Pop's America consistently delivers fast and reliable service with quick, on-time or earlier-than-expected shipping and well-packaged orders that protect the contents. Customers highlight a broad, accessible product catalog with authentic, unique items from the USA, including favorite drinks and snacks, often accompanied by small gifts and thoughtful packaging. The shopping experience is enhanced by clear, responsive communication and easy ordering, with many reviews praising fast delivery, accurate order fulfillment, and helpful customer support. Overall, customers repeatedly note fast delivery, good packaging, and a strong selection of products that meet expectations.
1 day delay on the order Products a little dented despite the bubbles Despite that it's perfect
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Response from Pop’s America
Hello,
Thank you for your feedback.
Gls postponed the delivery by one day due to a problem on their side with the delivery person who was supposed to deliver on the day announced.
The delivery time is not guaranteed with Gls but recommended from 24 to 72 hours, in your case it was 72 hours as announced at the time of your order and on your invoice (delivery between the 22nd and 24th).
We'll pass on the problem of the dents to Gls. However, you had a Monster named "Damaged with dents" in your 50% off order.
We recommend Mondial Relay on the site for packages with drinks, the processing of packages is less hectic 🤗
Thank you for your order.
J
juliette L.
Rating: 4 out of 5
following a purchase from 18/02/2023
Products exactly as described. Top delivery 👌
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Lucas V.
Rating: 4 out of 5
following a purchase from 15/02/2023
Great!
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Alexis T.
Rating: 4 out of 5
following a purchase from 12/02/2023
The cans were carefully packaged, but I received 2 very damaged cans, so I was a little disappointed.
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Response from Pop’s America
Hello, we've had no reports or photos of products being damaged in transit. As you pointed out, they are carefully and individually packaged. However, when there is a large number of cans in an order like yours, more than 15 cans, despite all the protection in place, the packages are very heavy, more than 12 kilos, and the risk of impact is very high.
Thank you for your feedback. We're sorry that 2 cans were damaged in transit.
T
Tarek Hugo D.
Rating: 3 out of 5
following a purchase from 07/02/2023
Products not bad but it's true that we French have much more flavors damaged package mis quick return of customer service. Quite satisfied.
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Valerie B.
Rating: 4 out of 5
following a purchase from 01/02/2023
Very happy with my order of pop tart's, however I received a box of expired products among the 4 ordered. Very fast delivery
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Response from Pop’s America
Hello,
Thank you for your feedback. After checking, there were no Pop Tarts in Anti-Gaspi. The dates are displayed on your invoice, normally they correspond to the batch of each product, we did not find any Pop Tarts with an outdated date on your order. Perhaps the day and month have been inverted when reading the date?
Thank you for your help.
M
MASSICOT J.
Rating: 4 out of 5
following a purchase from 30/01/2023
Excellent
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Lowitt J.
Rating: 4 out of 5
following a purchase from 28/01/2023
Extra, nothing to do with European lollipops
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Kuro D.
Rating: 3 out of 5
following a purchase from 23/01/2023
Very fast service, really great
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Christophe M.
Rating: 4 out of 5
following a purchase from 21/01/2023
For a first order, it's a success! Delivery times respected, careful and secure packaging. The requested products were all present in the order and conformed to what was proposed on the site. A first order, a first positive opinion, the future will tell. Thank you for reading.
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Frédéric G.
Rating: 4 out of 5
following a purchase from 21/01/2023
Good products and careful shipping
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bruno O.
Rating: 4 out of 5
following a purchase from 18/01/2023
Nickel and fast
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CAROLINE H.
Rating: 3 out of 5
following a purchase from 16/01/2023
One chocolate product broke and was replaced without too much trouble, but another "Snoballs" product with an expiration date well past...2021! I didn't bother asking again for the latter product, as I had eaten a snoball without seeing the expiration date.
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Response from Pop’s America
Good evening,
As explained on the phone, it's not an expiry date on the product but a batch number.
Despite 10 minutes of explaining on the phone, you didn't want to understand, or even accept our explanations.
So once again, the Hostess brand has never published the slightest expiration date or DDM on any of their products for over 40 years, but apparently they did it just for you....
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Marie-Laure F.
Rating: 4 out of 5
following a purchase from 16/01/2023
Good discovery and quick to receive.
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Helene B.
Rating: 4 out of 5
following a purchase from 14/01/2023
Good site, lots of choice and above all products you can't find in the shops. And the prices are not exesif
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Céline L.
Rating: 4 out of 5
following a purchase from 15/01/2023
Very good! Many products, quality follow-up, parcel received on time and well protected! I'll be able to (re)discover American and Japanese products :D
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faustino L.
Rating: 3 out of 5
following a purchase from 13/01/2023
a little disappointing because I ordered 2 monster hoping to receive them in good condition for the collection and one of the two was dented with wrinkles on the monster and scratches otherwise the other nickel
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Response from Pop’s America
Hello,
Thank you for your feedback. It's surprising on the Ultra's because the can material is resistant and the 2 were well wrapped in very resistant bubble wrap as you probably noticed. We try to protect them as much as possible so that they receive as little impact as possible during transport.
Could you send us a photo to see the problem?
K
Kassandra K.
Rating: 3 out of 5
following a purchase from 07/01/2023
Compliant products but still expensive
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oceane S.
Rating: 4 out of 5
following a purchase from 06/01/2023
Tres bon mais un peu cher for the quantity
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Cédric B.
Rating: 4 out of 5
following a purchase from 10/01/2023
Some of the items ordered were received in crumbs (Chips), but the packaging was undamaged and the delivery was fast and careful.
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Antony B.
Rating: 4 out of 5
following a purchase from 04/01/2023
Fast delivery, impeccable packaging
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Nicolas V.
Rating: 4 out of 5
following a purchase from 02/01/2023
Thank you very much
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table C.
Rating: 4 out of 5
following a purchase from 23/12/2022
Super fast
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Herve C.
Rating: 4 out of 5
following a purchase from 26/12/2022
One of the products had an expiry date of June 2022.
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Response from Pop’s America
Hello,
This probably concerns a Chinese Pocky, where the date displayed is that of manufacture and not that of consumption.
This is clearly indicated on products from China, unlike other Asian products such as Japan. China indicates the date of manufacture and the consumer must add an average of 10 to 12 months to this date to obtain the minimum durability date.
In fact, the actual date of purchase should be available on your invoice.
We assume this applies to Pocky Peach China.
Thank you for your interest.
S
Samira A.
Rating: 4 out of 5
following a purchase from 18/12/2022
Satisfied and happy with my order, fast delivery. Wide choice of products but it's a pity that some single products are a bit expensive.
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Sylvie L.
Rating: 4 out of 5
following a purchase from 19/12/2022
Very good product
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Clara T.
Rating: 4 out of 5
following a purchase from 18/12/2022
Good products, nice packaging even if slightly expensive for what it is you discover good products
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Joana C.
Rating: 3 out of 5
following a purchase from 11/12/2022
Despite good packaging, several cans are damaged. It's a pity because for a collection it's not great...especially when it's a gift. I hope they'll taste good at least.
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Response from Pop’s America
Hello,
Thank you for sending us photos of the cans concerned, as none of the cans on your order were marked with impacts.
It can happen during transport that they suffer impacts, but when they have nothing to start with and given the protection we use, it's very surprising.
I look forward to receiving your photos.
R
Richelle P.
Rating: 4 out of 5
following a purchase from 11/12/2022
Very good, fast, but a bit expensive
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Response from Pop’s America
Hello,
Thank you for your feedback, but you still received a 10% discount and free delivery, which means a total discount of around €15 between shipping and the €7 product discount, which isn't too bad on a total of €68.
All delivered in less than 3 days in Belgium.
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Lolita H.
Rating: 3 out of 5
following a purchase from 08/12/2022
A lot of things we didn't like but will try again
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Aurore A.
Rating: 4 out of 5
following a purchase from 02/12/2022
Perfect.
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jimmy B.
Rating: 4 out of 5
following a purchase from 08/12/2022
Very compliant
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Sophie C.
Rating: 3 out of 5
following a purchase from 06/12/2022
For 50 euros, lacks a little product
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Franky M.
Rating: 3 out of 5
following a purchase from 04/12/2022
bof
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Nadège P.
Rating: 4 out of 5
following a purchase from 06/12/2022
Fast order, well packed, well protected, well done to them!
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Patricia P.
Rating: 4 out of 5
following a purchase from 01/12/2022
I haven't tried it yet, but I think it's expensive once it's delivered!
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Cindy M.
Rating: 3 out of 5
following a purchase from 01/12/2022
A little expensive but very fast
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Response from Pop’s America
Hello,
Thank goodness we're fast...
J
Jean-Marc S.
Rating: 4 out of 5
following a purchase from 27/11/2022
Fast delivery. Unfortunately packaging damaged, I hope the products will not be damaged since there was nothing to cushion and protect them. Progress to be made on this point, otherwise TB.
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Response from Pop’s America
Hello,
The Pop-Tarts by 9 as you had taken fit in the parcel with the dimension, it was not possible to put additional wedging.
Otherwise we would have had to take another size of cardboard and fill with bubble wrap or padding (we try to limit the use of extra protection when it's not necessary, an ecological concern to be taken into account.
Our strong point is parcel protection, as noted by 95% of our customers in reviews. We can't have 50 references of cardboard boxes to adapt each order to each parcel, this one was perfectly suited to your order, unfortunately it suffered shocks in transit which can happen.
This should not have affected your Pop Tarts normally.
Thank you for your order.
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Natacha C.
Rating: 4 out of 5
following a purchase from 17/11/2022
Very good products that you can't find in France, nice to taste things from other countries in the world.
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Jeremie B.
Rating: 4 out of 5
following a purchase from 15/11/2022
Parcel received quickly and well protected On the other hand I ordered a product in several copies in November and all the packages expire in November, I have little time to consume them....
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Response from Pop’s America
Hello,
Thank you for your feedback. The date is indicated on each item below the price, in bold. It's very visible because it's also visible on the listing, even before entering the product.
And because we're transparent, it's also on the invoice at the time of purchase.
What's more, it's a DDM (no use-by date until the product has been opened) and not a DLC (use-by date), so you can be sure that your chocolate powder won't become perishable the day after the date indicated, i.e. after 2022-11-24.
Next time you buy something, take a good look at the 1800 items and you'll always find the date displayed, which is quite rare on food sites.
Thank you for your interest.
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