Reviews Powertec

The chest press arrived undamaged. Communication with the carrier worked well. The customer service is in France and is a disaster. I tried to change my order (additional items) and wrote to customer service in English and French. It took 5 weeks to get a reply and my order could not be changed.

The order was well received. However, I was unpleasantly surprised to receive a promotion on the same equipment 15 days after my purchase. I complained to Powertec, who never bothered to reply.

Small problem with delivery address solved without difficulty Product conforms to order, speed of dispatch Good assessment of the site

I'm very satisfied with this company, which supplies quality equipment, in particular the Sissy squat, which I've just bought. However, at the time of ordering, Powertec was offering a 10% discount on the entire store, so I contacted one of their managers (Valérie), who told me that the discount did not cover this equipment, so I bought it at the "full" price. A few days after this purchase, I received a new e-mail asking me if I wanted to take advantage of the 10% discount on the purchase of this equipment, which was quite surprising. I replied that I did, and haven't heard back since. In my opinion, this is a damaging malfunction in the sales department and it's damaging the reputation of this company, which is why I'm only giving it 3 stars.

I've written to you several times and sent you damage reports with photos. Unfortunately, I have had no reaction from you. I would like to ask you again to take care of the problem. I need you to repair the damage or give me a percentage discount. Unfortunately, no one is responding to my request.

Some of the coli never arrived, customer service didn't want to know anything because I didn't open the coli within 48 hours (I was on vacation).