Customers consistently praise Plume Malice for delivering personalized books that make recipients feel showcased as the central character, with grandchildren or daughters seeing themselves in the stories and feeling delighted or thrilled. The delivery and production experience are highlighted as fast, efficient, and well executed, with many noting on-time delivery and impressive printing and illustration quality that matches expectations and enhances the gift-giving impact. Several reviews emphasize the charm and originality of the designs and stories, describing them as memorable, educational, and lovely keepsakes that recipients enjoy sharing with family and friends. Overall, the store is portrayed as reliable and capable of creating meaningful, original gifts that resonate with children and their loved ones.
Hello, I am satisfied with the books. However, I had to pay 5€ to the postman to receive my order. Indeed, a stamp had been put for a weight of 250g but the package weighed 400g. That's expensive for a delivery that I had already paid for when ordering.
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Katherine S.
Rating: 3 out of 5
following a purchase from 02/05/2024
First purchase two years ago perfect, today disappointed the hardcover booklet is less real than the firefighters, and I had asked to modify the dedication, typo error not corrected, too bad
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Danielle B.
Rating: 3 out of 5
following a purchase from 01/05/2024
Second personalized book purchase, the result was perfect the first time, a bit disappointed by this second order, the photo montage less well done, too bad!
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Myriam C.
Rating: 1 out of 5
following a purchase from 27/04/2024
The dedication of one of the books is not in the correct first name, there is an error for which I sent you a message but received no response from you, and I cannot give the book like this. I would like you to respond to my email and especially to send me a new book with the correct dedication. Usually, I have no problems with my orders and I hope to receive a favorable response from you. Best regards
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Véronique O.
Rating: 3 out of 5
following a purchase from 27/03/2024
Unlike the first two books which were magnificent, the last two have dull colors and the heads of my little girls are not proportionate to the drawn bodies at all.
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Francoise V.
Rating: 1 out of 5
following a purchase from 06/02/2024
Great
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Response from Plume Malice
Hello Françoise,
thank you for your feedback. If you appreciated my work, I invite you to give a rating of 5 :)
Have a nice day,
Sophie from Plume Malice
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Isabelle A.
Rating: 1 out of 5
following a purchase from 28/01/2024
Thank you for your work. It was perfect!
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Response from Plume Malice
Hello Isabelle,
thank you for your feedback. If you appreciated my work, I invite you to give a rating of 5 :)
Have a nice day,
Sophie from Plume Malice
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Didier P.
Rating: 3 out of 5
following a purchase from 18/11/2023
Typing error in the dedication!
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Caroline G.
Rating: 1 out of 5
following a purchase from 07/12/2023
Very poorly framed photos of the characters. Text without interest. Very low-end book. I am very disappointed it was much more serious before. This was my 5th order over several years and it will be the last. I strongly advise against it.
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Gaëtan C.
Rating: 1 out of 5
following a purchase from 04/12/2023
Error on the first order... responsive customer service and new shipment but new error on the second receipt... too bad
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Carole V.
Rating: 3 out of 5
following a purchase from 05/12/2023
The photo printing and images are nice, but the plastic spiral binding does not suggest good longevity. It feels a bit babyish while a real binding would add even more value to the book
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Elisa D.
Rating: 3 out of 5
following a purchase from 03/12/2023
Pages too similar to each other. Very expensive for the result, and yet I was happy with an order a few years ago (different theme).
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Monique S.
Rating: 1 out of 5
following a purchase from 02/12/2023
Disappointed by the silhouette of the princess. The arms seem enormous, it looks like an adult body with a child's head.
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Martyne C.
Rating: 3 out of 5
following a purchase from 21/11/2023
Already received a book for a girl when I ordered for a boy and then I find that the photos are poorly adjusted on the bodies in the photos. It's not very nice. Expensive for the design....
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Oriane M.
Rating: 3 out of 5
following a purchase from 12/11/2023
The first book made was great, this one is very disappointing, it looks just like a poorly made village... I couldn't give this book as a gift. Too poorly made...
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Veronique H.
Rating: 1 out of 5
following a purchase from 31/10/2023
Very disappointed with the book. I expected something different for the price. Too expensive for the result.
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Sylvie C.
Rating: 3 out of 5
following a purchase from 12/10/2023
Satisfied with my purchase. It's very successful and I think my grandson will be thrilled. The only downside is that the book was slightly dog-eared. Such a shame!
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Marie G.
Rating: 3 out of 5
following a purchase from 11/10/2023
Nice book. Quality of the printing so-so.
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Armande D.
Rating: 3 out of 5
following a purchase from 03/10/2023
Missing the names of Tatien and uncle! Disappointed
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Audrey V.
Rating: 1 out of 5
following a purchase from 16/09/2023
I am very disappointed with the quality. The photo is poorly cropped and as a result, the girl ends up with a crooked face on some pages of the book. I sent an email upon receipt but I have had no response!!! At the price of the book, this is unacceptable. I don't understand why they don't ask for validation before production... Or maybe those who validate are blind!!!
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Martine D.
Rating: 3 out of 5
following a purchase from 11/08/2023
Error in the writing of the dedication. Replacement without problem but book arrived too late for the birthday!
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Catherine F.
Rating: 3 out of 5
following a purchase from 26/06/2023
Fast and compliant delivery
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Fabienne R.
Rating: 1 out of 5
following a purchase from 05/06/2023
Very pretty
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Cyril T.
Rating: 1 out of 5
following a purchase from 07/05/2023
Very disappointed with this order. On one hand, customer service does not respond clearly to inquiries, especially regarding the preview. And the final product is of absolute worthlessness, poverty of dialogues, images, and story. For a book about space, there isn't even the solar system... very little personalization. So ashamed to give this to a 9-year-old girl that I threw it away. Fortunately, I had ordered early enough and was able to order a book from https://www.creermonlivre.com/super-hros-bd-personnalise.....much better!
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Alyssa T.
Rating: 3 out of 5
following a purchase from 08/05/2023
Initially, I love the concept but 2 people out of 4 are pixelated... I had sent the photos by email and asked if it would work. I was told yes, but seeing 2 of the photos on the finished product, I admit I hesitate to give it as a gift, I am disappointed...
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Manon C.
Rating: 3 out of 5
following a purchase from 02/05/2023
The delivery was long and delayed without explanation, I don't find that very professional. As for the book, it is fun for my son to discover himself in it, it’s very cute. However, the texts are not at all suitable for children, they are far too complicated and therefore useless.
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Ingrid L.
Rating: 3 out of 5
following a purchase from 09/04/2023
My daughter as a mermaid has short hair. The braid was erased from the photo. That's a shame!
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Marylène T.
Rating: 1 out of 5
following a purchase from 12/03/2023
Order on March 6, not received yet today March 26 !!!! On the site it says French handmade product and when I check where my package is, it comes from China !!!! SCAM AND LIAR TO AVOID
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Mélanie B.
Rating: 1 out of 5
following a purchase from 07/03/2023
I paid an extra fee to receive it on March 10 or 11 and I received it a week later
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Salim N.
Rating: 1 out of 5
following a purchase from 06/03/2023
Product of very poor quality offered, it's theft, over 37€ for a book with this type of binding is unacceptable
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Nathalie D.
Rating: 3 out of 5
following a purchase from 05/02/2023
I have already bought several books. And I find that the new ones are not as good in terms of centering the heads. The bodies and heads are not always in the right axis and not the right size.... too bad Good continuation Nathalie Dutertre
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Houaria A.
Rating: 3 out of 5
following a purchase from 29/01/2023
The quality is not very satisfactory, very disappointed with the result
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Basant S.
Rating: 3 out of 5
following a purchase from 27/12/2022
The illustrations are pretty. The only thing I don't like is that the cover and pages could have been stiffer. I had already ordered similar books elsewhere and the advantage was that it wasn't easy for children to damage them.
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Christine B.
Rating: 3 out of 5
following a purchase from 07/10/2022
I had already bought a book in 2018, I am a bit disappointed because the pages are less rigid. Otherwise, I am satisfied with the result with the photo.
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Chloe L.
Rating: 3 out of 5
following a purchase from 16/09/2022
Original book, which makes an impression. However, pages were put in the wrong order…
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Response from Plume Malice
Hello, please feel free to report the issue encountered to the address [email protected]
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Franck B.
Rating: 3 out of 5
following a purchase from 01/07/2022
1 photo out of 2 is not very well cropped.
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Beatrice S.
Rating: 3 out of 5
following a purchase from 17/03/2022
Very original and appreciated gift. For my last order, a bit disappointed because you didn't choose the prettiest photo. Why 2 choices?
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Julie M.
Rating: 3 out of 5
following a purchase from 03/12/2021
The proposed stories are good, and the book is easy to make, but I find that the price is quite high for the final quality. Indeed, the book is too thin, not enough pages. And the plastic spiral binding doesn't look very professional, rather a bit cheap. That's my opinion.
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