Customer reviews of Precision Ski

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 9 244 published reviews

Summary of reviews

The online store excels in delivering products that closely match their descriptions, with many customers noting that items received are exactly as expected. Fast delivery is consistently highlighted, with numerous reviews mentioning orders arriving sooner than anticipated, often within 24 to 48 hours, which adds to the overall positive shopping experience. Customers also appreciate the responsive and helpful customer service, which enhances their confidence in the store's reliability.

Reviews 1, 2 and 4 stars

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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/02/2018
Satisfied, delivered on time, too bad the home delivery price is high.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/02/2018
Some delay in the order but it was well managed by the saleswoman.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/02/2018
good site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/02/2018
fast
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/02/2018
easy navigation easy telephone contact advice
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/02/2018
quick order
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 02/02/2018
I'm not satisfied with your site, I have a credit note valid on it, but on my last order my code for my credit note didn't work, so I had to contact the customer service number. On top of that, I had my order delivered to the resort, but I never received confirmation that it had been received in the store. So I skied for 4 days without a backpack, thinking that the order hadn't arrived when in fact it was waiting for me in the store. I'm sorry to say that your site is seriously lacking in follow-up and reliability.
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Response from Precision Ski
Hello, We do not understand your message, we sent 4 emails: Payment accepted, order sent to the store, order delivered to the store, all in 48 hours. We even sent two reminders to tell you that the package had been delivered to the store. Have you checked your spam? The credit note has nothing to do with it, you encountered a problem in a store, exceptionally we accepted the credit note via our site which is a different company, moreover on the phone as soon as we spoke to you we immediately validated this credit note. It's a harsh note, because I can provide you with all the proof on the emails sent with the dates so that you can check.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/02/2018
No problems with the order, shipping, everything is very good. I hadn't found all the information about the ski pants and I'm a bit disappointed about the warmth quality (only 40g). You can improve the information.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/02/2018
Super
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/02/2018
Too beautiful:)
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/02/2018
Pleasant site. Easy ordering. Fast delivery.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/02/2018
the only drawback was that the store address was missing from the list, and for an address in Belgium, free in-store delivery is not possible; I had to enter a French address.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/01/2018
Fast and careful delivery, free with in-store delivery, but they never let me know that the parcel had arrived in the store! After a week, I went to the store; they had a bit of trouble finding the parcel, but it had been there for a few days.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/02/2018
well
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/01/2018
I have advertised your site to friends.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/02/2018
I don't think it's right that if the customer picks up their order at your SEES logistics center, you don't give them a discount equal to the cost of shipping. (especially if the order amount corresponds to free shipping).
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/02/2018
good, on-time delivery nothing to complain about
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/02/2018
super
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/02/2018
Very good site, very good description of items
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 31/01/2018
The contents of the parcel met my expectations. However, the box was in very poor condition, partly torn. On the top, the skis, in their bubble-wrap, were visible.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/01/2018
too bad there was an error on the product delivered and no stock to receive the product order top return service and quick refund
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/01/2018
Excellent for compararif
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/01/2018
On the photo with the order 2 ends but with the delivery more than 1 end I am disappointed because I thought that the batch included 2 teats Good delivery and respected time To recommend
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/01/2018
SUPER
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/01/2018
Very good overall, I did not quite understand the notion of "tax" 50. The price shows 250 once in the basket it changes to 301. ?!? Ok then...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/01/2018
It's a pity that the color of the photo doesn't totally correspond to the reality of the product.
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Comprador verificado
Rating: 2 out of 5
following a purchase from 26/01/2018
Correcte
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Response from Precision Ski
Hello, what's the problem, the note seems to contradict the service, a note of 2?
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/01/2018
Not enough product information
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/01/2018
Good site, good handling of requests
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/01/2018
I am very happy with my order. I wanted to point out that the box was very damaged. Fortunately there was a blue strap around the box.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/01/2018
Very good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/01/2018
I recommend this site, because delivery is very fast!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/01/2018
Good and timely delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/01/2018
Wide choice
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/01/2018
Very fast delivery. Only downside; I ordered tall boots and received ankle boots (same brand, same color but not the item I ordered). Well, they're fine too, so I'm keeping them, but that's why I can't give them 5 stars.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/01/2018
Fast service, relay point delivery as requested
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/01/2018
On the product I am a little bit disappointed excessive price for good quality and lesser finish .shoe conforms to my expectation
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 15/01/2018
Wrong size indicated on the site, so lost a week's time, too bad...
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Response from Precision Ski
Hello Once again our apologies for the error in sending the bag size. Is there anything we can do for you?
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/01/2018
good site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/01/2018
Responsive and fast
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