The online store excels in delivering products that closely match their descriptions, with many customers noting that items received are exactly as expected. Fast delivery is consistently highlighted, with numerous reviews mentioning orders arriving sooner than anticipated, often within 24 to 48 hours, which adds to the overall positive shopping experience. Customers also appreciate the responsive and helpful customer service, which enhances their confidence in the store's reliability.
Hello, I placed an order with delivery to my place of work, the delivery was made to a point relay which is located 5 km from the village, as a shopkeeper during the Christmas period it was very difficult for me to free myself during the opening hours of the point relay. I only learned about delivery to a point relay when the delivery was made, it was up to me to adapt to be able to collect my parcel....a little annoyed I must admit and not used to you... this said very happy with my order... I remain a customer without problems I would just have liked to be warned when ordering that I would be delivered in a point relay and not at home I would have arranged before... thank you... I wish you all the best for the festive season... cyril
Translated reviews
Response from Precision Ski
Hello Cyril, Thank you for your feedback. We are very sorry for this bad delivery experience. Delivery by Mondial Relay is indeed made in shops that act as a relay point for their company and is therefore not a home delivery. Next time, opt for a GLS delivery, and they'll deliver to the place of your choice. Happy holidays, The Précision Ski team
M
Muriel F.
Rating: 1 out of 5
following a purchase from 29/11/2022
Order placed almost 1 MONTH ago!! and still no parcel on December 18th! Scandalous, I've been to 3 storage locations, no one has picked up my parcel!! handicapped, I had opted for home delivery... I'm disgusted... lamentable!
Translated reviews
Response from Precision Ski
Hello Muriel, We're very sorry to hear about your terrible experience. We made the necessary arrangements with the carrier, but they were unable to deliver your package as planned. Unfortunately, we are as dependent on the efficiency of carriers as you are, especially during the holiday season. We understand your cancellation and have refunded the full amount of your order. Once again, we apologize for the inconvenience. Happy holidays, The Précision Ski team
D
Denis S.
Rating: 4 out of 5
following a purchase from 16/12/2022
fast efficient
Translated reviews
Response from Precision Ski
Hello Denis, Thank you very much for your message! We are happy to be able to meet your expectations on a daily basis. Happy holidays, The Précision Ski team
A
Aurore D.
Rating: 4 out of 5
following a purchase from 13/12/2022
Order received very quickly and in perfect condition Just the color on the photo did not match that of the product.
Translated reviews
Response from Precision Ski
Hello Aurore, Thank you for your positive feedback! Your shared experience is always read with attention, please do not hesitate to contact customer service for this kind of problem, we are here to help you. Happy Holidays, The Précision Ski team
D
Danielle P.
Rating: 4 out of 5
following a purchase from 11/12/2022
perfect. nedeleg laouen d an holl .
Translated reviews
Response from Precision Ski
Hello, Thank you for your positive feedback! We are happy to know that you are satisfied. Happy holidays, The Précision Ski team
P
Philippe F.
Rating: 3 out of 5
following a purchase from 16/12/2022
Impossible to enter the promo code. Too bad I lost 40 euros
Translated reviews
Response from Precision Ski
Hello Philippe, Thank you for your feedback. We are sincerely sorry for this incident, do not hesitate to contact our customer service for this type of problem, it can be resolved very quickly. Have a nice day,
C
CLAIRE P.
Rating: 1 out of 5
following a purchase from 14/12/2022
I did not receive my order and I have no news!
Translated reviews
Response from Precision Ski
Hello Claire, Thank you for your feedback. We're very sorry for the delay in delivery, but during the festive season it's difficult for carriers to meet their deadlines. We were able to send your product by express delivery so that you could receive it before Christmas, and we hope that the order is to your satisfaction. Best wishes for the festive season,
N
Nuggets N.
Rating: 4 out of 5
following a purchase from 10/12/2022
the package arrived in bad conditions, but the boots where ok
Response from Precision Ski
Hello, Thank you for your feedback. We are very sorry about the delivery, however we are happy to hear that your boots are suitable for you. Happy Holidays, The Precision Ski Team
S
Sebastien D.
Rating: 3 out of 5
following a purchase from 26/11/2022
Ordered size probably no longer available and sent the next size down. Too small, and no gift to give on the big day. But very correct and efficient after-sales service, easy contact, quick return and refund.
Translated reviews
Response from Precision Ski
Hello Sébastien, Thank you for your feedback. We are sorry for the inconvenience, there was a miscommunication with the brand and a size exchange was made following labeling, we understand your disappointment. Nevertheless, we thank you for your kind words about customer service, we strive every day to bring you satisfaction. Happy holidays, The Précision Ski team
L
laurent C.
Rating: 3 out of 5
following a purchase from 27/11/2022
Anti-theft device not removed...
Translated reviews
Response from Precision Ski
Hello Laurent, Thank you for your feedback. We are sincerely sorry for this oversight, you can contact customer service, it will be a pleasure to help you. Happy holidays, The Précision Ski team
J
Juline L.
Rating: 4 out of 5
following a purchase from 29/11/2022
Fast shipping, order conforms except for a small snag on the cap.
Translated reviews
Response from Precision Ski
Hello, Thank you for your message! We are happy to be able to meet your expectations and apologize for any inconvenience. Happy holidays, The Précision Ski team
S
sébastien R.
Rating: 3 out of 5
following a purchase from 25/11/2022
I did not receive an email indicating that the order had been confirmed.
Translated reviews
Response from Precision Ski
Hello Sébastien, Thank you for your feedback! On our side, two e-mails went out for you, a payment confirmation e-mail on 25/11 and a shipment e-mail on 28/11, perhaps they slipped into spam. We're sorry for the inconvenience, but we hope you were completely satisfied with your order. Have a nice day and see you soon, The Précision Ski team
G
Gwenaelle C.
Rating: 4 out of 5
following a purchase from 28/10/2022
Fast delivery
Translated reviews
Response from Precision Ski
Hello Gwenaelle, Thank you for your encouraging feedback. We are delighted to have been able to meet your expectations. Have a nice day and see you soon, The Précision Ski team.
G
GIUSEPPE M.
Rating: 4 out of 5
following a purchase from 23/09/2022
The site offers many quality products. I received the items a few days late, but everything was fine.
Translated reviews
Response from Precision Ski
Hello Giueseppe, Thank you for your comment. We are delighted to have been able to satisfy you. However, we are sincerely sorry for this inconvenience with the transport company, this kind of incident is totally beyond our control and we find it very difficult to remedy. We sincerely apologize and hope that your next order will bring you complete satisfaction. Have a nice day, The Précision Ski team
M
Marc F.
Rating: 1 out of 5
following a purchase from 10/09/2022
Delivered 7 days late.
Translated reviews
Response from Precision Ski
Hello Marc, We are very sorry for this inconvenience with the transport company. Unfortunately, this type of incident is totally beyond our control and we find it very difficult to remedy. We apologize for the inconvenience and hope you were satisfied with your order. Have a nice day, The Précision Ski team
M
Martin W.
Rating: 3 out of 5
following a purchase from 08/09/2022
The advertised delivery time is not met, which is a shame, especially if the outing is organized.
Translated reviews
Response from Precision Ski
Hello Martin, We're really sorry about this delivery problem, unfortunately it's totally beyond our control. We hope your next order will bring you complete satisfaction. See you soon, The Précision Ski team
A
Arturo R.
Rating: 3 out of 5
following a purchase from 26/08/2022
The width of the ski holster is too narrow, making it very difficult to close where it meets the bindings. The service from Precision Ski is fantastic.
Translated reviews
Response from Precision Ski
Hello Arturo, We are sorry for the small inconvenience regarding the case, if you need it you can send us a return without any problem. Thank you for your comment about our service, it is a pleasure to help you. We hope your next order will be to your satisfaction. See you soon, The Precision Ski Team
G
Gilles M.
Rating: 4 out of 5
following a purchase from 19/07/2022
The delivery time was reasonable, and the product packaging was perfect.
Translated reviews
Response from Precision Ski
Hello Gilles, Thank you for your positive feedback. We are happy to have brought you satisfaction on your order and the services which surround it. We hope your next order will bring you complete satisfaction. Have a nice day and see you soon, The Précision Ski team.
M
Mathieu L.
Rating: 3 out of 5
following a purchase from 11/07/2022
Inconvenient site Delivery and order tracking ok
Translated reviews
Response from Precision Ski
Hello Mathieu, Thank you for your comment. We are sorry that our site did not live up to your expectations, however we are happy to see that the rest of your order went well. See you soon, The Précision Ski team
A
Aurélie G.
Rating: 4 out of 5
following a purchase from 05/07/2022
Super-fast shipping
Translated reviews
Response from Precision Ski
Hello Aurélie, Thank you for your encouraging feedback! We are happy to know that you like the order and our services. We hope your next order will bring you complete satisfaction. See you soon, The Précision Ski team
B
Benjamin L.
Rating: 1 out of 5
following a purchase from 23/06/2022
I never received my order! I would like a refund please Thank you for your quick reply please.
Translated reviews
Response from Precision Ski
Hello, We are very sorry for this bad experience. As mentioned in our exchanges, we have just opened a dispute with the carrier to understand what happened and then proceed with the refund. This will be done quickly, we just need to find a solution with the carrier. Have a nice day and see you soon, The Précision Ski Team
S
Stephane B.
Rating: 4 out of 5
following a purchase from 07/04/2022
My first order was lost by the delivery man, precisionski sent me back my order and I am very happy with my purchase. I recommend the products and precisionski
Translated reviews
Response from Precision Ski
Hello Stephane, Thank you for your encouraging feedback! We're sorry for the delivery problem, but we're happy to know that you like the order and our services. We hope your next order will bring you complete satisfaction. See you soon, The Précision Ski team
A
anne P.
Rating: 4 out of 5
following a purchase from 17/04/2022
Good service However the return process ' is not very clear
Translated reviews
Response from Precision Ski
Hello Anne, Thank you for your feedback. We do our best to explain our procedures as clearly as possible, and we'll do our best to do so. See you soon, The Precision Ski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/03/2022
It was well delivered
Translated reviews
Response from Precision Ski
Hello, Thank you for your positive feedback. We are happy to have brought you satisfaction on your order and the services which surround it. Have a nice day and see you soon, The Précision Ski team.
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 21/02/2022
I placed an order on February 21st and after sending over 20 emails and calling the store and shipping company several times, I still haven't received my product. It was supposed to arrive in 3 days, and I even paid more to have it delivered faster, but no one is taking care of it and I only get "generic answers" like "you will receive it shortly". Very bad service, very amateurish store, don't buy there. I'm still waiting and I can't get my products at all. I have never seen such bad service. Tommy - Barcelona
Translated reviews
Response from Precision Ski
Hello Tommy, Thank you for your feedback. We are sincerely sorry for the long delay in delivery and apologize for the inconvenience. Following your various exchanges and despite our numerous reminders, our carrier is still investigating your package. We assure you that our customer service department is looking into your matter and will get back to you with a solution as soon as possible. However, please note that the shipment selected was not express, so please allow 3 to 5 working days for delivery. Once again, we apologize for the inconvenience and hope that your next delivery will be to your complete satisfaction. See you soon, The Précision Ski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/02/2022
Top shipping time. On the other hand, product price rather high and no free shipping over a certain amount.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/02/2022
Very good, just need to retrieve the order from the Montmelian site.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/02/2022
The first down jacket had to be sent back because it was too small (awaiting reimbursement) The second is the right size For the 2 deliveries, the Chronopost delivery time was 48 H and not 24 H as advertised.
Translated reviews
Response from Precision Ski
Hello Bernadette, Thank you for your feedback. Customer service has proceeded with the refund of your order. See you soon, The Precision Ski team
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 21/02/2022
Ski bag designed for 1 pair of skis and can be used for q one ski
Translated reviews
Response from Precision Ski
Hello Didier, You have placed an order for the SKICASE ECO XC JUNIOR which is suitable for children's Nordic skis up to 170 cm. If you wish to make a return, please contact customer service or generate a return label via our online procedure. See you soon, The Precision Ski Team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/02/2022
good product quality, but often a lack of detail in technical descriptions and photos.
Translated reviews
Response from Precision Ski
Hello Fabien, Thank you for your feedback. We do our best to include as many of the technical specifications provided by the brands as possible. We'll pass on the information to the relevant department. See you soon, The Precision Ski team.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/02/2022
Good, efficient, serious.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/01/2022
Impeccable service, fast delivery, there was a problem with the model on delivery but the after-sales service was exemplary in managing the incident and sending me back the right model.
Translated reviews
Response from Precision Ski
Hello Simon, Thank you for your review. We hope you were completely satisfied with your order and hope to see you soon on our site! The Precision Ski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/02/2022
Good service and promptness
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 12/02/2022
the delivery was super fast. as i bought in italy on saturday, on wednesday i already had the parcel. The part I don't like very much is the choice of size. after entering all my son's measurements, they recommended a size S. I bought an L because a friend of mine bought it for her daughter and she told me it fit well. well, the L is right, if I had trusted the site, I would have had problems. Also, I noticed an imperfection in one seam, having paid over 400 for it, I expected it to be perfect. For the rest, communication and shipping remains a very serious company, (I recommend it) I hope that my comment can help to improve this imperfection in the service.
Translated reviews
Response from Precision Ski
Hello Frederica, Thank you for your feedback. You can contact our customer service for the sewing problem in order to open an after-sales procedure with the brand. Regarding sizing, we offer a sizing guide that is provided directly by the brand, so we will pass on the information. See you soon, The Precision Ski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/02/2022
I received my purchase faster than expected, which was a pleasant surprise. On the other hand, the packaging could be a little more robust. And I would have liked to see a bigger discount for a discontinued product.
Translated reviews
Response from Precision Ski
Hello Joy, Thank you for your feedback. We make every effort to carefully pack our products with sturdy, eco-friendly and durable materials before entrusting them to the carrier. Packages may be damaged in transit, but we make a point of protecting our products before shipping. See you soon, The Precision Ski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/02/2022
Payment failed on the first two attempts, with no error message. The description of the coli given did not correspond to reality. But received ahead of schedule and product in good condition.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/01/2022
Shipped quickly after ordering. Only downside, Mondial Relais was not aware that the chosen relay point was closed... Change of relay point efficient and delivered to the new relay point quickly after the change.
Translated reviews
Response from Precision Ski
Hello Dominique, Thank you for your feedback. We hope you were completely satisfied with your order, despite the change of relay point. See you soon, The Precision Ski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/02/2022
The delivery of my order was very fast with good packaging.
Translated reviews
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 20/01/2022
Didn't deliver on time
Response from Precision Ski
Hello John, You placed an order on 20/01 and your order was shipped on 21/01. We are sorry that the delivery took so long, but this is beyond our control. Shipments to the UK may be delayed due to Brexit and we are doing our best to speed up delivery. We hope you are happy with your order, See you soon, The Precision Ski Team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 04/02/2022
Package tracking, package in good condition, care instructions inside. As there is no possibility of an exchange, I have to send the parcel back, request a refund and order again.
Translated reviews
Response from Precision Ski
Hello Isabelle, We are sorry to hear that your order did not bring you complete satisfaction. In accordance with our general terms and conditions of sale, we offer a refund following an order. You contacted our customer service department on 09/02 and we hope we have met your expectations. See you soon, The Precision Ski team
We use cookies for audience measurement and improving user experience.
English 
Français 
Español 
Italiano 
Deutsch 
Nederlands 