The online store excels in delivering products that closely match their descriptions, with many customers noting that items received are exactly as expected. Fast delivery is consistently highlighted, with numerous reviews mentioning orders arriving sooner than anticipated, often within 24 to 48 hours, which adds to the overall positive shopping experience. Customers also appreciate the responsive and helpful customer service, which enhances their confidence in the store's reliability.
the site is good and the photos faithful. delivery is fast in point relay. Error on the advice produced by your seller, but rectification made so perfect
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Response from Precision Ski
Hello, Thank you very much for sharing your experience with us. We are pleased to have been able to meet your expectations and we hope that your next order will be 100% satisfactory. We look forward to seeing you on precisionski.com. Good day, The Precisonski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/12/2021
efficient
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Response from Precision Ski
Hello, Thank you very much for sharing your experience with us. We are pleased to have been able to meet your expectations and we hope that your next order will be 100% satisfactory. We look forward to seeing you on precisionski.com. Good day, The Precisonski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/12/2021
good and delivered on the date specified in the order
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Response from Precision Ski
Hello, Thank you very much for sharing your experience with us. We are pleased to have been able to meet your expectations and we hope that your next order will be 100% satisfactory. We look forward to seeing you on precisionski.com. Good day, The Precisonski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/12/2021
nothing to say
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Response from Precision Ski
Hello, We are pleased to have been able to meet your expectations and we hope that your next order will be 100% satisfactory. We look forward to seeing you on precisionski.com. Good day, The Precisonski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/11/2021
Great article but I don't give the store four stars because the sweater was delivered with a sale label, which I didn't take advantage of. The rest is perfect, well packaged, very fast delivery.
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Response from Precision Ski
Hello, Thank you very much for sharing your experience. We apologize for the inconvenience and are pleased that we were able to meet your expectations. We hope your next order will be 100% satisfactory. We look forward to seeing you on precisionski.com. Good day, The Precisonski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/11/2021
No problems with the order. Everything went smoothly.
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Response from Precision Ski
Hello, Thank you very much for sharing your experience with us. We are pleased to have been able to meet your expectations and we hope that your next order will be 100% satisfactory. We look forward to seeing you on precisionski.com. Good day, The Precisonski team
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 28/11/2021
I ordered ski pants in size XS and received a 46! I returned the pants and I had to pay for them... it's unacceptable... moreover, they don't exchange products. Not very satisfied.
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Response from Precision Ski
Thank you for your review, all feedback is important to us and we are sorry to hear that you had such a frustrating experience. We apologize for the size error. Your shopping cart contained several items and we have refunded the pants but not the original shipping cost. For the return, did you use the right return form? Sincerely
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/11/2021
Fine
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Response from Precision Ski
Hello, Thank you very much for your feedback and see you soon on Précisionski.fr Good day, The Précisionski team
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 29/10/2021
I have returned my order for a refund
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Response from Precision Ski
Hello, Thank you for your feedback. I am sorry that the delivery of your order did not bring you complete satisfaction due to the delay of our carrier. I see on the tracking that the dispute was closed quickly with the refund of your entire order and shipping costs. I hope your next order will satisfy you. See you soon, The Précision Ski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/10/2021
Satisfied.
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Response from Precision Ski
Hello, We're delighted to hear that the service we provided met your expectations. We look forward to seeing you again on Precisionski. Good day, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/10/2021
waiting for the snow to try
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V
Verified Buyer
Rating: 4 out of 5
following a purchase from 05/10/2021
Very good
Response from Precision Ski
Thank you! Hope to see you soon at precisionski
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/08/2021
All OK
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Response from Precision Ski
Hello, thank you for sharing your experience and see you soon on Precisionski.co.uk Good day, The Precisionski team
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 17/08/2021
Web site Okay. messages indicating status of delivery not very clear. Las part of delivery by DPD not satisfactory, as they could have posted the package through the letterbox, but instead dropped if off at a collection point, Not very convenient
Response from Precision Ski
Hello, Many thanks for your feedback. We are sorry for the inconvenient and we takes notes of your recommandation. Hope to see you soon on Precision Ski. Have a great day, The Precisionski team
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 12/08/2021
All the information product and delivery was very clear and the tracking of my package was very helpful. The box it was delivered it was very large though.
Response from Precision Ski
Hello, Many thanks for your returns. We really appreciate your good feedback. We hope to see you soon on our website. Have a great day, The Precisionski Team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/07/2021
Interesting choice of material. I received precise information on an item before ordering. The team is available, I recommend
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Response from Precision Ski
Hello, We are delighted to hear that you liked the Precisionski.co.uk website and that our service met your expectations. Thank you very much for your feedback and recommendation. We look forward to seeing you again on our site. Good day, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/07/2021
Easy to choose the right product, fast delivery, effective email communication. Great stuff!
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Response from Precision Ski
Hello, We're delighted to hear that you liked the site's interface. Thank you very much for sharing your experience and we look forward to seeing you on Precisionski.co.uk. Good day, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/07/2021
Navigation not very user-friendly, but does the job
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Response from Precision Ski
Hello, thank you for sharing your experience. We look forward to seeing you again on Precisionski.com Good day, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/07/2021
Great after-belly service, thanks Florian
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Response from Precision Ski
Hello, It's a pleasure to hear that you liked the Precisionski.fr service. Thank you very much for sharing your experience and for your appreciation of the team. We look forward to seeing you on the site. Good day, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/07/2021
The order was sent quickly, but there was a color error on my backpack. They would have exchanged it but I decided to keep it.
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Response from Precision Ski
Hello, Thank you very much for your feedback. We're very sorry for the inconvenience and hope to see you back at Precisionski.co.uk soon. Good day, The Precisionski team
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 06/07/2021
All ok, very good and fast delivery also in Europe good product with good price, very happy
Response from Precision Ski
Hello, Many thanks fr your feedback, we really appreciate it. We are happy that everything went well with your order. Hope to see you soon in Precisionski.co.uk. Have a great day, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/06/2021
Compliant order with the only negative point being the price of delivery to the relay point in Belgium, which I consider slightly excessive (5 euros).
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Response from Precision Ski
Hello, Thank you very much for sharing your experience. We have taken note of your comment and will pass it on to the relevant department. We look forward to seeing you on Precisionski.fr. Good day, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/04/2021
fast and efficient
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Response from Precision Ski
Hello, Thank you very much for your feedback. It's a pleasure to hear that everything went well for you. We look forward to seeing you on Precisionski.com. Good day, The Precisionski team
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 12/04/2021
Good service and lots of high-quality products! Easy shipping and fast paying during checkout. I wish for some more information about the products itself below the items in the shop. But overall super happy about choosing Precision Ski for shopping!
Response from Precision Ski
Hello, Thank you very much for let us know your feedback about the website. We appreciate it. We are happy to know that the service was good and everything went well for you. We hope to see you soon on Precisionski.de. Have a great day, The Précisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/03/2021
fast reception
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Response from Precision Ski
Hello, It's a pleasure to hear that everything went well. Thank you very much for sharing your experience. We look forward to seeing you on Précisionski.fr. Good day, The Précisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/03/2021
Fast, easy access
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Response from Precision Ski
Hello, We're delighted that you liked the site's interface. Thank you very much and see you soon on Précisionski.fr. Good day, The Précisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/02/2021
Very good item. Unfortunately the package arrived torn, open. Please check with your carrier.
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Response from Precision Ski
Hello, Thank you very much for sharing your experience. We are very sorry for the inconvenience. We are delighted that you liked the shoes. We look forward to seeing you on the Précisionski.fr website. Good day, The Précisionski team,
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/03/2021
Nothing
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Response from Precision Ski
Hello, Thank you for taking the time to share your experience with us. We look forward to seeing you on Précisionski.fr Good day, The Précisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/03/2021
An order delivered very quickly, in line with our expectations. A few too many emails received though...
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Response from Precision Ski
Hello, We're delighted to have met your expectations. Thank you very much for your feedback and we look forward to seeing you on Précisionski.fr. Good day, The Précisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/02/2021
Correct!
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Response from Precision Ski
Hello, Thank you for taking the time to share your experience with us and see you soon on Précisionski.fr. Good day, The Précisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/02/2021
Fast, accurate delivery
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Response from Precision Ski
Hello, We are happy to have met your expectations. Thank you very much and see you soon on Précisionski.fr Good day, The Précisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/02/2021
Not enough product information If not fast and well packaged
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Response from Precision Ski
Hello, Thank you very much for sharing your experience. We're sorry for the inconvenience and will pass on this feedback to the relevant department. See you soon on Précisionski.fr Good day, The Précisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/02/2021
Fast delivery in a worldwide relay (Imphy shopkeeper at the top!) Product complies with my wishes.
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Response from Precision Ski
Hello, We are happy to hear that your experience with the site went well. Thank you for your feedback and see you soon on Précision Ski. Good day, The Précisionski team
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 14/02/2021
Delivery was very quick and since there occurred a little mistake in the proceeding of my order a very customer friendly solution was found. This is why it's "only" 4 out of 5 :) Definitely recommendable. Merci beaucoup!
Response from Precision Ski
Hello, Many thanks for your feedback. We are sorry again for the mistake. We are really happy to hear the recommendation. Hope to see you soon on Precision Ski. Have a great day, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/02/2021
I ordered 2 t-shirts from Picture Organic Clothing. The order was very easy to place via the Precision Ski website and delivery was fast. To my regret, the t-shirts were too big. So I returned the items and wrote to customer service, who were very responsive. The return went smoothly and the refund was prompt. In conclusion, a good experience.
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Response from Precision Ski
Hello, Thank you for your feedback. We're delighted to hear that, despite the size problem, everything went smoothly and that you're happy with the site's interface. See you soon on Précision Ski Good day, The Précisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/02/2021
well .
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Response from Precision Ski
Hello, thank you for your feedback and see you soon on our site. Good day, The Précisionski team
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 19/01/2021
I ordered a balaclava for 40 and selected fast delivery (24h delivery in Europe, 25!) to have it delivered to Switzerland because I needed it at all costs 2 weeks later, but in the end it arrived 3 weeks after the email telling me it would arrive at its destination within 24h. All this plus 30 administrative fees for customs clearance. I had also contacted the after-sales service to be told that the necessary steps would be taken to release the parcel, but nothing changed after several exchanges. Avoid ordering if you don't want to pay double for the item in unnecessary costs!
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Response from Precision Ski
Hello, As exchanged by email, your parcel suffered a complicated routing, with a consequent delay. We have fully refunded the shipping costs. The various taxes you have paid are indicated at the time of your purchase. Deliveries to Switzerland are subject to customs charges which may vary. Please bear in mind that you are buying the product tax-free and not inclusive of VAT. We apologize again, however we deplore your attitude not to exchange with our support service and you hasten to put bad marks on our company in various places. We wish you all the best.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/02/2021
RAS product found easily
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Response from Precision Ski
Hello, We are happy that your purchase went well and that the interface allowed you to find your product quickly. Thank you very much and see you soon on Précisionski.fr Good day, The Précisionski team
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 02/02/2021
Product delivered does not correspond to the one ordered. Had to return it, no more sizes available. 5 days lost?
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Response from Precision Ski
Hello, As explained by email, we are sincerely sorry, there was an internal error with the store where the product was on sale. We have generated a return slip to return the product. Again, our apologies for the inconvenience. Thank you for your understanding.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 29/01/2021
Perfect
Response from Precision Ski
Hello, Thank you for sharing your customer experience and hope to see you soon on Precisionski.fr Have a great day, The Précisionski team
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