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A
Rating: 4 out of 5
Good but the delivery did not arrive at the right address
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Customer reviews of Precision Ski
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 9 244 published reviews
Summary of reviews
The online store excels in delivering products that closely match their descriptions, with many customers noting that items received are exactly as expected. Fast delivery is consistently highlighted, with numerous reviews mentioning orders arriving sooner than anticipated, often within 24 to 48 hours, which adds to the overall positive shopping experience. Customers also appreciate the responsive and helpful customer service, which enhances their confidence in the store's reliability.
Reviews 1, 2 and 4 stars
Reset filtersV
Rating: 2 out of 5
No skis we wanted, so we got replacement. The binding was not correctly mounted. It was obvious that the binding was remounted many times. We returned the skis.
Response from Precision Ski
Bonjour. Veuillez accepter nos plus plates excuses pour ce désagrément. En effet le ski que vous aviez commandé présentait un défaut de fabrication, Nous vous avons alors proposé un échange pour un ski de qualité supérieure. Dans les informations de montage, vous nous avez indiqué 31 qui correspond en pointure Mondopoint à une longueur de semelle de 355 mm et non 310 mm comme vous semblez avoir voulu nous indiquer. Ce malentendu a eu pour conséquence un montage en désaccord avec vos attentes. Nous vous avons fait parvenir un bon de retour prépayé afin de nous retourner sans frais votre colis et procédons au remboursement complet de votre commande. Bien cordialement. Hello. Please accept our flatter apologies for this inconvenience. Indeed the ski you had ordered had a manufacturing defect, we then offered you an exchange for a high quality ski. In the mounting information, you indicated to US 31 which corresponds in size Mondopoint to a length of sole of 355 mm and not 310 mm as you seem to have wanted to indicate to us. This misunderstanding has resulted in a disagreement with your expectations. We have sent you a pre-paid return voucher so we can return your parcel without charge and proceed with the full refund of your order. Well cordially
A
Rating: 2 out of 5
The skis ordered are not at all the same color nor the same patterns!!!! Why not?
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Response from Precision Ski
Hello, what exactly is the problem, do you have a photo of the product received?
A
Rating: 4 out of 5
Good site that seems serious I keep among my favorite sites for a 1st purchase very satisfied, to confirm for future purchases.
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A
Rating: 4 out of 5
Fast and efficient
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A
Rating: 4 out of 5
I like this site for its diversity of products..a little expensive.
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A
Rating: 4 out of 5
well
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A
Rating: 4 out of 5
Too bad we couldn't make an exchange.
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A
Rating: 4 out of 5
well
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A
Rating: 4 out of 5
gift wrapping not to be recommended
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A
Rating: 4 out of 5
Fast and accurate delivery. Lack of item description on website. Additional information taken from more accurate competitor site! Is there currently an additional promotional code? Because another order is planned if this is the case...
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A
Rating: 4 out of 5
Fast shipping, good knowledge
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A
Rating: 4 out of 5
Serious, fast delivery.
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A
Rating: 4 out of 5
Fast and efficient, but beware of the abusive use of cookies that pollute post-purchase browsing.
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A
Rating: 4 out of 5
Efficient, order received on time. Product conforms to expectations.
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A
Rating: 4 out of 5
Just what I expected, fast, neat. Impeccable! More choice on the site would be nice
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A
Rating: 4 out of 5
Very nice products and quality. Correct size.
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A
Rating: 4 out of 5
fast shipping and product conformity
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A
Rating: 2 out of 5
There was 1 purchase missing from the parcel but they sent it back to me with no problem!
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Response from Precision Ski
Good evening, Thank you again for your understanding. We apologize again for the oversight, which was rectified the next day. Thank you for your understanding.
A
Rating: 4 out of 5
Good service and satisfied for a first order.
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A
Rating: 4 out of 5
Very good material for an excellent price, very fast delivery
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A
Rating: 4 out of 5
Efficient website. I appreciated the surprise gift. Thank you. Points for improvement: the "return to store" function needs to be modified; the size options need to be improved and above all: receiving a confirmation email from PRECISION SKI after ordering.
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A
Rating: 4 out of 5
I forgot to include a jacket in my order, but I was immediately reimbursed.)
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A
Rating: 4 out of 5
Nothing to say received on time!
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V
Rating: 4 out of 5
Good
A
Rating: 4 out of 5
Good site, clear and with very good sale prices. After the sales, there's not much left, at least for Snow enfants items. So hurry !!!
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A
Rating: 4 out of 5
Very good site. Products that you can't find on every site. Very happy to have discovered it. Unfortunately, delivery costs are a bit high, but very good service.
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A
Rating: 4 out of 5
Serious website
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A
Rating: 2 out of 5
Delivery in x4 instead of x5.
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Response from Precision Ski
Hello, What is the problem with your order, we do not understand your message.
A
Rating: 4 out of 5
Very well done - It's easy to find what you're looking for. The prices are very competitive.
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A
Rating: 4 out of 5
Fast delivery, but no order confirmation or parcel departure email.
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A
Rating: 4 out of 5
fast delivery problems with the relay point which did not collect the parcel or a problem with chronopost there was a return to sender but precision ski was reactive immediate return to the address indicated
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A
Rating: 4 out of 5
Fast and reliable
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A
Rating: 4 out of 5
clear, easy-to-use site
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A
Rating: 4 out of 5
Very well done site, very easy to find what you're looking for, order arrived on time and well packaged.
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A
Rating: 4 out of 5
Compliant order. I just wish there was a cheaper delivery option, even if it's a bit slower.
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A
Rating: 4 out of 5
contacts respond quickly to requests
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A
Rating: 4 out of 5
Fast delivery, cheap product, nothing to complain about.
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A
Rating: 4 out of 5
fine except for damaged order (open bottle)
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A
Rating: 4 out of 5
well
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