★★★★★
based on 7031 reviews published
Latest neutral customer reviews
Not bad at all.
Thank you for taking the time to share your feedback on our site "Precision Ski Rent". We are delighted that you found our service "not bad at all" and we hope to improve your experience to achieve a higher rating in the future. Please feel free to share your suggestions with us!
1h30 despite booking, even though we saw that the sales staff were doing their utmost.
Thank you for taking the time to share your review. We are sorry to hear that your wait was longer than expected, despite your reservation. We assure you that we are doing everything we can to improve our service. Your feedback is valuable to us, and we hope to welcome you back soon for a more satisfying experience.
Yours sincerely
The Precision Ski Rent team
Problem on the payment I had to redo everything...
Thank you for taking the time to share your review. We're sorry to hear that you've experienced difficulties with your payment. Please be assured that we take this feedback very seriously and will investigate this issue in order to improve our service. Please do not hesitate to contact us directly if you require any further help or assistance.
Best regards,
The Precision Ski Rent team
Hello, I appreciate the service, i.e. being able to rent equipment online for the whole family. However, the online booking site is not ergonomic at all, and I'm not talking about the mobile version, which is unusable. What's more, every time you book (3 times a year, after all), you have to re-enter all the information on the family members registered in your account. It's long and tedious. You have to save at each stage to avoid losing what you've entered. Finally, online prices vary from period to period. Discounts are nice, but not linear. As for on-site collection, despite the best efforts of the always charming on-site staff, the store doesn't always have the items (categories, sizes, etc.) reserved online. So overall satisfied that the service exists as it saves us time, but could be greatly improved in the many years we've been using it. Thanks for reading.
Thank you for taking the time to share your review. We are delighted that you appreciate our online rental service and the availability of our in-store staff. We take your feedback on the ergonomics of the site and the management of reservations very seriously. Your suggestions will be passed on to our technical team to improve the user experience. Regarding price variations and item availability, we will do our best to optimize these aspects. Your satisfaction is our priority, and we look forward to providing you with an even better experience when you book with us in the future.
Yours faithfully
The Precision Ski Rent team
Aesthetic quality of skis very average for a prestige category
Thank you for your feedback. We are sorry that the aesthetic quality of the skis did not meet your expectations. Your satisfaction is our priority and we take note of your comments to improve our offer. Please do not hesitate to contact us if you have any further comments.
Best regards,
The Precision Ski Rent team.
I received an unfriendly un professional greating in your shop (Ark 2000) . 18/1/2025. This may have been down to my Scottish accent? The young dark haired man asked are you here to book skies. I said no and produced paper work (in French) confirming my on line booking. He did not look at and just walked away carrying on his conversation with a colleague. I just stood there for what seemed for ever. He did come back and ask the same question . I tried to explain he just pointed me to another member of staff who measured my feet and got me skis sticks, boots and a helmet. I had been up since 05.00 hrs that morning and just wanted a smooth ski collection. I did not go back to the shop untill it was time to hand it all back. I am only giving you 3 stars because I had very short skis I am 5'10 tall.
Competitive rate for the resort but impersonal welcome
Outdated ski & snowboard equipement. Not every sizes available for the shoes.
Friendly staff, but the equipment is limited. I paid for prestige skis, got rinsed boots and even worse poles. Wouldn't recommend.
Good value for money but the skis lacked a bit of quarter.
The skis were ok, but old considering we paid for platinum. The fitter forgot to fit the second ski for each of my two children. Fortunately they were in ski lessons and so their instructor was able to do it. Children both had problems with boots fitting but were replaced with minimal fuss.
Arrived at 7.15pm, couldn't collect skis despite closing at 7.30pm A bit frustrating
Everything was almost perfect, except that we had to change our shoes on day 2 because the first ones we lent were obsolete...
Good skis, good time, good holiday.
Shoe odor Otherwise low
Lack of qualification and not fast (for people with ski rentals the young man has the sale of shoes and soles molded to the shape of the foot is very good.
Very pleasant staff despite average ski repair due to rocky terrain
equipment was very used and old staff was great
Good It was we had a great diner yesterday
Very nice team but very very long
Difficulties placing the order (confirmation not received by email, had to write to them). Once I got to the store, everything went very smoothly.
Very good rates Ideally located
Competitive rate, friendly team but equipment starting to fail.
Correct material with some defects.
Lack of equipment, friendly team but short of resources when equipment malfunctions. A pity
Faulty equipment, replaced by still-faulty salvage.
No choice of skis and boots, and skis from the rental range (Platinum) were not available. Friendly and professional staff.
Fixings a little broken but otherwise very good experiences!
Good skiing , nice but slow
Very good advice on ski rental
Very good advice on ski rental
Vive les vacances au ski aux Arcs
Overworked and unmotivated staff
Good service but ageing equipment
I hope to win the ski because I'm not very strong.
Helpful team, very good skis
Correct care, fair equipment,
There were problems getting the material back at the beginning of the week, not available etc. but otherwise the material was perfect and the return easy.
Directions poor. Went to wrong precision ski shop first .
Decent experience in the shop, could have been more tentative.