The online store excels in delivering products that closely match their descriptions, with many customers noting that items received are exactly as expected. Fast delivery is consistently highlighted, with numerous reviews mentioning orders arriving sooner than anticipated, often within 24 to 48 hours, which adds to the overall positive shopping experience. Customers also appreciate the responsive and helpful customer service, which enhances their confidence in the store's reliability.
super fast shipping, only a few hours after ordering, really great
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Response from Precision Ski
Hello Julie, Thank you for your feedback! We're pleased to have responded quickly and correctly to your expectations. Have a nice day and see you soon, The Precision Ski team.
T
Tiphaine L.
Rating: 5 out of 5
following a purchase from 01/07/2023
Perfect!
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Response from Precision Ski
Hello Tiphaine, Thank you for your feedback! We're delighted to have met your expectations. Have a nice day and see you soon, The Precision Ski team.
A
Angelo V.
Rating: 5 out of 5
following a purchase from 30/06/2023
Description and merchandise as described. Very good experience.
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Response from Precision Ski
Hello Angelo, We are glad to have been able to meet your expectations and thank you for this encouraging comment! Have a nice day and see you soon, The Précision Ski team
D
DAILHE-CHARRIER S.
Rating: 5 out of 5
following a purchase from 10/07/2023
Product meets my expectations Very fast delivery
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Response from Precision Ski
Hello Sandrine, Thank you for your feedback! We're delighted to have met your expectations so quickly. Have a nice day and see you soon, The Precision Ski team.
C
Claudine R.
Rating: 5 out of 5
following a purchase from 09/07/2023
Order shipped very quickly. Item conforms to my expectations.
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Response from Precision Ski
Hello Claudine, We are happy to read that everything went well and that you are satisfied with your purchase. Have a nice day and see you soon, The Precision Ski Team
P
Pierre B.
Rating: 3 out of 5
following a purchase from 08/07/2023
I requested chronopost delivery. I was informed by e-mail (on the agreed date) that the parcel had arrived at the relay point. Despite this e-mail, the parcel had not yet been delivered and was only delivered the next day. So a return trip to the relay point for nothing and payment of a chronopost for nothing.
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Response from Precision Ski
Hello Pierre, Thank you for your feedback. We're sorry that the delivery didn't go as planned, unfortunately it depends only on the carrier and we have no power. For our part, the parcel left on schedule and we apologize if it arrived a day late, it's just the vagaries of transport. We hope your order is satisfactory. Have a nice day and see you soon, The Précision Ski team
E
Elisabeth E.
Rating: 5 out of 5
following a purchase from 05/07/2023
A small downside: we could do with a few more photos of the items we sell.
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Response from Precision Ski
Hello Elisabeth, Thank you for your feedback and your excellent rating! We have taken note of your comment about the photos and will pass it on to the relevant department. Have a nice day and see you soon, The Precision Ski team
M
Mehdi G.
Rating: 5 out of 5
following a purchase from 29/06/2023
Fast delivery and conform article, very satisfied
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Response from Precision Ski
Hello Mehdi, Thank you for your feedback! We're delighted that you're satisfied with all our services. Have a nice day and see you soon, The Precision Ski Team
G
Gabriele V.
Rating: 5 out of 5
following a purchase from 29/06/2023
Everything fine
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Response from Precision Ski
Hello Garbiele! Thank you for your feedback! We are very happy that you are satisfied. Have a nice day and see you soon, your Precision Ski Team
C
Cyrille V.
Rating: 5 out of 5
following a purchase from 04/07/2023
Fast delivery, very very well packed (strapped).
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Response from Precision Ski
Hi Cyrille, Thank you for your positive feedback! We're delighted to hear that you're happy. Have a nice day and see you soon, The Précision Ski team
M
Martin T.
Rating: 5 out of 5
following a purchase from 27/06/2023
Fast and efficient
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Response from Precision Ski
Hello Martin, Thank you for your feedback! We're delighted that you're satisfied with all our services. Have a nice day and see you soon, The Precision Ski Team
J
Jeremy C.
Rating: 5 out of 5
following a purchase from 30/06/2023
Order received quickly with no problems
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Response from Precision Ski
Hello Jeremy, Thank you for your comment. We strive every day to make your experience better, so we're delighted we were able to meet your expectations! Have a nice day and see you soon, The Précision Ski team
C
corentin B.
Rating: 5 out of 5
following a purchase from 30/06/2023
perfect
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Response from Precision Ski
Hello Corentin, Thank you for your feedback! We're delighted to have met your expectations. Have a nice day and see you soon, The Precision Ski team.
N
nadege B.
Rating: 5 out of 5
following a purchase from 30/06/2023
Top as always
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Response from Precision Ski
Hello Nadège, Thank you for your feedback! We're delighted that you're still delighted with our services. Have a nice day and see you soon, The Precision Ski Team
A
adem C.
Rating: 5 out of 5
following a purchase from 29/06/2023
nickel
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Response from Precision Ski
Hello Adem, Thank you for your positive feedback! We're delighted to hear that you're happy. Have a nice day and see you soon, The Précision Ski team
O
OLIVIER D.
Rating: 5 out of 5
following a purchase from 04/07/2023
well-protected parcel sent quickly and on time
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Response from Precision Ski
Hello Olivier, Thank you for your feedback. It's very important for us to provide you with complete satisfaction at every stage of your order, so we're delighted to have been able to do this with you today. Have a nice day and see you soon, The Précision Ski team.
R
Robin M.
Rating: 5 out of 5
following a purchase from 03/07/2023
Delivery on time and as expected
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Response from Precision Ski
Hello Robin, Thank you for your feedback! We're delighted that you're satisfied with all our services. Have a nice day and see you soon, The Precision Ski Team
P
Patricia D.
Rating: 5 out of 5
following a purchase from 05/07/2023
Ultra-fast delivery
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Response from Precision Ski
Hello Patricia, Thank you for your feedback! We are delighted to hear that you are satisfied. Have a nice day and see you soon, The Precision Ski Team
V
Vincent L.
Rating: 5 out of 5
following a purchase from 29/06/2023
Highly reliable
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Response from Precision Ski
Hello Vincent, Thank you for your comment. We strive every day to make your experience better, so we're delighted that we were able to meet your expectations! Have a nice day and see you soon, The Précision Ski team
J
Julien C.
Rating: 1 out of 5
following a purchase from 02/07/2023
No stars: Order does not correspond to the product presented and no response from customer service Postage paid. Order paid, wrong item sent and deception on its presentation
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Response from Precision Ski
Hello Julien, We apologize for the inconvenience caused by your order and acknowledge our responsibility in this matter. Regarding the response from customer service, with the summer vacations, the team is understaffed and it may be that the response time is indeed extended, however you did get a reply on Monday, telling you to return the item free of charge so that we can proceed with the refund. It seems to me, however, that a reply on Monday to an e-mail sent late on Thursday is still a very decent response time. We have not tried to deceive you, there was simply a visual error on our website which will be rectified once we have received your article. We apologize, but unfortunately this is still a human error and we have recognized it from the outset and will provide you with a solution as soon as possible. Have a nice day, The Précision Ski team
F
Forgeard A.
Rating: 5 out of 5
following a purchase from 22/06/2023
Perfect, fast delivery
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Response from Precision Ski
Hello Anthony, Thank you for your feedback! We're delighted to have met your expectations so quickly. Have a nice day and see you soon, The Precision Ski team.
J
Joelle C.
Rating: 5 out of 5
following a purchase from 02/07/2023
Easy navigation,
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Response from Precision Ski
Hi Joelle, Thank you very much for your positive feedback! We are happy to see you satisfied. Have a nice day and see you soon, The Precision Ski Team
G
Gilles L.
Rating: 5 out of 5
following a purchase from 28/06/2023
Very good service
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Response from Precision Ski
Hello Gilles, Thank you for your positive feedback! We're delighted to hear that you're happy. Have a nice day and see you soon, The Précision Ski team
M
Monique B.
Rating: 5 out of 5
following a purchase from 10/06/2023
I was very satisfied with the precisionski site and I recommend it.
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Response from Precision Ski
Hello Monique, We're delighted to hear that everything went smoothly and that you're happy with your purchase. See you soon on our site! The Precision Ski team
V
Véronique G.
Rating: 5 out of 5
following a purchase from 18/06/2023
Very serious, order shipped quickly. It's perfect!
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Response from Precision Ski
Hello Véronique, We're delighted to have been able to meet your expectations. Many thanks for this encouraging comment! See you soon on our site! The Précision Ski team
M
Martin H.
Rating: 5 out of 5
following a purchase from 19/06/2023
Very quick delivery
Response from Precision Ski
Thanks for leaving us a review, we're happy to read that you are satisfied :)
C
corentin B.
Rating: 5 out of 5
following a purchase from 31/05/2023
fast and high quality
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Response from Precision Ski
Hello Corentin, Thank you for your feedback! We're delighted to have met your expectations. Have a nice day and see you soon, The Precision Ski team.
A
Alexandra R.
Rating: 5 out of 5
following a purchase from 11/06/2023
Easy site navigation and fast order processing
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Response from Precision Ski
Hello Alexandra, Thank you for your feedback! We're delighted to have met your expectations so quickly. Have a nice day and see you soon, The Precision Ski team.
P
Pascal P.
Rating: 5 out of 5
following a purchase from 30/05/2023
Compliant product delivered in good condition and on time
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Response from Precision Ski
Hello Pascal, Thank you for your feedback! We're delighted that you're satisfied with all our services. Have a nice day and see you soon, The Precision Ski Team
M
Morgan N.
Rating: 5 out of 5
following a purchase from 07/06/2023
Very fast delivery and neat parcel, I recommend it!
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Response from Precision Ski
Hello Morgan, Thank you for your comment. We strive every day to make your experience better, so we're delighted we were able to meet your expectations! Have a nice day and see you soon, The Précision Ski team
R
Raphael S.
Rating: 5 out of 5
following a purchase from 29/05/2023
perfect, I recommend
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Response from Precision Ski
Hi Raphael, Thank you for your positive feedback! We're delighted to hear that you're happy. Have a nice day and see you soon, The Précision Ski team
A
Alberto I.
Rating: 5 out of 5
following a purchase from 05/06/2023
Fast, very good quality and very good prices
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Response from Precision Ski
Hello Alberto, Thank you very much for your positive feedback! We are happy to see you satisfied. Have a nice day and see you soon, The Precision Ski Team
N
nadege B.
Rating: 5 out of 5
following a purchase from 30/05/2023
Very good, impeccable service, careful and attentive. I recommend it!
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Response from Precision Ski
Hello Nadège, Thank you for your feedback! We're delighted that you're satisfied with all our services. Have a nice day and see you soon, The Precision Ski Team
N
nadege B.
Rating: 5 out of 5
following a purchase from 30/05/2023
as always, good customer service, order well packed and shipped quickly. Would recommend.
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Response from Precision Ski
Hello Nadège, Thank you for your feedback. It is essential for us to provide you with complete satisfaction at every stage of your order, so we are delighted to have been able to do this with you today. Have a nice day and see you soon, The Précision Ski team.
R
Raphael S.
Rating: 5 out of 5
following a purchase from 31/05/2023
deadline met and clean packaging, I recommend
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Response from Precision Ski
Hello Raphael, Thank you for your feedback! We're delighted to have met your expectations. Have a nice day and see you soon, The Precision Ski team.
P
Patrice M.
Rating: 5 out of 5
following a purchase from 03/06/2023
A smooth, pleasant site that's easy to find what you're looking for
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Response from Precision Ski
Hello Patrice, Thank you for your feedback! We're delighted that you're satisfied. Have a nice day and see you soon, The Precision Ski Team
M
Marie -Annick B.
Rating: 5 out of 5
following a purchase from 18/05/2023
Good service, fast delivery. I returned this parcel because of a size problem. Smooth return, immediate refund.
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Response from Precision Ski
Hello Marie-Annick, Thank you for your feedback! We're delighted that you're satisfied with all our services. Have a nice day and see you soon, The Precision Ski Team
L
Ludovic M.
Rating: 5 out of 5
following a purchase from 21/05/2023
Very easy to use Order well received and as expected
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Response from Precision Ski
Hello Ludovic, Thank you for your comment. We strive every day to make your experience better, so we're delighted to have been able to meet your expectations! Have a nice day and see you soon, The Précision Ski team
M
Mirko B.
Rating: 5 out of 5
following a purchase from 24/05/2023
Fast international delivery
Translated reviews
Response from Precision Ski
Hello, Thank you for your feedback! We're delighted to have been able to meet your expectations so quickly. Have a nice day and see you soon, The Precision Ski team.
M
Mathieu A.
Rating: 1 out of 5
following a purchase from 15/05/2023
Order placed, pay 10 for 24h delivery arrives 4 days later. Customer service unreachable as if by chance. I do not recommend
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Response from Precision Ski
Hello Mathieu, We are sincerely sorry for this delay in delivery and understand that it may have been inconvenient, however we unfortunately have no record of contact by email or via our chat on your part. Secondly, your parcel was indeed dispatched on Tuesday May 16 as planned, however the carrier was indeed late and as Ascension Thursday was a public holiday, it was only delivered to you on Friday May 19, which actually makes three days late (or even two as public holidays are considered non-working days). What's more, if you had tried to contact us by e-mail over the long weekend, you would have known that customer service was closed for four days and that all requests would be answered on Monday. We understand your dissatisfaction and we will refund your shipping costs on a commercial basis, however, in my opinion it is unjustified to give such an opinion about our company and our customer service, which is always keen to help you whenever possible. Have a nice day, the Précision Ski team,
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