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A
Rating: 4 out of 5
Fast service ... top notch
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Customer reviews of Precision Ski
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 9 244 published reviews
Summary of reviews
The online store excels in delivering products that closely match their descriptions, with many customers noting that items received are exactly as expected. Fast delivery is consistently highlighted, with numerous reviews mentioning orders arriving sooner than anticipated, often within 24 to 48 hours, which adds to the overall positive shopping experience. Customers also appreciate the responsive and helpful customer service, which enhances their confidence in the store's reliability.
Reviews 1, 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Good site
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V
Rating: 4 out of 5
Ok ok
V
Rating: 4 out of 5
overall a good experience but website can be improved
A
Rating: 2 out of 5
I'm quite disappointed because the color of the jacket has nothing to do with the photo on the website.
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Response from Precision Ski
Hello, Would you like to return the product or exchange it? We use photos sent directly by Superdry.
A
Rating: 3 out of 5
Order conforms, fast delivery. It's a shame that the price on the box (99.95) is much lower than the internet price (surely the manufacturer's recommended price is 129.95...) despite the 40% discount, the price is still higher than the store price, which is discounted by 30%: a discount label was left on the shoes. In short, despite the quality of the shoes, we're left with the bitter taste of having been taken for a sucker ????. Too bad, too bad.
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A
Rating: 4 out of 5
Fast shipping, item conforms to order
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
Very good site, clear, well explained. Only drawback the shipping costs ... ( free shipping at a much too high amount!!! )
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A
Rating: 4 out of 5
The colors on the site are slightly different from the real thing. You don't notice the fluorescent yellow. On the site, it's normal yellow.
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A
Rating: 4 out of 5
Good equipment, fast delivery, no worries...my skis are delighted ?
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A
Rating: 3 out of 5
Jacket delivered with a stain
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A
Rating: 4 out of 5
Fast and accurate delivery Very good
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A
Rating: 4 out of 5
Delivery in 4 days to a parcel relay. Too bad it's not free... Perfect packaging.
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A
Rating: 4 out of 5
Serious site Attractive price On the other hand, down jacket sent in a plastic bag, not very secure!
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A
Rating: 4 out of 5
Good but the delivery did not arrive at the right address
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V
Rating: 2 out of 5
No skis we wanted, so we got replacement. The binding was not correctly mounted. It was obvious that the binding was remounted many times. We returned the skis.
Response from Precision Ski
Bonjour. Veuillez accepter nos plus plates excuses pour ce désagrément. En effet le ski que vous aviez commandé présentait un défaut de fabrication, Nous vous avons alors proposé un échange pour un ski de qualité supérieure. Dans les informations de montage, vous nous avez indiqué 31 qui correspond en pointure Mondopoint à une longueur de semelle de 355 mm et non 310 mm comme vous semblez avoir voulu nous indiquer. Ce malentendu a eu pour conséquence un montage en désaccord avec vos attentes. Nous vous avons fait parvenir un bon de retour prépayé afin de nous retourner sans frais votre colis et procédons au remboursement complet de votre commande. Bien cordialement. Hello. Please accept our flatter apologies for this inconvenience. Indeed the ski you had ordered had a manufacturing defect, we then offered you an exchange for a high quality ski. In the mounting information, you indicated to US 31 which corresponds in size Mondopoint to a length of sole of 355 mm and not 310 mm as you seem to have wanted to indicate to us. This misunderstanding has resulted in a disagreement with your expectations. We have sent you a pre-paid return voucher so we can return your parcel without charge and proceed with the full refund of your order. Well cordially
A
Rating: 2 out of 5
The skis ordered are not at all the same color nor the same patterns!!!! Why not?
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Response from Precision Ski
Hello, what exactly is the problem, do you have a photo of the product received?
A
Rating: 4 out of 5
Good site that seems serious I keep among my favorite sites for a 1st purchase very satisfied, to confirm for future purchases.
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A
Rating: 4 out of 5
Fast and efficient
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A
Rating: 3 out of 5
Ordered a pair of on volkl women. The wrong skis arrived! The ones we ordered were apparently out of stock ... and the icing on the cake was that the bindings were missing. In short, we kept the skis anyway, but the ten arrived later and we had to pay to have them fitted!
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A
Rating: 3 out of 5
Serious site, I had to return an item and it was reimbursed without a hitch.
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A
Rating: 4 out of 5
I like this site for its diversity of products..a little expensive.
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A
Rating: 3 out of 5
FAST SERVICE BUT PAYING A DELIVERY CHARGE AT A RELAY POINT NOT EASY FOR THE MONEY
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A
Rating: 4 out of 5
well
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A
Rating: 4 out of 5
Too bad we couldn't make an exchange.
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A
Rating: 4 out of 5
well
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A
Rating: 4 out of 5
gift wrapping not to be recommended
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A
Rating: 3 out of 5
delivery problem with DPD
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A
Rating: 4 out of 5
Fast and accurate delivery. Lack of item description on website. Additional information taken from more accurate competitor site! Is there currently an additional promotional code? Because another order is planned if this is the case...
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A
Rating: 4 out of 5
Fast shipping, good knowledge
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A
Rating: 4 out of 5
Serious, fast delivery.
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A
Rating: 4 out of 5
Fast and efficient, but beware of the abusive use of cookies that pollute post-purchase browsing.
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A
Rating: 4 out of 5
Efficient, order received on time. Product conforms to expectations.
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A
Rating: 4 out of 5
Just what I expected, fast, neat. Impeccable! More choice on the site would be nice
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A
Rating: 4 out of 5
Very nice products and quality. Correct size.
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A
Rating: 3 out of 5
A more detailed technical description of products would be a plus
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A
Rating: 4 out of 5
fast shipping and product conformity
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A
Rating: 2 out of 5
There was 1 purchase missing from the parcel but they sent it back to me with no problem!
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Response from Precision Ski
Good evening, Thank you again for your understanding. We apologize again for the oversight, which was rectified the next day. Thank you for your understanding.
A
Rating: 4 out of 5
Good service and satisfied for a first order.
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