The online store excels in delivering products that closely match their descriptions, with many customers noting that items received are exactly as expected. Fast delivery is consistently highlighted, with numerous reviews mentioning orders arriving sooner than anticipated, often within 24 to 48 hours, which adds to the overall positive shopping experience. Customers also appreciate the responsive and helpful customer service, which enhances their confidence in the store's reliability.
The first down jacket had to be sent back because it was too small (awaiting reimbursement) The second is the right size For the 2 deliveries, the Chronopost delivery time was 48 H and not 24 H as advertised.
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Response from Precision Ski
Hello Bernadette, Thank you for your feedback. Customer service has proceeded with the refund of your order. See you soon, The Precision Ski team
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 21/02/2022
Ski bag designed for 1 pair of skis and can be used for q one ski
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Response from Precision Ski
Hello Didier, You have placed an order for the SKICASE ECO XC JUNIOR which is suitable for children's Nordic skis up to 170 cm. If you wish to make a return, please contact customer service or generate a return label via our online procedure. See you soon, The Precision Ski Team
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/02/2022
very fast, secure delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/02/2022
very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/02/2022
the article corresponds to my expectations, the size chosen also corresponds, service and delivery fast and without problem.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/02/2022
Very good and fast delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/02/2022
good product quality, but often a lack of detail in technical descriptions and photos.
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Response from Precision Ski
Hello Fabien, Thank you for your feedback. We do our best to include as many of the technical specifications provided by the brands as possible. We'll pass on the information to the relevant department. See you soon, The Precision Ski team.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/02/2022
Good, efficient, serious.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/02/2022
Delivery on time, perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/02/2022
fast, careful delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/02/2022
User-friendly site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/01/2022
Fast delivery and just what I expected.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/02/2022
Very fast shipping, quality product that I couldn't find anywhere else.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/02/2022
Very reactive; product was not suitable but related to morphology and not to the very qualitative article; impeccable return and fast refund; very good site.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/01/2022
Impeccable service, fast delivery, there was a problem with the model on delivery but the after-sales service was exemplary in managing the incident and sending me back the right model.
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Response from Precision Ski
Hello Simon, Thank you for your review. We hope you were completely satisfied with your order and hope to see you soon on our site! The Precision Ski team
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/02/2022
Nickel from order to product discovery on delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/02/2022
perfect order tracking: a dozen or so emails up to receipt of the parcel, with a final one just after pick-up
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 14/02/2022
Fast delivery, perhaps too fast given that the product was defective on arrival. It would be good to check before packing and sending the packages that there are no nicks in the fabric...
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Response from Precision Ski
Hello Valérie, Thank you for your feedback. We are very sorry about this incident. We make every effort to pack our products as securely as possible before entrusting them to the carrier. We will pass on the information to the logistics department to optimize our packaging. See you soon, The Precision Ski team.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/01/2022
compliant product and fast delivery! perfect.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/02/2022
Good service and promptness
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Verified Buyer
Rating: 5 out of 5
following a purchase from 01/02/2022
Good fast delivery of my awesome Casco air wolf helmet. Nicely packed. Will buy again.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 12/02/2022
the delivery was super fast. as i bought in italy on saturday, on wednesday i already had the parcel. The part I don't like very much is the choice of size. after entering all my son's measurements, they recommended a size S. I bought an L because a friend of mine bought it for her daughter and she told me it fit well. well, the L is right, if I had trusted the site, I would have had problems. Also, I noticed an imperfection in one seam, having paid over 400 for it, I expected it to be perfect. For the rest, communication and shipping remains a very serious company, (I recommend it) I hope that my comment can help to improve this imperfection in the service.
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Response from Precision Ski
Hello Frederica, Thank you for your feedback. You can contact our customer service for the sewing problem in order to open an after-sales procedure with the brand. Regarding sizing, we offer a sizing guide that is provided directly by the brand, so we will pass on the information. See you soon, The Precision Ski team
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/02/2022
The product conforms to its description and delivery times are respected (my parcel arrived a day early). Tracking is simple and customer-oriented. Just perfect!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/01/2022
Excellent site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/02/2022
I received my purchase faster than expected, which was a pleasant surprise. On the other hand, the packaging could be a little more robust. And I would have liked to see a bigger discount for a discontinued product.
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Response from Precision Ski
Hello Joy, Thank you for your feedback. We make every effort to carefully pack our products with sturdy, eco-friendly and durable materials before entrusting them to the carrier. Packages may be damaged in transit, but we make a point of protecting our products before shipping. See you soon, The Precision Ski team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/02/2022
Payment failed on the first two attempts, with no error message. The description of the coli given did not correspond to reality. But received ahead of schedule and product in good condition.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/02/2022
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/02/2022
Very efficient website and delivery tracking at all times
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/01/2022
Shipped quickly after ordering. Only downside, Mondial Relais was not aware that the chosen relay point was closed... Change of relay point efficient and delivered to the new relay point quickly after the change.
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Response from Precision Ski
Hello Dominique, Thank you for your feedback. We hope you were completely satisfied with your order, despite the change of relay point. See you soon, The Precision Ski team
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Verified Buyer
Rating: 5 out of 5
following a purchase from 29/01/2022
TOP!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/01/2022
Fast and nice gift wrapping!!!!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/02/2022
The delivery of my order was very fast with good packaging.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/02/2022
Extremely fast shipping and product as described (including holster - not clear on other sites)! Perfect!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/02/2022
Very good, compliant service and deadline met. I recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/02/2022
Top, fast, well packaged I am delighted!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/02/2022
Perfect, fast service and quality product
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/02/2022
Very good experience
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/12/2021
Top products and customer service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/01/2022
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/01/2022
Package sent very quickly. It is perfect.
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