The online store excels in providing a welcoming and friendly atmosphere, with many customers highlighting the attentive and smiling staff who make the rental experience enjoyable. The efficiency of service is frequently noted, with quick and effective assistance during both the renting process and when handling any requests, such as refunds. Customers appreciate the well-prepared and reliable equipment, which meets their expectations for quality and functionality.
Not withstanding the language difference, the website remains a little "Clunky" and counter intuitive. Also, if I have booked my ski hire, why am I still getting emails about special offers?
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Marcus R.
Rating: 4 out of 5
following a purchase from 12/11/2025
Easy to use, friendly service in store, all spoke good English.
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Jason T.
Rating: 4 out of 5
following a purchase from 14/03/2025
The most convenient location possible for the Pleny lift. Staff were mostly helpful, but initially refused to help me unless I could provide their booking email, despite me showing them their receipt and my booking being in their system, which just caused undue frustration and delay to me and others. Changing skis during our stay was easy and the gear was in ok condition. Price was discounted through our accomodation and very competitive.
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Sophie L.
Rating: 3 out of 5
following a purchase from 19/03/2025
Not bad at all.
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Response from Precision Ski Rent
Hello Sophie,
Thank you for taking the time to share your feedback on our site "Precision Ski Rent". We are delighted that you found our service "not bad at all" and we hope to improve your experience to achieve a higher rating in the future. Please feel free to share your suggestions with us!
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christelle R.
Rating: 4 out of 5
following a purchase from 02/03/2025
Easy booking
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Response from Precision Ski Rent
Hello Christelle,
Thank you very much for taking the time to share your thoughts about your experience with Precision Ski Rent. We're delighted to hear that booking was easy for you. Your satisfaction is our priority, and we look forward to seeing you soon on your next adventure on the slopes. Please let us know if you have any suggestions on how we can improve our services even further.
Best regards,
The Precision Ski Rent team.
C
Christophe D.
Rating: 3 out of 5
following a purchase from 01/03/2025
Problem on the payment I had to redo everything...
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Response from Precision Ski Rent
Hello Christophe,
Thank you for taking the time to share your review. We're sorry to hear that you've experienced difficulties with your payment. Please be assured that we take this feedback very seriously and will investigate this issue in order to improve our service. Please do not hesitate to contact us directly if you require any further help or assistance.
Best regards,
The Precision Ski Rent team
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Aurelie L.
Rating: 4 out of 5
following a purchase from 28/01/2025
Ras
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Response from Precision Ski Rent
Hello Aurelie,
We would like to thank you for your review and are delighted to see that our service met your expectations. Please let us know if you have any suggestions on how we can improve your experience and earn you that fifth star. We look forward to welcoming you back to our "Precision Ski Rent" website.
J
Jean-François C.
Rating: 4 out of 5
following a purchase from 11/02/2025
Super, very easy quote for bookings I recommend it to all and on everything there is a good choice of materials and prices are well in line with the quality of materials.
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Response from Precision Ski Rent
Dear Jean-François,
Thank you very much for your positive review and recommendation! We're delighted that you found our site easy to use and that our selection of equipment satisfied you. Your feedback encourages us to continue offering quality services.
Best regards,
The Precision Ski Rent team
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Emmanuelle H.
Rating: 3 out of 5
following a purchase from 06/02/2025
Hello, I appreciate the service, i.e. being able to rent equipment online for the whole family. However, the online booking site is not ergonomic at all, and I'm not talking about the mobile version, which is unusable. What's more, every time you book (3 times a year, after all), you have to re-enter all the information on the family members registered in your account. It's long and tedious. You have to save at each stage to avoid losing what you've entered. Finally, online prices vary from period to period. Discounts are nice, but not linear. As for on-site collection, despite the best efforts of the always charming on-site staff, the store doesn't always have the items (categories, sizes, etc.) reserved online. So overall satisfied that the service exists as it saves us time, but could be greatly improved in the many years we've been using it. Thanks for reading.
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Response from Precision Ski Rent
Hello Emmanuelle,
Thank you for taking the time to share your review. We are delighted that you appreciate our online rental service and the availability of our in-store staff. We take your feedback on the ergonomics of the site and the management of reservations very seriously. Your suggestions will be passed on to our technical team to improve the user experience. Regarding price variations and item availability, we will do our best to optimize these aspects. Your satisfaction is our priority, and we look forward to providing you with an even better experience when you book with us in the future.
Yours faithfully
The Precision Ski Rent team
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George T.
Rating: 3 out of 5
following a purchase from 17/01/2025
I received an unfriendly un professional greating in your shop (Ark 2000) . 18/1/2025. This may have been down to my Scottish accent? The young dark haired man asked are you here to book skies. I said no and produced paper work (in French) confirming my on line booking. He did not look at and just walked away carrying on his conversation with a colleague. I just stood there for what seemed for ever. He did come back and ask the same question . I tried to explain he just pointed me to another member of staff who measured my feet and got me skis sticks, boots and a helmet. I had been up since 05.00 hrs that morning and just wanted a smooth ski collection. I did not go back to the shop untill it was time to hand it all back. I am only giving you 3 stars because I had very short skis I am 5'10 tall.
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Stephane C.
Rating: 4 out of 5
following a purchase from 12/01/2025
Very good telephone contact
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Response from Precision Ski Rent
Hello Stéphane,
We thank you for your positive feedback and are delighted to hear that you enjoyed our telephone contact. We strive to maintain a high level of service and your satisfaction is our priority. Don't hesitate to come back to us for your next rentals!
Best regards,
The Precision Ski Rent team
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FED
Rating: 4 out of 5
following a purchase from 28/04/2024
Good reception, trouble-free rental and return
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Christophe
Rating: 4 out of 5
following a purchase from 15/04/2024
Always good advice and competitive rates Why go anywhere else? Precisionn is the place to rent your equipment.
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Kiki52
Rating: 4 out of 5
following a purchase from 10/04/2024
Perfect and just what I needed
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Claudia
Rating: 4 out of 5
following a purchase from 27/03/2024
Friendly team, explanations about the skis rented.
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Magali
Rating: 4 out of 5
following a purchase from 23/03/2024
Very well received, super ?????? perfect at the top, it's nice in the store ???? !!!!! The hike, just great ????
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Koala B.
Rating: 4 out of 5
following a purchase from 17/03/2024
Friendly and helpful team, no matter how much you buy.
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nat
Rating: 4 out of 5
following a purchase from 17/03/2024
Reservations on the internet with little waiting time
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Vanessa
Rating: 4 out of 5
following a purchase from 15/03/2024
Good experience for a week's skiing in Valmeinier!
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MomoleS
Rating: 4 out of 5
following a purchase from 14/03/2024
Defective basic ski then perfect change
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Bibiche
Rating: 4 out of 5
following a purchase from 10/03/2024
Good welcome, professionals ready to answer questions. I recommend this place.
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Val
Rating: 4 out of 5
following a purchase from 05/03/2024
Nice welcome and good service
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Sev
Rating: 4 out of 5
following a purchase from 05/03/2024
Précision ski val claret is well located in the resort.store with friendly staff, good advice. one more salesperson is needed when it gets a little crowded. lots of choice of brands and ski clothing.
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Luccio38
Rating: 4 out of 5
following a purchase from 03/03/2024
Very good advice, good choice of equipment
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Céline C.
Rating: 4 out of 5
following a purchase from 02/03/2024
Very friendly staff. Not too much waiting. Top skis
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Sandie S.
Rating: 4 out of 5
following a purchase from 01/03/2024
Overall, a pleasant store in terms of customer service. On the other hand, the equipment rented was a little below the expected quality in terms of wear.
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Octave
Rating: 4 out of 5
following a purchase from 01/03/2024
I had a great week on the resort, with a quality snowboard and boots that could even be changed at my request, free of charge. I even got a big discount on the snowboard rental.
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Alamalhoda
Rating: 4 out of 5
following a purchase from 28/02/2024
Good advice. Very quick return.
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Lausbn
Rating: 4 out of 5
following a purchase from 25/02/2024
Very good advice for buying ski boots!
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JCR
Rating: 4 out of 5
following a purchase from 24/02/2024
Good customer service, pleasant and good advice.
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Naomi G.
Rating: 4 out of 5
following a purchase from 24/02/2024
Everything allright, just a bit off a wait.
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Laudas
Rating: 4 out of 5
following a purchase from 23/02/2024
This store is fabulous!!!!!!!
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Marie
Rating: 4 out of 5
following a purchase from 23/02/2024
Thank you for an amazing week. Very good service
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AnnetteC
Rating: 4 out of 5
following a purchase from 21/02/2024
Very good welcome, happy with the equipment. With the exception of boots that were difficult for my 10 year old son to put on, and we had to come back and change my other son's skis, as he was taking his shoes off - the exchange was made quickly for better equipment.
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David
Rating: 4 out of 5
following a purchase from 20/02/2024
Friendly service and quality equipment
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Julien
Rating: 4 out of 5
following a purchase from 19/02/2024
Well-stocked shelves but lacks a children's section
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bdefranssu
Rating: 4 out of 5
following a purchase from 19/02/2024
Great experience, which we've been repeating for 10 years!
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Philippe
Rating: 4 out of 5
following a purchase from 19/02/2024
Great material and flexible staff.
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Capgris
Rating: 3 out of 5
following a purchase from 17/02/2024
Competitive rate for the resort but impersonal welcome
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