review Answer from Pleasure Wine & Arts
Mrs. Sylf. Thank you for your feedback, we take good note of this double mention of dates on the inside of the cork. It may be an error on the part of the producer during the bottling process, as the outer label does indeed say "2015". As for your delivery concern, we would like to point out that Pleasure Wine cannot be held responsible for changes in deliveries made directly on the UPS website and we therefore advise you to call the carrier's customer service department to inform them of the problem.
3/5
★★★☆☆
Tutto bene tranne la spedizione. Il vino seppur ben imballato ha viaggiato e sostato a temperature elevate ed è arrivato molto caldo al mio indirizzo. Con altro acquisto effettuato il giorno successivo in Francia presso altro negozio on line il vino verrà spedito, da Digione, quando le temperature scenderanno.
Francesco C.
purchased on 17/08/2022
Translated review Answer from Pleasure Wine & Arts
Mr. Caputo, thank you for your comment. We are sorry about this incident. You can send us an email at [email protected] so we can discuss a solution.