The online store excels in delivering products that closely match their descriptions, with many customers noting that items received are exactly as expected. Fast delivery is consistently highlighted, with numerous reviews mentioning orders arriving sooner than anticipated, often within 24 to 48 hours, which adds to the overall positive shopping experience. Customers also appreciate the responsive and helpful customer service, which enhances their confidence in the store's reliability.
Product conforms to visual, very pleasant, easy-to-read and simple site. Choice of products. Only downside: delivery took longer than expected....
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Response from Precision Ski
Hello Valentin, Thank you for your feedback :) We apologize for the inconvenience. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/12/2019
Choice, fast delivery.
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Response from Precision Ski
Hello Stéphanie, Thank you for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/12/2019
Everything went very well, deadline, easy on the site, the only regret on the outcome of the criteria that advises me the size M . too small , bouhhhhh !
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Response from Precision Ski
Hello Thierry, Thank you for your feedback, we hope to satisfy you next time :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/12/2019
easy, fast
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Response from Precision Ski
Hello Anne, Thank you for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/12/2019
Ras!
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Response from Precision Ski
Hello Delphine, Thank you for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 13/12/2019
No professionalism in terms of delivery
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Response from Precision Ski
Hello, we're sorry you've had problems. When you placed your order, it was indicated that some relays are currently overloaded and are refusing parcels, which was the case with your order, theTabac Relais refused the parcel. The next day the parcel was available elsewhere, thank you for your understanding.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/12/2019
Very good site
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Response from Precision Ski
Hi Arnaud, Thanks for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/12/2019
RAS good reception parcel
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Response from Precision Ski
Hi Christophe, Thanks for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/12/2019
packaging far below product
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Response from Precision Ski
Hello Patrick, We apologize for the inconvenience. Hope to see you again on Precisionski.fr :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/12/2019
perfect, as requested, very warm and insulating
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Response from Precision Ski
Hello Alexandra, Thank you for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/12/2019
Very good service: good communication and very fast delivery. One star - because I saw the same material cheaper on another site.
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Response from Precision Ski
Hello Claude, Thank you for choosing Precisionski.fr :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/12/2019
Very good
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Response from Precision Ski
Hello Nicolas, Thank you very much :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 01/12/2019
Deplorable after-sales service, the so-called "manager" insolent on the phone, no gesture made even for 8! Site to avoid !!! Don't buy, you get the same prices elsewhere !!!
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Response from Precision Ski
Hello, As we explained to you, we did not reimburse you for the delivery because the deliveryman delivered at 1:07 pm: https://www.chronopost.fr/tracking-no-cms/suivi-page?listeNumerosLT=XU495628050FR&langue=fr We also pay the carrier, it's not free and for 7 minutes after 1 pm, you don't want to take a little consideration during the holiday season it's a shame. Your criticisms are not constructive, you're spreading a very negative image of our site on various websites, it's a bit abusive. What's more, we haven't been insolent towards you, unlike the insults we've had to accept...
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 08/12/2019
Too many e-mails.
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Response from Precision Ski
Hello Thibaut, We apologize for the inconvenience. Hope to see you again on Precisionski.fr :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/12/2019
Good products
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Response from Precision Ski
Hello Pauline, Thank you for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/12/2019
The item looks very good.dommage que pour un cadeau l'un des 2 emballages ait déjà été ouvert Un coup de cutter en dessous pour sortir le produit !
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Response from Precision Ski
Hello Jacques, We apologize for the inconvenience. We will report this problem to the carrier. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 29/11/2019
Unfortunately, once I'd placed my order, I found the same item cheaper and with free delivery on another French Sitte... I "played" the game by not ordering on the other site and getting my money back by returning to Precisionski, but I was obviously disappointed financially speaking...
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A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/12/2019
meets my expectations
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Response from Precision Ski
Hi Eric, Thanks for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 27/11/2019
When I came to collect my parcel, my name did not appear anywhere on the delivery note, which made it difficult to find it.
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Response from Precision Ski
Good evening, Thank you for your feedback. We have also just noticed that your first and last name are missing from the parcel. We have escalated the problem and thank you again for reporting it to us. We apologize for the inconvenience.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/11/2019
Simple, fast and efficient
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Response from Precision Ski
Hello Julie, Thank you very much :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 29/11/2019
Hello: I'm a bit disappointed because I thought I had ordered a gift pack which I didn't receive. On the other hand, I have nothing to say about the site and the delivery of the order. Sincerely TM
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Response from Precision Ski
Good evening, We would like to apologize for the inconvenience, after checking, our team forgot the gift wrap. We have just refunded the 2.99. Thank you for your understanding.
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 22/11/2019
nothing to say to the contrary
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Response from Precision Ski
Hello Jean, Thank you for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 26/11/2019
contact télé. sympa mais quand même deux erreurs sur une commande de deux articles
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Response from Precision Ski
Hello, Thank you for your feedback, however there was only one error on the 4 items and not two. As explained on the phone, there was a labelling error between Rossignol and our logistics. It seems to me that we have found a solution to your problem? Yours faithfully
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/11/2019
1st shipment never received. After contacting the after-sales service, the shipment was sent immediately and received the next day. Friendly and responsive staff.
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Response from Precision Ski
Hello Guillaume, Thank you for sharing your experience and your confidence :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/11/2019
Simple, fast and effective. On the other hand, the cardboard box my package came in was far too big.
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Response from Precision Ski
Hello Florent, Thank you for your feedback :) We were indeed out of stock on a packaging model. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/11/2019
Super-fast delivery
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Response from Precision Ski
Hi Jino, Thanks for the feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 19/11/2019
The camping cutlery kit must have been unavailable when I made my selection, and disappeared without comment! The secure payment indicator is not obvious: it was your e-mail that reassured me. Ultra-fast service! Well done!
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Response from Precision Ski
Hello, thank you for your feedback. We don't really understand the complicated ordering process you mentioned. According to the information recorded when you placed your order, the product was not added to your basket, which is why it is not in the order summary. During the ordering process, which is the same for all sites, you have the option of unfolding your basket at each stage, and the basket is displayed again before you tick the general terms and conditions. Products do not disappear from a shopping cart, even if a customer orders the same product at the same time and we run out of quantities, a message on a red background warns you and blocks the order, asking you to remove it from the cart to avoid any misunderstanding. I hope I've been able to answer your questions. Thank you for your interest.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/11/2019
The gift wrap is NOT well made and damaged.
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Response from Precision Ski
Hello Fabien, We have taken note of your feedback. We're sorry if the gift wrap didn't live up to your expectations. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/11/2019
Easy ordering, good tracking and fast delivery.
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Response from Precision Ski
Hello Patrick, Thank you for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/11/2019
Very good site, a few bugs sometimes Selection of sizes a bit confusing though
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Response from Precision Ski
Hello Philippe, Thank you for choosing precisionski.fr. We take note of your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/11/2019
Fast, compliant product of very good quality. Reliable site, ordered with my eyes closed.
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Response from Precision Ski
Hello Nicolas, Thank you for taking the time to write your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/10/2019
A little narrow in width!
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Response from Precision Ski
Hello David, You have a period of 30 days from receipt of your products to exercise your right of withdrawal, without having to justify your reasons or pay any penalty. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 22/10/2019
Clear and simple
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Response from Precision Ski
Hello Charlotte, Thank you for your review :) What is the problem with your note? See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/10/2019
Nice product but the quality is average for the price.
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Response from Precision Ski
Hello Carine, You have a period of 30 days from receipt of your products to exercise your right of withdrawal, without having to justify your reasons or pay a penalty. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/10/2019
Ras.
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Response from Precision Ski
Hello Didier, Thank you for your feedback ;) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/10/2019
Great price. Great lead time. More description would be appreciated, especially on the different grinding wheels.
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Response from Precision Ski
Hello Didier, Thank you for your feedback :) We take note of your recommendation. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/10/2019
Good site
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Response from Precision Ski
Hello Christelle, Thank you for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/09/2019
Easy-to-use site.
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Response from Precision Ski
Hello Mathilde, Thank you for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/10/2019
fast, efficient, good price
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Response from Precision Ski
Hello Franck, Thank you for sharing your experience :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/09/2019
well
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Response from Precision Ski
Hello Luc, Thank you for your feedback :) See you soon, The Precisionski team
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