Customer reviews of Precision Ski Rent

Very disappointed with the customer service. Skis not satisfactory, returned and staff offered to wax and sharpen - we nt back the next day to collect and store was closed. Forced to hire more skis from another shop. Promised full refund by staff in shop however head office refused refund and avoided further correspondence.

2-hour wait to retrieve the equipment

I paid for Premium skis/boots and I got economy skis/boots. It is half term. But I should not be paying Premium price for old low end equipment.

The UX is catastrophic on this site, there are only bugs. The dates change for no reason from 3 days to 1 week, Apple Pay is offered for payment but actually, you have to enter your card. The choice of skis offered is ridiculous. In short, very bad experience. What should have taken 5 minutes took 15, and the worst is that in-store, even with the fast track, I can waste a lot of time (already experienced several times). Unfortunately, I have no choice of rental company…

The staff in the shop at Tignes Le Lac were excellent. However, having rented "Prestige" level skis I was disappointed to see that the condition of the tops of the skis was very poor, certainly not "exceptional" as described. Further, having selected and paid for Breakage/Theft insurance I was shocked to find that after one ski's edge was damaged by a rock under the snow on a piste that I was still subject to a Euro 230.00 excess payment for damage to one ski. I can state that the cost to replace these skis in that condition was likely to be cEuro 100 on Ebay or a simiar site. I consider that charge to be almost theft and certainly way beyond any reasonable charge.

Very average ski, I expected much better when taking a sensation pack, they are in a deplorable state.

1h30 despite booking, even though we saw that the sales staff were doing their utmost.

Clear disappointment and wrong information when I received the skis. 1st time in 8 years coming several times a year. More than a pity

Following a burglary at our home, we had to cut short our stay mid-week and returned the equipment. Precision Ski refused to refund us, arguing that the booking had been made on a platform.

Aesthetic quality of skis very average for a prestige category

The site is intuitive and easy to use, but bugs all the time. I placed 2 orders three months apart and had the same problems. Basket not saved or not complete at the time of purchase, display problems or infinite tab loading...

Outdated ski & snowboard equipement. Not every sizes available for the shoes.

Friendly staff, but the equipment is limited. I paid for prestige skis, got rinsed boots and even worse poles. Wouldn't recommend.

The skis were ok, but old considering we paid for platinum. The fitter forgot to fit the second ski for each of my two children. Fortunately they were in ski lessons and so their instructor was able to do it. Children both had problems with boots fitting but were replaced with minimal fuss.

Arrived at 7.15pm, couldn't collect skis despite closing at 7.30pm A bit frustrating

I bought a pair of SIDAS socks recommended by one of the sellers. I was told that they were thin and of high quality. After 2 days of use, a hole appeared between the heel and the ankle. I called and was told that these are fragile products. Except that they didn't tell me anything before ach

Faulty equipment, replaced by still-faulty salvage.

No choice of skis and boots, and skis from the rental range (Platinum) were not available.
Friendly and professional staff.

Overworked and unmotivated staff

Not my size (39.5 in snow), good board but the bindings jumped Very nice and understanding manager despite the fact that there was nothing he could do The team was very nice and tried to find solutions Shocked to see that in meribel center in high season not all sizes available

I hope to win the ski because I'm not very strong.

I had a bit of trouble finding one of the 3 stores in the resort. The nearest was the one below our residence but I was told that I had chosen the store when booking via travelski... when in fact I didn't select anything. In short, a very bad customer experience.

Friendly staff. However, we had to wait 1h to pick up our skis while there were maybe 4-5 groups in front of us. Also feels a bit like a scam when you have to pay your ëassurance vol' at the counter again while we already paid online.

staff shortages, dissatisfied customers

Too much waiting and poor organization for retrieval of "reserved" equipment

find the right tone to wish everyone a "happy new year 2022". With humor, with seriousness and sobriety... It all depends on the recipient. For you

find the right tone to wish everyone a "happy new year 2022". With humor, with seriousness and sobriety... It all depends on the recipient. For you You

I don't know bof bof and rebog

I dont found that i come to search

Waiting far too long.

Much too expensive

A very warm welcome

Very pleasant welcome

Very good welcome and good material

Super good but customer service is a bit too dry

A very warm welcome

cool sellers and great skiing

Well not fast enough

First pair of poor quality skis. I had to exchange them after 2 hours and was told that it was impossible for me to have rented these skis. I did not appreciate this remark.

Poor value for money Material not up to my performance