The online store excels in delivering products that closely match their descriptions, with many customers noting that items received are exactly as expected. Fast delivery is consistently highlighted, with numerous reviews mentioning orders arriving sooner than anticipated, often within 24 to 48 hours, which adds to the overall positive shopping experience. Customers also appreciate the responsive and helpful customer service, which enhances their confidence in the store's reliability.
Hello Marie Line, Thank you for your opinion :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/12/2019
Product conforms to visual, very pleasant, easy-to-read and simple site. Choice of products. Only downside: delivery took longer than expected....
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Response from Precision Ski
Hello Valentin, Thank you for your feedback :) We apologize for the inconvenience. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/12/2019
Choice, fast delivery.
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Response from Precision Ski
Hello Stéphanie, Thank you for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/12/2019
Everything went very well, deadline, easy on the site, the only regret on the outcome of the criteria that advises me the size M . too small , bouhhhhh !
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Response from Precision Ski
Hello Thierry, Thank you for your feedback, we hope to satisfy you next time :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/12/2019
easy, fast
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Response from Precision Ski
Hello Anne, Thank you for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/12/2019
Ras!
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Response from Precision Ski
Hello Delphine, Thank you for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 13/12/2019
No professionalism in terms of delivery
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Response from Precision Ski
Hello, we're sorry you've had problems. When you placed your order, it was indicated that some relays are currently overloaded and are refusing parcels, which was the case with your order, theTabac Relais refused the parcel. The next day the parcel was available elsewhere, thank you for your understanding.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/12/2019
Very good site
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Response from Precision Ski
Hi Arnaud, Thanks for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/12/2019
RAS good reception parcel
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Response from Precision Ski
Hi Christophe, Thanks for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/12/2019
packaging far below product
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Response from Precision Ski
Hello Patrick, We apologize for the inconvenience. Hope to see you again on Precisionski.fr :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/12/2019
perfect, as requested, very warm and insulating
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Response from Precision Ski
Hello Alexandra, Thank you for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/12/2019
Very good service: good communication and very fast delivery. One star - because I saw the same material cheaper on another site.
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Response from Precision Ski
Hello Claude, Thank you for choosing Precisionski.fr :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/12/2019
Very good
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Response from Precision Ski
Hello Nicolas, Thank you very much :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 01/12/2019
Deplorable after-sales service, the so-called "manager" insolent on the phone, no gesture made even for 8! Site to avoid !!! Don't buy, you get the same prices elsewhere !!!
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Response from Precision Ski
Hello, As we explained to you, we did not reimburse you for the delivery because the deliveryman delivered at 1:07 pm: https://www.chronopost.fr/tracking-no-cms/suivi-page?listeNumerosLT=XU495628050FR&langue=fr We also pay the carrier, it's not free and for 7 minutes after 1 pm, you don't want to take a little consideration during the holiday season it's a shame. Your criticisms are not constructive, you're spreading a very negative image of our site on various websites, it's a bit abusive. What's more, we haven't been insolent towards you, unlike the insults we've had to accept...
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/12/2019
Good products
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Response from Precision Ski
Hello Pauline, Thank you for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/12/2019
The item looks very good.dommage que pour un cadeau l'un des 2 emballages ait déjà été ouvert Un coup de cutter en dessous pour sortir le produit !
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Response from Precision Ski
Hello Jacques, We apologize for the inconvenience. We will report this problem to the carrier. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/12/2019
meets my expectations
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Response from Precision Ski
Hi Eric, Thanks for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 01/12/2019
I had requested and paid for home delivery and here I am delivered to a relay point!!!!
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Response from Precision Ski
Hello François, We take note of the problem you have encountered with the transport company. Your message is very important to us, as it enables us to report any problems to the carrier. We apologize for the inconvenience. We hope to see you again on Precisionski.fr :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/11/2019
Simple, fast and efficient
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Response from Precision Ski
Hello Julie, Thank you very much :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/11/2019
1st shipment never received. After contacting the after-sales service, the shipment was sent immediately and received the next day. Friendly and responsive staff.
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Response from Precision Ski
Hello Guillaume, Thank you for sharing your experience and your confidence :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/11/2019
Simple, fast and effective. On the other hand, the cardboard box my package came in was far too big.
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Response from Precision Ski
Hello Florent, Thank you for your feedback :) We were indeed out of stock on a packaging model. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/11/2019
Super-fast delivery
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Response from Precision Ski
Hi Jino, Thanks for the feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/11/2019
The gift wrap is NOT well made and damaged.
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Response from Precision Ski
Hello Fabien, We have taken note of your feedback. We're sorry if the gift wrap didn't live up to your expectations. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/11/2019
Easy ordering, good tracking and fast delivery.
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Response from Precision Ski
Hello Patrick, Thank you for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/11/2019
Very good site, a few bugs sometimes Selection of sizes a bit confusing though
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Response from Precision Ski
Hello Philippe, Thank you for choosing precisionski.fr. We take note of your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/11/2019
Fast, compliant product of very good quality. Reliable site, ordered with my eyes closed.
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Response from Precision Ski
Hello Nicolas, Thank you for taking the time to write your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/10/2019
A little narrow in width!
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Response from Precision Ski
Hello David, You have a period of 30 days from receipt of your products to exercise your right of withdrawal, without having to justify your reasons or pay any penalty. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/10/2019
Nice product but the quality is average for the price.
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Response from Precision Ski
Hello Carine, You have a period of 30 days from receipt of your products to exercise your right of withdrawal, without having to justify your reasons or pay a penalty. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/10/2019
Ras.
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Response from Precision Ski
Hello Didier, Thank you for your feedback ;) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/10/2019
Great price. Great lead time. More description would be appreciated, especially on the different grinding wheels.
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Response from Precision Ski
Hello Didier, Thank you for your feedback :) We take note of your recommendation. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/10/2019
Good site
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Response from Precision Ski
Hello Christelle, Thank you for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/09/2019
Easy-to-use site.
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Response from Precision Ski
Hello Mathilde, Thank you for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/10/2019
fast, efficient, good price
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Response from Precision Ski
Hello Franck, Thank you for sharing your experience :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/09/2019
well
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Response from Precision Ski
Hello Luc, Thank you for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/09/2019
no problem and fast delivery
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Response from Precision Ski
Hi Jean, Thanks for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 11/09/2019
Nickel-plated delivery but 1 non-conforming product
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Response from Precision Ski
Hello, What is the problem with your message? Thank you very much.
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 02/09/2019
The order was nevrer received. DPD claims it has been delivered to the recipient, but it is nowhere to find. Disgusting.
Response from Precision Ski
Hello, We have the delivery made, a signed slip, difficult for us to do anything. Parcel tracking: https://www.chronopost.fr/tracking-no-cms/suivi-page?listeNumerosLT=XJ277254090JF&langue=en You have been asked for a certificate of non detention, so far nothing received.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/09/2019
Super fast delivery. Easy navigation. Cool promotions
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Response from Precision Ski
Hi Nathalie, Thanks for sharing :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/09/2019
Perfect but the site lacks practicality
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Response from Precision Ski
Hello, thank you for your feedback. Could you please tell us what you did not find useful or complex when using the site.
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 23/08/2019
Hello, I received my order but rather late, so I find the shipping costs excessive.
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Response from Precision Ski
Good evening, isn't 1/5 for late delivery a bit harsh? When we look at the tracking of your order, the order left the same day, we see that there was a packaging problem during transport on Monday evening, however it was available from Wednesday in the relay point. It's true that Chronopost didn't respect the 24-hour time limit, so the delivery time was extended to 48 hours. However, you collected your parcel on Friday, even though it had been there for 3 days. Another problem for us was the fact that a false cell phone number was included: 0600000000. How to manage your delivery knowing that all tracking is managed via sms ???? However, despite the very harsh rating for a parcel received in 48 hours instead of 24, you were warned at every stage: https://www.chronopost.fr/tracking-no-cms/suivi-page?listeNumerosLT=XT077338214FR&langue=fr When there's a delay like this, we always agree to reimburse the shipping costs to our customers, even if we're talking about 5 shipping costs, we're always happy to do so, but starting a discussion by putting a rating at 1, it's difficult for us to make a gesture afterwards.
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