★★★★★
based on 7461 reviews published
Latest customer reviews
Used this shop previously and service was excellent. Friendly and helpful staff. Spoke English.
Mixed experience. The skis were of good quality, but the advice on the shoes was very insufficient. I had to change them after a day due to large blisters, and I was given a similar pair without any questions or attempts to understand the problem. I was in pain again very quickly. It's unfortunate, as poor equipment can really ruin a ski trip. Given the price, the service is not up to par.
Thank you for your feedback.
We are sorry to hear that your experience regarding the shoes was not satisfactory. Comfort is indeed an essential element to fully enjoy your stay.
When a problem is encountered, our teams are usually available to offer several models and find the most suitable pair. We regret that this was not the case during your visit and that the support was not up to your expectations.
We remind you that we remain available throughout your stay to adjust or replace the equipment at the first signs of discomfort.
Your feedback is valuable and helps us improve the quality of our service.
We hope to have the opportunity to offer you a better experience during your next stay.
Best regards,
The Precision Ski Rent team
Good booking experience. Simple site and easy to use. We simply regret not being able to see exactly the type of equipment we are renting.
As usual, simple and effective to rent your equipment
Very well
Top
Very good value for money
Excellent!
Sorry, but I was there at 8:30 AM on Friday, March 13 to pick up the package, and after 40 minutes of waiting, the shop was still closed, so I decided to rent from an open shop. I expect a refund of the money.
Thank you for your message and we are sorry for the inconvenience you experienced.
On that day, the shop opening was exceptionally delayed due to an unforeseen situation, which we sincerely apologize for.
As previously discussed with our customer service team, a compensation in the form of a one-day voucher has been offered.
We understand your disappointment and regret that this situation led you to rent elsewhere.
Kind regards,
Very good service.
Very professional sellers and attentive
Perfect
Great good equipment and attentive technicians
-
A person who is attentive and friendly, may they not change anything.
The skis were in very bad condition, with numerous holes on the sides and even a missing metal part on the top of one of them. When we reported it, the first seller replied that it was normal because we hadn't taken a pack expensive enough, which, according to him, justified having poor quality skis... Fortunately, another seller, much kinder, took the time to explain to us why the equipment was in this state. However, no solution was proposed to replace it. Moreover, the shoes were also very damaged: both straps were half torn, making them difficult to close, and the tongues at the front and back of the shoes, which normally allow you to put them on and hold them, were missing.
We are sincerely sorry to learn that your experience did not meet your expectations.
Regarding the equipment, our teams do their utmost to offer equipment suitable for each practice. This should in no way impact the quality of your experience.
We are also surprised by the problem encountered with the bindings and the shoes. Please know that we remain available throughout your stay to quickly exchange equipment in case of discomfort or technical issues.
We regret not being able to provide you with a satisfactory solution at the time and take your feedback into account to improve our service.
We hope to have the opportunity to offer you a better experience during your next stay.
Best regards,
The Precision Ski Rent team
Very good agency and always pleasant and attentive staff. We go back there every year.
Top Team, as always
Top
Very simple
Thank you for your feedback.
We are sorry to hear that your experience did not meet your expectations. Please feel free to tell us more about the areas for improvement, as this would help us understand better and progress.
We hope to have the opportunity to provide you with a better experience on your next visit.
Best regards,
The Precision Ski Rent team
Nothing to say, very competitive prices, good availability, efficient service
Type of skis in accordance with the rental. Interesting prices. Friendly staff. I recommend.
Perfect
Store location, ease of booking, prices, and staff welcome, everything was really perfect, I will choose Precision Ski again for my next bookings!
The website was great and very easy to use.
Quality equipment and top team!
Perfect
Perfect
Everything went very well, attentive interlocutor, meticulous and very good advice. I will come back without hesitation.
Excellent
Very good welcome, quick service following online reservation. Young and dynamic team. Good equipment
Very good
EXCELLENT WELCOME AND ADVICE
Used this shop for many years, great staff and good equipment
Top
Everything was fine.
Good material
Great service Thank you
Very good equipment and attentive staff. Thank you
The reviews made me cancel my reservation
We’re sorry to hear that the reviews led you to cancel your reservation. We understand that reviews play an important role in your decision-making process.
However, we would like to emphasize that we strive every day to provide our customers with the best possible service and high-quality equipment. Many of our customers are satisfied with their experience in our stores.
We hope to welcome you in the future and provide you with a positive experience.
Best regards,
The Precision Ski Team