9.6/10
★★★★★
based on 3039 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆

Book sent to the wrong address

User icon
Francois L.
purchased on 29/11/2025
Translated review
1 /5
★☆☆☆☆

Perfect

User icon
Sylvie D.
purchased on 28/11/2025
Translated review
1 /5
★☆☆☆☆

Quality and original products with a wide choice. Nothing to say about the delivery which is done on time. I recommend Podevache to my friends.

User icon
Martine P.
purchased on 28/11/2025
Translated review
1 /5
★☆☆☆☆

Hello I am extremely disappointed with the cushions they do not represent at all what is in the photos on the site nothing is in relief... And the color is not gold I would not recommend your site sorry and I am not the first to say it have a good day

User icon
Fabienne L.
purchased on 26/11/2025
Translated review
1 /5
★☆☆☆☆

Barely 15 days after receiving my cushions and already 2 pom-poms gone (no pets, just my husband and me) Very disappointed...

User icon
Sylvie C.
purchased on 13/11/2025
Translated review
1 /5
★☆☆☆☆

Two orders placed, two orders arrived damaged/broken. Messages sent with photos. An email a week later to say they would look into it.. without a solution. A canvas worth almost 200€ broken, I expected a response within 48 hours with either a replacement shipment or at least a refund. A shame!

User icon
Caroline V.
purchased on 03/11/2025
Translated review
1 /5
★☆☆☆☆

Delivery was terrible because the driver refused to deliver it to my house! Another thing: disappointed by the color which is not at all identical to what is shown on the internet

User icon
Tiphaine H.
purchased on 02/11/2025
Translated review
1 /5
★☆☆☆☆

I received the Grante candle, model X. Damaged veto, as the plexiglass was broken, I made a complaint by email, but I have had no response to date…

User icon
Nathalie W.
purchased on 04/10/2025
Translated review
1 /5
★☆☆☆☆

Bottom of the green cushion while it seemed black on the internet... Cushion returned

User icon
Annie G.
purchased on 27/09/2025
Translated review
1 /5
★☆☆☆☆

I am disappointed with the design of the cushion I ordered recently, it did not have the black piping that finishes it so well. I had ordered the same one last year, it was well finished. So I returned the item.

User icon
Sylvaine S.
purchased on 25/09/2025
Translated review
1 /5
★☆☆☆☆

I am still waiting for a response from customer service because the frame arrived damaged.

User icon
Catherine S.
purchased on 15/09/2025
Translated review
1 /5
★☆☆☆☆

Low quality painting, same for the frame and the price is more than excessive. It's a shame, I will not recommend

User icon
Melissa L.
purchased on 18/09/2025
Translated review
1 /5
★☆☆☆☆

Disappointing commercial experience. Receipt of the non-compliant item. Sales service that does not acknowledge its fault. To be deplored to the highest degree. I will never reorder on podevache.

User icon
Celia L.
purchased on 16/08/2025
Translated review
1 /5
★☆☆☆☆

Except for the carrier: package arrived torn

User icon
Nathalie K.
purchased on 07/08/2025
Translated review
1 /5
★☆☆☆☆

I have the impression that my blanket has yellow stains above the animal's head. The result is not great. What a shame...

User icon
Yamina T.
purchased on 22/07/2025
Translated review
1 /5
★☆☆☆☆

I ordered other placemats, they arrived much better printed.

User icon
Paul Henry N.
purchased on 27/07/2025
Translated review
1 /5
★☆☆☆☆

At a time when most deliveries are free, we would expect that when they are paid, they arrive within the announced deadlines! However, that was not the case, it was well beyond the announced deadlines! Disappointed! I should have bought it in-store, it would have cost me less and I would have had it on time...

User icon
Melanie G.
purchased on 24/07/2025
Translated review
1 /5
★☆☆☆☆

Received a candle with a broken box that was for a wedding gift, I couldn't give it and email sent and not even an idea of a response!

User icon
Laurence V.
purchased on 02/06/2025
Translated review
1 /5
★☆☆☆☆

SUPER, your placemats are always of excellent quality, very durable with varied and tasteful colors. It’s a very good alternative for our summer tables, without a tablecloth to clean!!!!

User icon
Patricia D.
purchased on 02/06/2025
Translated review
1 /5
★☆☆☆☆

Great disappointment! I was expecting to receive a high-end vinyl rug given the high price... it is actually just low-end: very thin rug and especially it lacks color on the edges

User icon
Delphine J.
purchased on 28/05/2025
Translated review
1 /5
★☆☆☆☆

I am not satisfied at all. I returned the item because it does not match its description at all. It has been several weeks since I returned it, and I still have not received the refund. It's a real scam. Despite several follow-ups, I still have not received a response regarding my refund.

User icon
Negar B.
purchased on 16/02/2025
Translated review
1 /5
★☆☆☆☆

I am very dissatisfied with my purchase of worsley carpet which does not correspond to the advertised description. I had to pay 20 euros for return shipping. I am waiting for my request for a refund of the delivery costs.

User icon
Beatrice F.
purchased on 08/02/2025
Translated review
1 /5
★☆☆☆☆

Catastrophic

User icon
Elsa M.
purchased on 21/01/2025
Translated review
1 /5
★☆☆☆☆

I made a complaint and no response.

User icon
Magali P.
purchased on 10/01/2025
Translated review
Answer from Podevache
Hello Magali, thank you for sharing your feedback with us. Your request has been processed and we have proceeded to refund your order, the return shipping costs and we have offered you an additional discount code on a future order. Sincerely yours, The Pôdevache team
1 /5
★☆☆☆☆

I still haven't received anything

User icon
Olivia P.
purchased on 16/12/2024
Translated review
Answer from Podevache
Hello Olivia, thank you for your feedback. According to the tracking number, your package was delivered on 12/31/2024. Please do not hesitate to contact us if you have not been able to collect your order. Best regards, The Pôdevache team
1 /5
★☆☆☆☆

Goods never arrived, will be sending back when they do get here

User icon
Verity R.
purchased on 15/12/2024
Translated review
1 /5
★☆☆☆☆

Arrived just in time for Christmas and very happy with the models chosen We've made a lot of people very happy.

User icon
Elizabeth T.
purchased on 15/12/2024
Translated review
Answer from Podevache
Hello Elizabeth, thank you very much for your positive review! We're delighted to have been able to provide you with models that have made people happy for Christmas. We'll continue to improve our service to ensure your complete satisfaction. We look forward to seeing you on Pôdevache.
The Pôdevache team
1 /5
★☆☆☆☆

The cushion I received looks nothing like the photo on the website! The so-called "velvet" fabric is so thin that you can see through it with a rag!

User icon
Delphine J.
purchased on 14/12/2024
Translated review
1 /5
★☆☆☆☆

Order not yet received

User icon
Dominique K.
purchased on 10/12/2024
Translated review
1 /5
★☆☆☆☆

I ordered two cushions from stock and they were no longer available. Very disappointed.

User icon
Christian G.
purchased on 13/12/2024
Translated review
1 /5
★☆☆☆☆

The print did not render as pictured, the colors were dull and drab. I returned the item.

User icon
Sarah S.
purchased on 10/12/2024
Translated review
1 /5
★☆☆☆☆

I never received my order. I have sent complaint emails but nothing happens. I ask what's going on and don't even get an answer. This site is a scam, don't order from it!

User icon
Ophelie Q.
purchased on 06/12/2024
Translated review
Answer from Podevache
Hello Ophelie, we're sorry for your negative experience on our site. Following your email, we immediately opened a dispute with our carrier and got back to you as soon as we had more information about the status of your package. We also offered to return your package, which you accepted. Your package was delivered within 48 hours. We sincerely apologize for any inconvenience caused.
The Pôdevache team
1 /5
★☆☆☆☆

Satisfied with my order but disappointing delivery: the parcel was thrown over the gate and therefore sat in the rain all day.

User icon
Sylvie H.
purchased on 03/12/2024
Translated review
Answer from Podevache
Hello Sylvie, thank you for sharing your experience with our Pôdevache website. We are very sorry for the disappointing delivery. We will do our best to improve in the future and avoid this kind of situation. We hope you enjoyed your order. Thank you for your trust and support. The Pôdevache team
1 /5
★☆☆☆☆

Very high quality placemats However, the designs are a little bland.

User icon
Veronique P.
purchased on 29/11/2024
Translated review
1 /5
★☆☆☆☆

Carpet ordered beige and received gray. I emailed with photos and was told there was nothing they could do for me ...

User icon
Sonia B.
purchased on 28/11/2024
Translated review
1 /5
★☆☆☆☆

The parcel arrived damaged and I put the painting back on the side of the road.

User icon
Fatia Z.
purchased on 27/11/2024
Translated review
Answer from Podevache
Hello Fatia, thank you for your feedback. We sincerely regret that your package arrived damaged and that this caused you inconvenience. We will take your comments into consideration and pass on the information to our delivery service provider. We apologize for the inconvenience.
The Pôdevache team
1 /5
★☆☆☆☆

I am dissatisfied with Podevache who has still not managed to deliver my order 31265 for 127.20€ dated November 27th. Despite numerous contacts with your company and the DPD carrier, I have not received my order. Given your inability to process my order, I can only ask for a refund.

User icon
Elisabeth B.
purchased on 27/11/2024
Translated review
Answer from Podevache
Hello Elisabeth, we are very sorry for the delivery problems you have encountered. Your order was delivered to our carrier on December 3. The relay point you chose for your delivery is not available and we have contacted you several times to find out your new delivery choice. Please get back to us as soon as possible.
The Pôdevache team
1 /5
★☆☆☆☆

Extremely satisfied Thank you very much

User icon
Valerie A.
purchased on 25/11/2024
Translated review
1 /5
★☆☆☆☆

Very disappointed with the color of the sets

User icon
Laurence B.
purchased on 23/11/2024
Translated review
Answer from Podevache
Hello Laurence, thank you for your feedback. We are sorry that the color of the sets did not meet your expectations. Please do not hesitate to return your products if they are not to your liking.
The Pôdevache team
1 /5
★☆☆☆☆

I have not received my package. I'm still waiting to hear from you!!!!

User icon
Veronique M.
purchased on 18/11/2024
Translated review
Answer from Podevache
Hello Véronique, we're sorry you still haven't received your parcel. It was shipped on November 20 and reported as delivered on November 21. An investigation has been opened to determine the whereabouts of your parcel. We will get back to you as soon as possible with a solution. We apologize again for the inconvenience.
The Pôdevache team