★★★★★
based on 7780 reviews published
Latest customer reviews
Great value for money and very welcoming staff
Ok
Perfect, fast,
Impeccable
Spot on
Very professional and nice.
Incredibly helpful staff, great service
Easy to use site and interesting prices
Fast and the sellers are good advisors regarding shoes and helmets
A different treatment in-store and after-sales service. Teams that do not respond to me while the in-store teams did everything to help me. I find this unacceptable. Refund me!
We are sorry to read your feelings regarding your experience.
Following your request, we confirm that the refund has indeed been processed.
However, we regret the lack of communication that you may have perceived from the after-sales service, and we take your feedback into account to improve this point.
We remain at your disposal if needed.
Best regards.
Top welcome, quality equipment (prestige skis). Very satisfied!
Great store. I highly recommend it.
Fast and efficient and competitive prices
Perfect
Very good welcome
It's magnificent
I contacted the store by phone before booking my skis. The welcome was friendly. Thank you very much.
Well-made site It's nice to be able to make a reservation before arriving at the station. I will see the welcome and the quality of the equipment on site
Very good welcome and especially quality equipment and well prepared, thank you again to the team!
Awesome!
Very competitive price, good location in the center of Meribel
Fast
The store team was great with our 2 boys and us 2! Super nice, the smile, good advice... I recommend it with my eyes closed!
Very nice and professional, and accommodating for us to avoid going up to Alparena, they picked us up at the center of Eucherts!
Ski ok after change after 1 day because too flexible
Top
Very good advice in choosing our helmets Very good welcome when taking our equipment rental A lot of patience and very polite person This is the 3rd year and we highly recommend Thank you
Very practical
Very happy with the service provided
Great people good kit, decent value
Very good.
Equipment ok, attentive staff.
Very efficiently done
Excellent service! Thank you very much.
Skis were ok overall but the boots were not in good form - no availability of 100+ flex and the ones available were very old…
Super friendly. Top material and service. Thank you and see you next year!
Super
The assistant forced me to take the insurance for the skis when I didn’t want or need to. This cost me £48.99. He also rushed me to pay and I used the wrong card which then cost me an exchange rate fee. Lastly the pair of boots provided for Sophie to wear were unsanitary. I didn't wish to come back due to the negative experience I’d had with the insurance. If the insurance is so important, why is it ‘optional’ and why was I not allowed to say no? 07766418595
Thank you for your feedback.
We are sorry to read about your experience.
Regarding the insurance, it is indeed systematically offered to our customers, but it always remains optional. We would never intentionally force a customer to take it, and we regret if this was not clearly understood during your visit.
Concerning the payment, we understand the inconvenience caused and are sorry if you felt rushed at that moment.
As for the boots, all our equipment is regularly checked and maintained to ensure proper hygiene and comfort. However, if something does not feel right, our team is always available to replace the equipment immediately. We regret that this was not brought to our attention during your visit, as we would have gladly provided a more suitable pair.
Finally, we also regret that these points were not mentioned when you returned the equipment, as we would have been happy to find a solution or make a commercial gesture.
We remain available if you would like to discuss this further.
Kind regards.
Top
Effective in store and good material