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★★★★★
based on 7780 reviews published
Latest customer reviews
Tip top
Nothing suitable was in stock. Lazy employees.
Thank you for taking the time to share your experience. We are sorry to hear that you did not find what you were looking for and that our service did not meet your expectations. Your feedback is valuable and will help us improve our offerings and our welcome. We hope to have the opportunity to serve you better during your next visit.
Sincerely,
The Precision Ski Rent team
Friendly staff and very helpful.
Very good shopping experience. The site is easy to use and very clear.
Excellent equipment, efficient service
Good prices compared to other rental shops
Great service with decent equipment, highly recommend
Excellent service. Good price
The most uncomfortable ski boots and a reluctance from staff to help refit a different pair. Went to another shop on the end and paid for another pair. Both me and my son. My husband’s snowboarding boots were not at all waterproof. I was told that the skis I was given by them werw childrens. Helmets not in a great condition. Felt like staff were laughing at me when I asked to try different ones. The shop was a mess. Boxes everywhere. Not a great experience when you arrive excited to start your holiday.
Thank you for sharing your feedback. We're truly sorry to hear about your experience and appreciate you bringing these issues to our attention. We strive to provide a welcoming environment and quality equipment, and it's clear we fell short in your case. Your comments will be addressed with our team to ensure improvements are made. We hope to have the opportunity to provide you and your family with a better experience in the future.
Best regards,
The Precision Ski Rent Team
Superb, friendly service
Great location and service
Excellent store, the staff is really nice, so rare..
Everything is fine!
Amazing service thank you
Amazing thank you
Fantastic service and attention again from all the staff at Precision Ski in Morzine, would highly recommend. Check out the website for discounts too!
A pleasant and competent staff. A welcoming shop and good quality equipment. A good experience for these few days of skiing.
Good material and in good condition, even at the end of the season, which is not the case with others. Availability of staff.
Great value for money. The team were fantastic and the whole process was quick and easy, from booking to collecting and returning the equipment.
Reservation and pickup done without any problem
Our experience during the pickup and return of the ski equipment was disappointing and did not meet the standards we had experienced in previous years in France, including during previous rentals with Precision Ski. We arrived at the store an hour before closing on Saturday, April 28, but the staff refused to serve us, stating that they were too busy to accommodate us in the next hour and asking us to come back the next morning. Upon our return at 8:30 AM, we had to wait in line for about an hour before being served. Many other customers around us were visibly frustrated, creating a tense and negative atmosphere from the start of our vacation, especially for our children. These delays were all the more frustrating because, over four years of ski rentals, we had never experienced such long waits. Additionally, the quality of the equipment was below our expectations, especially considering that we had paid extra for
Thank you for your detailed feedback.
We are sorry to hear that your experience did not meet your expectations.
Due to an exceptional level of attendance that weekend, our team had to temporarily stop accepting new clients at the end of the day in order to properly serve those already present. We understand that having to return the next morning may have been frustrating, but this decision was made to ensure the safety and quality of service.
Regarding the waiting time, we acknowledge that the store was particularly busy, which unfortunately led to longer delays than usual. This does not correspond to the level of service we wish to provide.
Regarding the equipment, it is regularly maintained and checked. In case of any issues during the rental period, our team remains available to make necessary adjustments or replacements.
Finally, for equipment changes (such as switching from skis to snowboards), certain conditions may apply depending on the chosen packages.
We regret that your experience was impacted by these circumstances and thank you for your feedback, which allows us to improve our service.
Best regards.
Thank you,
Excellent and friendly service, in a great location for the slopes.
Service good with one exception who made it awkward to change the children’s skis even though we paid for that flexibility My premium level ski were not of the high standards I have rented elsewhere
Thank you for taking the time to share your feedback. We are glad that our service was appreciated, but we are sorry to hear that your experience with changing skis did not meet your expectations. Your feedback is valuable and will help us improve this process. Regarding the quality of the skis, we strive to offer the best equipment possible, and we will closely examine your feedback. We hope to see you again soon to provide you with an experience that meets your expectations.
Best regards,
The Precision Ski Rent Team
Always excellent - friendly and professional staff
Top
A big thank you to the whole store team! A ski weekend with efficient and cheerful rental staff.
The online ordering experience on the website was excellent and intuitive, and the in-store service, provided by an incredibly warm and helpful salesperson, greatly simplified the ski rental for the whole family. The skis and boots were of excellent quality and in perfect condition. I will gladly use their services again.
The web experience is super smooth. The prices are tight and it's great when you have a large family. The welcome on site is very professional and at the same time very nice.
Amazing, easy to use website, staff were fantastic. They were great with the kids. Equipment was spot on.
Two pairs of shoes rented online in the expert category and therefore the price that goes with it. In the store, I was told that there are no categories for shoes. Yet I paid more and received nothing in return. No proposal or refund. I often came to pick up my reservations at this store, but that will no longer be the case. If there is an error on the website at the beginning of the season, why not, but not in April.
Thank you for your feedback.
Regarding the shoes, there is no strictly equivalent range to the Comfort, Precision, or Prestige categories as is the case for skis. The difference mainly lies in the model, support, and feel, which can make the distinction less obvious.
Our priority remains to best meet our customers' expectations. In your case, and depending on our stock, we offered you two pairs of new shoes from this season: a Nordica HF and an Atomic Hawx, known for their comfort and performance.
We remain available in-store to adjust the equipment if necessary to ensure you have the best possible experience.
Best regards.
Practical and efficient
Good material, very nice staff, helpful and welcoming, I recommend.
Very good
Very good welcome and quick service. We went back to get equipment for my wife and everything went perfectly again. Thanks to the whole team.
Quality material, attentive staff, professional and accommodating, I recommend
Excellent service from Hugo and Alexander, perfect ski rental, highly recommend
Quality of equipment was poor. We paid for advanced equipment and received low quality skis that were dented and in poor condition. Boots were old.
Thank you for taking the time to share your feedback. We are sorry to hear that the equipment you received did not meet your expectations. The quality of our equipment is a priority for us and we take your comments very seriously. We will investigate this situation to improve our service. We hope to have the opportunity to satisfy you during your next visit.
Best regards,
The Precision Ski Rent Team
Amazing assistance - friendly and professional!
The staff is quick and friendly, I recommend