The online store excels in delivering products that closely match their descriptions, with many customers noting that items received are exactly as expected. Fast delivery is consistently highlighted, with numerous reviews mentioning orders arriving sooner than anticipated, often within 24 to 48 hours, which adds to the overall positive shopping experience. Customers also appreciate the responsive and helpful customer service, which enhances their confidence in the store's reliability.
Hello Patrick, Thank you for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/11/2019
Very good site, a few bugs sometimes Selection of sizes a bit confusing though
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Response from Precision Ski
Hello Philippe, Thank you for choosing precisionski.fr. We take note of your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/11/2019
Fast, compliant product of very good quality. Reliable site, ordered with my eyes closed.
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Response from Precision Ski
Hello Nicolas, Thank you for taking the time to write your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/10/2019
A little narrow in width!
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Response from Precision Ski
Hello David, You have a period of 30 days from receipt of your products to exercise your right of withdrawal, without having to justify your reasons or pay any penalty. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/10/2019
Nice product but the quality is average for the price.
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Response from Precision Ski
Hello Carine, You have a period of 30 days from receipt of your products to exercise your right of withdrawal, without having to justify your reasons or pay a penalty. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/10/2019
Ras.
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Response from Precision Ski
Hello Didier, Thank you for your feedback ;) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/10/2019
Great price. Great lead time. More description would be appreciated, especially on the different grinding wheels.
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Response from Precision Ski
Hello Didier, Thank you for your feedback :) We take note of your recommendation. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/10/2019
Good site
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Response from Precision Ski
Hello Christelle, Thank you for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/09/2019
Easy-to-use site.
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Response from Precision Ski
Hello Mathilde, Thank you for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/10/2019
fast, efficient, good price
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Response from Precision Ski
Hello Franck, Thank you for sharing your experience :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/09/2019
well
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Response from Precision Ski
Hello Luc, Thank you for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/09/2019
no problem and fast delivery
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Response from Precision Ski
Hi Jean, Thanks for your feedback :) See you soon, The Precisionski team
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 02/09/2019
The order was nevrer received. DPD claims it has been delivered to the recipient, but it is nowhere to find. Disgusting.
Response from Precision Ski
Hello, We have the delivery made, a signed slip, difficult for us to do anything. Parcel tracking: https://www.chronopost.fr/tracking-no-cms/suivi-page?listeNumerosLT=XJ277254090JF&langue=en You have been asked for a certificate of non detention, so far nothing received.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/09/2019
Super fast delivery. Easy navigation. Cool promotions
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Response from Precision Ski
Hi Nathalie, Thanks for sharing :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/09/2019
Perfect but the site lacks practicality
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Response from Precision Ski
Hello, thank you for your feedback. Could you please tell us what you did not find useful or complex when using the site.
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 23/08/2019
Hello, I received my order but rather late, so I find the shipping costs excessive.
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Response from Precision Ski
Good evening, isn't 1/5 for late delivery a bit harsh? When we look at the tracking of your order, the order left the same day, we see that there was a packaging problem during transport on Monday evening, however it was available from Wednesday in the relay point. It's true that Chronopost didn't respect the 24-hour time limit, so the delivery time was extended to 48 hours. However, you collected your parcel on Friday, even though it had been there for 3 days. Another problem for us was the fact that a false cell phone number was included: 0600000000. How to manage your delivery knowing that all tracking is managed via sms ???? However, despite the very harsh rating for a parcel received in 48 hours instead of 24, you were warned at every stage: https://www.chronopost.fr/tracking-no-cms/suivi-page?listeNumerosLT=XT077338214FR&langue=fr When there's a delay like this, we always agree to reimburse the shipping costs to our customers, even if we're talking about 5 shipping costs, we're always happy to do so, but starting a discussion by putting a rating at 1, it's difficult for us to make a gesture afterwards.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/07/2019
Good product
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Response from Precision Ski
Hello, Thank you for your review :) We hope to see you again on Precisionski.fr See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/07/2019
As described! Fast and reliable delivery!
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Response from Precision Ski
Hello, Thank you for your review :) We are delighted to have been able to satisfy you. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/07/2019
Well-designed site.
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Response from Precision Ski
Thank you for your feedback. Hope to see you again on Precisionski.fr :) See you soon, The Precisionski Team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/07/2019
Very good tap dance
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Response from Precision Ski
Hello, Thank you for your feedback :) Do not hesitate to come back to us for a next order. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/04/2019
Good site but I think we can do better
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Response from Precision Ski
Hello, Thank you for your feedback. What problem did you encounter? See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/04/2019
Order placed on this site, the navigation is easy to find what you want. French day discount not negligible.
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Response from Precision Ski
Hello, thank you for your feedback :) We look forward to seeing you on Precisionski.co.uk. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/04/2019
I only regret that returns have to be paid for, especially when reordering (size change), which is rare.
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Response from Precision Ski
Hello, returns are free of charge for Metropolitan France only. For all other countries, return costs are at the customer's expense. Hope to see you again on Precisionski.fr :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/04/2019
Fast service
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Response from Precision Ski
Thank you for your feedback. Hope to see you again on Precisionski.fr :) See you soon, The Precisionski Team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 31/03/2019
Just the recovery emails get mixed up with the validation emails from recuperation....
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Response from Precision Ski
Hello, We take note of your feedback :) We look forward to seeing you on Precisionski.co.uk. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/03/2019
Very practical site
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Response from Precision Ski
Thank you for your feedback. Hope to see you again on Precisionski.fr :) See you soon, The Precisionski Team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/03/2019
Order conformed, received promptly. Average price
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Response from Precision Ski
Thank you for your feedback. Hope to see you again on Precisionski.fr :) See you soon, The Precisionski Team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/03/2019
Satisfactory
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Response from Precision Ski
Thank you for your feedback. Hope to see you again on Precisionski.fr :) See you soon, The Precisionski Team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/03/2019
Fine
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Response from Precision Ski
Hello, Thank you for your review. Hope to see you again on Precisionski.fr :) See you soon, The Precisionski Team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/03/2019
Good site, good products, shame not to have too much choice on some equipment size is limited
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A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/02/2019
Well-designed, clear and pleasant site. Fast, well-packaged delivery. Give more preference to products made in France and it would be perfect.
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Response from Precision Ski
Thank you for your feedback. We look forward to seeing you on Precisionski.co.uk :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 19/02/2019
charge 5 euros for a chronopost shipment sent to a store 1 hour from home!
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Response from Precision Ski
Hello, we don't really understand your opinion. You ordered by requesting delivery to this relay point: CARREFOUR CONTACT 32 Place de la Mairie 05120 l'argentière-la-bessée France The parcel has been in this relay point since February 21, the day after you placed your order. It's hard to understand this notice, it's indicated on your own invoice, it's your choice which has been made: Track your parcel here: https://www.chronopost.fr/tracking-no-cms/suivi-page?listeNumerosLT=XT041238483FR&language=en_FR From the outset everything has been in order, thank you for sending us a little more information because no matter how hard we look, we don't understand. Above all, no complaint on our support, no email, nothing from you.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/02/2019
compliant and fast
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Response from Precision Ski
Hello, thank you for your review :) We look forward to seeing you again on Precisionski.co.uk See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/02/2019
Super
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Response from Precision Ski
Hello, Thank you for your feedback :) Do not hesitate to come back to us for a next order. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/02/2019
Easy enough to navigate to find products.
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Response from Precision Ski
Hello, Thank you for your review :) We hope to see you again on Precisionski.co.uk See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/02/2019
New order on the site: satisfied so I'm coming back, but 4 stars because the price was a bit lower elsewhere. I didn't take the risk of changing business because of the quality of the service and out of loyalty.
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Response from Precision Ski
Hello, We take note of your feedback :) Thank you for your trust and loyalty. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/02/2019
ouaich bien
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Response from Precision Ski
Hello, Thank you for your feedback :) Do not hesitate to come back to us for a next order. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/02/2019
Fast order processing. Lack of additional information on product sheets otherwise perfect.
Translated reviews
Response from Precision Ski
Hello, We take note of your feedback :) Thank you for your trust and loyalty. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/02/2019
Serious and fast
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Response from Precision Ski
Hello, Thank you for your feedback :) We are delighted to have been able to satisfy you. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/02/2019
Perfect
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Response from Precision Ski
Hello, Thank you for your review :) We are delighted to have been able to satisfy you. See you soon, The Precisionski team
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