The online store excels in delivering products that closely match their descriptions, with many customers noting that items received are exactly as expected. Fast delivery is consistently highlighted, with numerous reviews mentioning orders arriving sooner than anticipated, often within 24 to 48 hours, which adds to the overall positive shopping experience. Customers also appreciate the responsive and helpful customer service, which enhances their confidence in the store's reliability.
Very good, only it was described in the article that the glasses were polarized, but they're not.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 29/06/2016
Size received did not correspond to size received,
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 26/05/2016
Despite an initial error in the reference sent (different graphics on the bag but correct model), I received the correct bag very quickly, one week after ordering.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 06/03/2016
Product conforms (but wrong size for ski boots) and fast delivery. It's a pity that return shipping costs are at the customer's expense.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 04/12/2015
I ordered 2 snow covers, but only received one!!!!! On
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 24/02/2016
Lack of clarity in the choice of mode of transport, I could not choose the delivery I wanted because of a bug obviously.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 17/02/2016
I remove a star 1) because the site forgot a part of the address I had to make 10 km for nothing. 2) transport paying. 3) the photo and description are different from the product 4) the phone cost of 9mn25 s m à is too expensive 7 84 of tel when the other sites are free Otherwise delivery time correct,
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 26/02/2016
It would have been a good idea to specify that the bindings were not mounted on the skis, as shown in the photo...?
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 10/02/2016
The sweatshirt is disappointing for its very thin material, which is praised for its water-repellent properties, so it was ordered for skiing. For delivery, no problem... on time
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 18/01/2016
Lack of information on products sold. For example, for Spider socks for children and adults, I had to contact the site because there were no French size correspondences.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 04/01/2016
Very serious site with interesting prices, but my first oakley mask that I ordered I received with a manufacturing defect at the level of the screen, they made me an exchange, the new one that I received does not have manufacturing defect it is niquel and normal, except that the glass inside is scratched, which disgusts me a little for a mask with more than 115 euros which is supposed to be new. If it had been small scratches on the outside, I wouldn't have said anything, because he'll see other scratches, but here it's on the inside, it's a mess, it's not very aesthetic, it's like a little circle 0.5cm in diameter (or a little more) in one corner with micro-scratches (they're not deep), but fortunately the scratches don't bother me when I put the mask on, I don't see them at all or hardly at all, so I keep the mask, I don't want to go to the trouble of sending it back again. Despite everything, it's a serious company that I recommend, and I may be ordering from them again soon, or shopping directly in one of their boutiques if I happen to go on holiday to one of the resorts where they have stores.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 29/11/2015
Unclear terms and conditions for using promo codes. Unanswered chat questions... Descriptions not always very clear or even contradictory (cf men's or women's model...)
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 26/11/2015
The helmet arrived exceptionally quickly. However, it is stained as if it were a display model.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 10/11/2015
I was slightly disappointed because the shirt I received was not exactly the same as the one I ordered and it was not delivered to the parcel post I had chosen but to another one a little further away.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 08/11/2015
Contacted customer service for information, very quick response. The 2 stars less? Because the item was never delivered to me, the seller realized, at the time of shipping, that the item had defects... Immediate reimbursement. So I think he's still a good seller, but he could have realized it earlier.
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