Customer reviews of Powertec

9,8 /10

Based on 295 published reviews

Summary of reviews

Powertec consistently delivers on reliability with fast and on-time delivery, smooth processing, and well-organized shipping, ensuring packages arrive promptly and in good condition. The product quality is repeatedly described through solid materials, precise adjustments, easy assembly, and equipment that supports a wide range of exercises, including training at home with engaging, versatile machines. Customer service is highlighted as friendly, responsive, and helpful, offering flexible options like warehouse pickup and proactive communication to confirm device suitability. Overall satisfaction is high across devices and accessories, with praise for durability, effective workout options, and easy setup that suits both individual and shared use.

Reviews 2, 4 and 5 stars

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Keywan A.

Published on 11/09/2023 à 17h04 following a purchase from 16/07/2023

I've written to you several times and sent you damage reports with photos. Unfortunately, I have had no reaction from you. I would like to ask you again to take care of the problem. I need you to repair the damage or give me a percentage discount. Unfortunately, no one is responding to my request.

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Cédric S.

Published on 11/09/2023 à 16h45 following a purchase from 19/08/2023

Excellent material, impeccable delivery

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Tristan F.

Published on 11/09/2023 à 16h45 following a purchase from 08/03/2023

Some of the coli never arrived, customer service didn't want to know anything because I didn't open the coli within 48 hours (I was on vacation).

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Response from Powertec Published on 22/09/2023

Hello Tristan,
My colleague Valérie was waiting to hear back from you following a request for further information.
As we did not receive a reply from you, we assumed that you had found the missing product.
Please get back to my colleague by replying to her initial e-mail so that we can find a solution to your problem.
Best regards,
Loïc

Christophe T.

Published on 11/09/2023 à 16h08 following a purchase from 18/08/2023

Perfect fast delivery and superb material

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Sophia W.

Published on 11/09/2023 à 15h55 following a purchase from 30/06/2023

Great!

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Ludovic S.

Published on 11/09/2023 à 15h54 following a purchase from 13/07/2023

Perfect 👍... Great customer service

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Elie G.

Published on 11/09/2023 à 15h54 following a purchase from 19/04/2023

👌

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Norbert M.

Published on 11/09/2023 à 15h53 following a purchase from 24/08/2023

Top, just ordered, already delivered 😅 Very good product quality, robust and comfortable.

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John C.

Published on 11/09/2023 à 15h52 following a purchase from 21/06/2023

The material is compliant and delivery was fast.

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Jean-Daniel R.

Published on 11/09/2023 à 15h49 following a purchase from 20/05/2023

Great! Great team!

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