Reviews Precision Ski Rent

One of the two helmets was not clean, and would loosen with each descent. I didn't use it all week. Overall, the quality of the helmets is mediocre. The equipment is very worn if not outdated. Finally, I have the impression that the range of skis chosen has no impact on the equipment that was given to us. The 2 pairs of shoes were very uncomfortable, undoubtedly outdated as well. In short, I would have preferred to pay more and have decent equipment.

End of season gear

Skis were ok overall but the boots were not in good form - no availability of 100+ flex and the ones available were very old…

Nothing suitable was in stock. Lazy employees.

Service good with one exception who made it awkward to change the children’s skis even though we paid for that flexibility My premium level ski were not of the high standards I have rented elsewhere

Equipment was very old. Had to change one set of skis. Another set had issues with bindings. Boots also very old and uncomfortable - had to spend some time sorting out boots that fitted. We collected on Sunday morning and so perhaps they had run out of decent kit. When we returned we saw that they had given newer kit to other people. Staff were helpful

We didn’t receive a pleasant experience while picking up our ski hire equipment. Impatient and rude staff. They were dismissive of us when we told them the boots didn’t fit. Condition of equipment was poor.

Long wait (45) to retrieve the equipment because there was a group and the material (snowblade) that was reserved had been rented to other people in the morning according to the seller. Nice and efficient team, but there was a severe lack of additional staff for this morning rush.

Numerous issues from the shop at Les Arcs Hotel Edenarc location. Their website has no function to book shorter than 7 days so reserving for your specific dates is complex. Kit was not prepared correctly to use so snowboard binding came loose on a red run. Wear on the straps meant you couldn't ratchet tight enough with their premium snowboard package. Generally frustrating experience. Shop was understaffed so long queues. Overcharged for a short term rental and shop is understaffed.

Equipment in poor condition, very worn

The skis were in very poor condition

Staff, kind and friendly, however, forced to go back to the store three times in the same day... The first time they forgot the poles, the second time, the ski adjustment was completely random and we were unexpectedly fitted with boots. Moreover, we had chosen a sensation pack and ended up with entry-level skis.

The staff were great but the quality of equipment was not the best. Paid for the better snowboard and got basic one had to ask for new helmet as the one I had was old and uncomfortable.

Mixed experience. The skis were of good quality, but the advice on the shoes was very insufficient. I had to change them after a day due to large blisters, and I was given a similar pair without any questions or attempts to understand the problem. I was in pain again very quickly. It's unfortunate, as poor equipment can really ruin a ski trip. Given the price, the service is not up to par.

The skis were in very bad condition, with numerous holes on the sides and even a missing metal part on the top of one of them. When we reported it, the first seller replied that it was normal because we hadn't taken a pack expensive enough, which, according to him, justified having poor quality skis... Fortunately, another seller, much kinder, took the time to explain to us why the equipment was in this state. However, no solution was proposed to replace it. Moreover, the shoes were also very damaged: both straps were half torn, making them difficult to close, and the tongues at the front and back of the shoes, which normally allow you to put them on and hold them, were missing.

Perfect

The reviews made me cancel my reservation

Very good team on site unfortunately for them the choice of equipment is limited and especially very worn out

Web page constantly changes the date to 7 date. Make making a booking very difficult. Try it yourself

Good team but disappointed with the equipment, I rented from you because I wanted to try new material for purchase but very very limited choice available. (shoes with Boa in particular as presented on your site)

I had reserved snow boots online, when I arrived at the store they didn't have the size in the reserved model category. We had to make do with what they had that was acceptable but the boots were outdated and every evening we had to take off the liners to let them dry because by the end of the day they were soaked.

The equipment is in poor condition. There were 4 of us and we came to the store 6 times to change the equipment. In particular, the shoe that no longer clicked into the ski on the slope...

The staff was really too laid-back. Not friendly. Except for 1 person, maybe the manager?

For the premium price for premium skis the supplied skis and poles were disappointing.

Very aging equipment.

Mediocre quality of the ski and in poor condition.

No choice available in the all-mountain category. At the price we pay, we can expect to have a bit of choice. The skis were damaged even though I paid for the best quality. Other than that, very friendly staff!

Waiting time too long to pick up the equipment. Poor organization

Reserved two snowboards and two pair of deluxe boots. Super happy with the boards and the one pair of boots. There was no second pair available for my wife who instead got a rundown pair of basic boots. She was fine with it and the materials were adequate, but I felt quite disappointed having especially made reservations for the premium ones. Besides no apologies or refund was offered. I guess the season is not on the side of the client.

2nd year renting from Precision Ski, we tried a second time. Same observation: Worn children's equipment, out of age. No better for adult equipment. We made sure not to choose the lowest price level. What should it be!

Some skiers found that the skies were not wax sufficiently and need to have them waxed by their ski instructor. Others found the one ski was more difficult to clip in, take a few go in this ski to clip in the boot.

I rented snow for 2 consecutive years in this shop, last year I rented an intermediate pack and this year a performance pack and yet I got the same board as last year and lower quality bindings, I would like to know what is the point of paying more to have the same equipment?

I paid for Premium skis/boots and I got economy skis/boots. It is half term. But I should not be paying Premium price for old low end equipment.

Very average ski, I expected much better when taking a sensation pack, they are in a deplorable state.

Not bad at all.

1h30 despite booking, even though we saw that the sales staff were doing their utmost.

Problem on the payment I had to redo everything...

Hello, I appreciate the service, i.e. being able to rent equipment online for the whole family. However, the online booking site is not ergonomic at all, and I'm not talking about the mobile version, which is unusable. What's more, every time you book (3 times a year, after all), you have to re-enter all the information on the family members registered in your account. It's long and tedious. You have to save at each stage to avoid losing what you've entered. Finally, online prices vary from period to period. Discounts are nice, but not linear. As for on-site collection, despite the best efforts of the always charming on-site staff, the store doesn't always have the items (categories, sizes, etc.) reserved online. So overall satisfied that the service exists as it saves us time, but could be greatly improved in the many years we've been using it. Thanks for reading.

Aesthetic quality of skis very average for a prestige category

I received an unfriendly un professional greating in your shop (Ark 2000) . 18/1/2025. This may have been down to my Scottish accent? The young dark haired man asked are you here to book skies. I said no and produced paper work (in French) confirming my on line booking. He did not look at and just walked away carrying on his conversation with a colleague. I just stood there for what seemed for ever. He did come back and ask the same question . I tried to explain he just pointed me to another member of staff who measured my feet and got me skis sticks, boots and a helmet. I had been up since 05.00 hrs that morning and just wanted a smooth ski collection. I did not go back to the shop untill it was time to hand it all back. I am only giving you 3 stars because I had very short skis I am 5'10 tall.