The online store excels in delivering products that closely match their descriptions, with many customers noting that items received are exactly as expected. Fast delivery is consistently highlighted, with numerous reviews mentioning orders arriving sooner than anticipated, often within 24 to 48 hours, which adds to the overall positive shopping experience. Customers also appreciate the responsive and helpful customer service, which enhances their confidence in the store's reliability.
Hello, Thank you for your purchase. Do not hesitate to come back to us for a next order :) See you soon, The Precisionski team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/10/2018
Received on time, nothing to report
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/12/2018
impeccable
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Response from Precision Ski
Hello, Thank you for your purchase and your review :) Do not hesitate to come back to us for a next order. See you soon, The Precisionski team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/12/2018
Good site, lots of choice, but not a lot of XXL.
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Response from Precision Ski
Hello, Thank you for taking the time to give us your opinion :) We're delighted to have been able to satisfy you. See you soon, The Precisionski team
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 01/12/2018
I do not recommend this site! Error at the. Order I am announced a refund that was never made. Very disappointed
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Response from Precision Ski
Hello, Your message is very strange, you ordered from us on Saturday 01/12/2018, your package was collected from a relay point on 07/12. Here is your tracking: http://www.dpd.fr/trace/250274801022670 You picked up the package with proof of signature and delivery here: SUPER U - P54653 LES AUBEPINS 18410 ARGENT SUR SAULDRE We then generated a return slip following the color error, pink and black instead of pink and white. To date, the tracking of the return parcel has never been sent back by you: https://www.laposte.fr/particulier/outils/suivre-vos-envois?code=8R30563872226 We have sent you two automatic reminder emails to send the product back to us. We have no problem refunding you, but the product must be returned with the free voucher, which has not been done!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/11/2018
A reliable site, fast arrival and good discounts.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/11/2018
good site product delivered quickly and as I expected
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Response from Precision Ski
Hello, Thank you for your feedback :) Do not hesitate to come back to us for a next order. See you soon, The Precisionski team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/12/2018
Payment by credit card is sometimes capricious. Otherwise nothing to complain about.
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Response from Precision Ski
Hello, Thank you for your feedback :) We have taken note of your comment and will pass on the information. See you soon, The Precisionski team
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 16/11/2018
Unreliable site. Would not recommend. Did not get what I expected.
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Response from Precision Ski
Hello, Could you please tell us what went wrong with your order. I have just looked, we have no complaint, your package was available in the relay you had chosen in 48 hours, tracked here: http://www.dpd.fr/trace/250274801021889 The package remained 8 days before you came to pick it up. Behind no request for return, we do not understand what happened in view of your comment. Thank you very much.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/12/2018
quick and easy to use
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Response from Precision Ski
Hello, Thank you for your feedback. Do not hesitate to come back to us for a next order :) See you soon, The Precisionski team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/12/2018
Very happy overall, but the shipping costs are a bit high I think and the minimum purchase to reach free shipping is quite high.
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Response from Precision Ski
Thank you for your feedback. We have taken note of your opinion concerning the express delivery charge for delivery within 24 hours to your home before 1 p.m. However, you had the option of choosing another delivery method. See you soon, The Precisionski team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/12/2018
Not bad, can be much improved
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Response from Precision Ski
Hello, thank you for your feedback. What problem did you encounter? See you soon, The Precisionski team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/11/2018
Good product selection. Fast shipping, reliable packaging
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Response from Precision Ski
Hello, Thank you for choosing precisionski.fr for your purchase :) We are delighted to have been able to satisfy you. See you soon, The Precisionski team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/12/2018
Good for detailed product descriptions and responsive customer service. Chronopost delivery not up to scratch
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Response from Precision Ski
Hello, Thank you for your review, we take note of your bad experience concerning the delivery. See you soon, The Precisionski team
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 06/12/2018
Very unhappy, the gloves are not even packed!!!!
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Response from Precision Ski
Hello, We don't really understand your message. The product was packaged either in a cardboard box or in a shipping envelope. Products are not always wrapped in plastic, we have 110 stores, and like any product in a store, there is no packaging on it. Moreover, the brand in question does not wrap its products. If you would like a return, please do not hesitate to contact us again. Thank you very much.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/12/2018
no surprise, good surprise.
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Response from Precision Ski
Hello, Thank you for your feedback :) Do not hesitate to come back to us for a next order. See you soon, The Precisionski team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/11/2018
fast delivery and quality product
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Response from Precision Ski
Hello, Thank you for your feedback ;) We are delighted to have been able to satisfy you. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/12/2018
Very good site for all ski purchases, very wide choice. Well done, but it's a shame about the 10 delivery charge, which I find exaggerated!
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Response from Precision Ski
Hello, Thank you for sharing your experience :) We take note of your opinion regarding delivery costs in Luxembourg. See you soon, The Precisionski team
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 02/12/2018
I ordered a cap, usually I buy on ebay, I have always received my caps in a rigid packaging (cardboard) and I have never had any problems. in this case I received the cap "loose" in a bag chronopost without any protection ... no surprise the cap is all folded and it is irrattrapable on this kind of caps ... in short very very disappointed!
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Response from Precision Ski
Hello, We're sorry to hear about this bad experience. We have passed on the message to logistics, we always send caps in a suitable box. There was an error on our side and we are sincerely sorry, one of our preparers probably wanted to go too fast during this busy period, which is not excusable of course. Would you like to exchange the product?
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/11/2018
Good selection of mountain outdoor products
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Response from Precision Ski
Hello, Thank you for your feedback :) Do not hesitate to come back to us for a next order. See you soon, The Precisionski team
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 10/11/2018
Big problem with the delivery, which was made to a relay point in a town other than ours, even though we had requested delivery to our home and were present! Not even a notice in the letterbox!
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Response from Precision Ski
Hello, We're sorry about the delivery problem you had with Chronopost. After our research and request to locate the driver, it turns out that he did indeed arrive at your home on Tuesday, the GPS tracking indicates a stop at your address. Were you absent for a moment, perhaps? Chronopost has no interest in redirecting the parcel to a relay, as this includes penalties for them. It's a shame to give such a low mark for our services and the site, knowing that your problem concerns the carrier, not the product or the experience on the site as your order shipped and processed the same day. Thank you very much.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/11/2018
Clair
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Response from Precision Ski
Hello, Thank you for your feedback. Do not hesitate to come back to us for a next order :) See you soon, The Precisionski team
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 31/10/2018
If I had been better informed by customer service on the phone, it would have saved me the chrono post. Too bad
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 04/10/2018
good site, fast and responsive but could offer transport for the amount of the order...
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Response from Precision Ski
Hello, Thank you for your feedback. Indeed, the amount of your order is quite debatable to get the free shipping. We decided to stop offering free shipping a few weeks ago, as the cost of transport rose by 7% this summer, which has a major impact on the profitability of an e-commerce business. However, we're still offering free returns, as well as a 5% discount on your first order of 20.99 euros. If you'd had free shipping, you'd have received a discount of 4.90, but in this case you got a discount of 20.99. Weighing up the pros and cons, today you've won on your order thanks to the 5% discount. See you soon, the Precisionski team.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/09/2018
It still lacks products but well. More technical pdts please
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Response from Precision Ski
Hello, Thank you for your purchase and your review. The new autumn-winter 2018-2019 collections are arriving gradually, so don't hesitate to come back to us in a few days ;) See you soon, The Precisionski team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/09/2018
Order well tracked. Delivery a little late.
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Response from Precision Ski
Thank you for choosing Precisionski.co.uk for your purchase. We take note of your opinion and are sorry to read that your experience with DPD did not go as planned. See you soon, The Precisionski team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/09/2018
reliable
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Response from Precision Ski
Hello, Thank you for your purchase and your review. Do not hesitate to come back to us for a next order :) See you soon, The Precisionski team
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 07/09/2018
false description and photo
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Response from Precision Ski
Good evening, We do not understand your message. We have checked your order, we see no complaint, no request for return. The product ordered is a cap, what is the error with the product received, there could be an error, however with no complaint we can not intervene. Please get back to us with more information about a possible problem.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/09/2018
Fast and perfectly compliant delivery. As ordered.
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Response from Precision Ski
Hello, Thank you for your purchase and your review. Do not hesitate to come back to us for a next order :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/09/2018
not bad
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Response from Precision Ski
Hello, Thank you for your purchase and your review :) Do not hesitate to come back to us for a next order. See you soon, The Precisionski team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/08/2018
Fast delivery and very satisfied with the site I discovered on La Redoute.
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Response from Precision Ski
Hello, Thank you for taking the time to write about your experience. We're delighted to have been able to satisfy you :) See you soon, The Precisionski team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/08/2018
Very good..serious
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Response from Precision Ski
Hello, Thank you for choosing Precisionski.co.uk and for taking the time to comment on your rating. We're delighted that our services were up to scratch :) See you soon, The Precisionski team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/08/2018
Clear website and attractive prices
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Response from Precision Ski
Hello, Thank you for your purchase and your review. Do not hesitate to come back to us for a next order :) See you soon, The Precisionski team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/08/2018
serious site that takes into account both price and service ....I would recommend it
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Response from Precision Ski
Hello, Thank you for taking the time to share your experience. We're delighted that our services lived up to your expectations :) See you soon, The Precisionski team
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 08/08/2018
impeccable order, delivery problem: place changed by me but despite having warned me within the allotted time, the date could not be changed, so the parcel was found in front of the door signed for by a neighbor without my authorisation; no phone call from the driver; very disappointed with the carrier; prefer to work with Laposte!
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Response from Precision Ski
Hello, Thank you for your purchase and your feedback. We take note of your opinion and are sorry to read that your experience with DPD did not go as planned. Our customer service is available to resolve any delivery problems. See you soon, The Precisionski team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/08/2018
Well done site and good price. I received my parcel in 48 hours by parcel post. That's 24 hours longer than advertised, but fast nonetheless. I was well equipped for my hike.
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Response from Precision Ski
Hello, Thank you for your purchase and your feedback. We take note of your opinion and are sorry to read that your experience with Chronopost did not go as planned. See you soon, The Precisionski team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/08/2018
very good site
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Response from Precision Ski
Hello, Thank you for taking the time to give us your opinion. Don't hesitate to come back to us for your next order ;) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 31/07/2018
Low product filtration potential
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/07/2018
ras;
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Response from Precision Ski
Hello, Thank you for your purchase and your review :) Do not hesitate to come back to us for a next order. See you soon, The Precisionski team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/07/2018
compliant product, fast shipping and no problems with returns
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Response from Precision Ski
Hello, Thank you for your purchase and your review. Do not hesitate to come back to us for a next order :) See you soon, The Precisionski team
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