The online store excels in delivering products that closely match their descriptions, with many customers noting that items received are exactly as expected. Fast delivery is consistently highlighted, with numerous reviews mentioning orders arriving sooner than anticipated, often within 24 to 48 hours, which adds to the overall positive shopping experience. Customers also appreciate the responsive and helpful customer service, which enhances their confidence in the store's reliability.
I did not receive my order! Saying that I could not contact me! I never received a phone call or email! It seems they don't deliver in Switzerland!! Too complicated. But not mentioned on the site. Very disappointed.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/02/2019
No problems at all. Product conforms, arrived on time, well packed and in good condition!
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Response from Precision Ski
Hello, Thank you for your feedback :) Do not hesitate to come back to us for a next order. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/02/2019
Wide selection, fast delivery! Precision ski can make an effort on the prices! It's cheaper on the net!
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Response from Precision Ski
Hello, Thank you for choosing Precisionski.co.uk for your order. We have taken note of your feedback ;) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/02/2019
Meets my expectations Reliable
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Response from Precision Ski
Hello, Thank you for your feedback. Do not hesitate to come back to us for a next order :) See you soon, The Precisionski team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/01/2019
good
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Response from Precision Ski
Hello, Thank you for your review :) We are happy to have been able to satisfy you. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/01/2019
well
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Response from Precision Ski
Hello, Thank you for your feedback. Do not hesitate to come back to us for a next order :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/01/2019
order received quickly and correctly
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Response from Precision Ski
Hello, Thank you for your purchase and your review. Do not hesitate to come back to us for a next order :) See you soon, The Precisionski team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/01/2019
interesting site, top selection and speed
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Response from Precision Ski
Hello, Thank you for sharing your experience. We are very pleased that you have found complete satisfaction on precisionski.fr :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/01/2019
Very good
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Response from Precision Ski
Hello, Thank you for your review :) We are delighted to have been able to satisfy you. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 30/12/2018
For a 1st order I waited 10 days, fault of the deliverers.... but I regulate with precisionski.fr thus with you to make the necessary to respect the deadlines envisaged as of the order !!!! 10 days for 2 cups, abused and bad impression
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Response from Precision Ski
Hello, Thank you for your feedback. We acknowledge the delivery problem, of course we take it for us since we offer DPD, so it's up to us to manage the problems. However, as a reminder, when you ordered on December 3rd at 8pm, we clearly indicated on the product sheets and the carrier summary that Chronopost and DPD did not collect parcels on the 30th, 31st, 01st and 02nd. This was the case for all sites, even the big AMAZON. Your parcel then left on the 04 and took 5 days instead of 48 hours. Yes, the whole western part of France was saturated, whether with TNT, Colissimo, DPD etc... The sorting centers in Bordeaux took a week to bring the flow of parcels up to date, a problem caused by the huge influx at Christmas, but also by Cdiscount's logistics base in your region. Not to mention the millions of parcels returned after Christmas. We're sorry, these are the times of year when there are major delivery problems every year, that's 2 times a year, too bad you can't take a little more into consideration the progress of your order, no feedback on your product, experience on the site etc.... 98% of our orders are delivered in 24/48h all year round except on Black Friday and the week of Christmas and New Year's Day.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/01/2019
Interesting
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Response from Precision Ski
Hello, We take note of your opinion. Do not hesitate to come back to us for a next order :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/01/2019
all right, now we just have to try out the equipment
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Response from Precision Ski
Thank you for choosing Precisionski.co.uk for your purchase. We're very pleased that you're completely satisfied :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/01/2019
Satisfied
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Response from Precision Ski
Hello, Thank you for sharing your experience. Do not hesitate to come back to us for a next order :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/12/2018
well
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Response from Precision Ski
Hello, Thank you for your feedback :) Do not hesitate to come back to us for a next order. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/12/2018
good site, plenty of choice and efficient delivery
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Response from Precision Ski
Hello, Thank you for your feedback. Do not hesitate to come back to us for a next order :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/11/2018
Very clear site with a wide choice of high quality products at very affordable prices.
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Response from Precision Ski
Hello, Thank you for taking the time to write your feedback. We're delighted that you found Precisionski.co.uk to your complete satisfaction. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/12/2018
Product conforms to order and delivery time is top notch.
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Response from Precision Ski
Hello, Thank you for your feedback. Do not hesitate to come back to us for a next order :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/11/2018
Packaging not necessarily great, a few marks of rubbing on one of the products. Not too serious.
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Response from Precision Ski
Hello, Thank you for your feedback, we take note of your comment :) We are very attentive to our customers' satisfaction. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/12/2018
Good site
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Response from Precision Ski
Hello, Thank you for your purchase. Do not hesitate to come back to us for a next order :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/10/2018
Received on time, nothing to report
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/12/2018
impeccable
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Response from Precision Ski
Hello, Thank you for your purchase and your review :) Do not hesitate to come back to us for a next order. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/12/2018
Good site, lots of choice, but not a lot of XXL.
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Response from Precision Ski
Hello, Thank you for taking the time to give us your opinion :) We're delighted to have been able to satisfy you. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 01/12/2018
I do not recommend this site! Error at the. Order I am announced a refund that was never made. Very disappointed
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Response from Precision Ski
Hello, Your message is very strange, you ordered from us on Saturday 01/12/2018, your package was collected from a relay point on 07/12. Here is your tracking: http://www.dpd.fr/trace/250274801022670 You picked up the package with proof of signature and delivery here: SUPER U - P54653 LES AUBEPINS 18410 ARGENT SUR SAULDRE We then generated a return slip following the color error, pink and black instead of pink and white. To date, the tracking of the return parcel has never been sent back by you: https://www.laposte.fr/particulier/outils/suivre-vos-envois?code=8R30563872226 We have sent you two automatic reminder emails to send the product back to us. We have no problem refunding you, but the product must be returned with the free voucher, which has not been done!
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/11/2018
A reliable site, fast arrival and good discounts.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/11/2018
good site product delivered quickly and as I expected
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Response from Precision Ski
Hello, Thank you for your feedback :) Do not hesitate to come back to us for a next order. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/12/2018
Payment by credit card is sometimes capricious. Otherwise nothing to complain about.
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Response from Precision Ski
Hello, Thank you for your feedback :) We have taken note of your comment and will pass on the information. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 16/11/2018
Unreliable site. Would not recommend. Did not get what I expected.
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Response from Precision Ski
Hello, Could you please tell us what went wrong with your order. I have just looked, we have no complaint, your package was available in the relay you had chosen in 48 hours, tracked here: http://www.dpd.fr/trace/250274801021889 The package remained 8 days before you came to pick it up. Behind no request for return, we do not understand what happened in view of your comment. Thank you very much.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/12/2018
quick and easy to use
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Response from Precision Ski
Hello, Thank you for your feedback. Do not hesitate to come back to us for a next order :) See you soon, The Precisionski team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/12/2018
Very happy overall, but the shipping costs are a bit high I think and the minimum purchase to reach free shipping is quite high.
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Response from Precision Ski
Thank you for your feedback. We have taken note of your opinion concerning the express delivery charge for delivery within 24 hours to your home before 1 p.m. However, you had the option of choosing another delivery method. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/12/2018
Not bad, can be much improved
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Response from Precision Ski
Hello, thank you for your feedback. What problem did you encounter? See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/11/2018
Good product selection. Fast shipping, reliable packaging
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Response from Precision Ski
Hello, Thank you for choosing precisionski.fr for your purchase :) We are delighted to have been able to satisfy you. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/12/2018
Good for detailed product descriptions and responsive customer service. Chronopost delivery not up to scratch
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Response from Precision Ski
Hello, Thank you for your review, we take note of your bad experience concerning the delivery. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/12/2018
no surprise, good surprise.
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Response from Precision Ski
Hello, Thank you for your feedback :) Do not hesitate to come back to us for a next order. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/11/2018
fast delivery and quality product
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Response from Precision Ski
Hello, Thank you for your feedback ;) We are delighted to have been able to satisfy you. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/12/2018
Very good site for all ski purchases, very wide choice. Well done, but it's a shame about the 10 delivery charge, which I find exaggerated!
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Response from Precision Ski
Hello, Thank you for sharing your experience :) We take note of your opinion regarding delivery costs in Luxembourg. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/11/2018
Good selection of mountain outdoor products
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Response from Precision Ski
Hello, Thank you for your feedback :) Do not hesitate to come back to us for a next order. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/11/2018
Clair
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Response from Precision Ski
Hello, Thank you for your feedback. Do not hesitate to come back to us for a next order :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/09/2018
It still lacks products but well. More technical pdts please
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Response from Precision Ski
Hello, Thank you for your purchase and your review. The new autumn-winter 2018-2019 collections are arriving gradually, so don't hesitate to come back to us in a few days ;) See you soon, The Precisionski team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/09/2018
Order well tracked. Delivery a little late.
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Response from Precision Ski
Thank you for choosing Precisionski.co.uk for your purchase. We take note of your opinion and are sorry to read that your experience with DPD did not go as planned. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/09/2018
reliable
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Response from Precision Ski
Hello, Thank you for your purchase and your review. Do not hesitate to come back to us for a next order :) See you soon, The Precisionski team
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