The online store excels in delivering products that closely match their descriptions, with many customers noting that items received are exactly as expected. Fast delivery is consistently highlighted, with numerous reviews mentioning orders arriving sooner than anticipated, often within 24 to 48 hours, which adds to the overall positive shopping experience. Customers also appreciate the responsive and helpful customer service, which enhances their confidence in the store's reliability.
I was unlucky because I received a defective item (Briko helmet with a 4 mm diameter hole on the shell) and at this time of year several parcels have been lost to me by certain transport companies. And as I need this item for this summer and I'm not sure if there's any stock ... I'll have to keep this item with a defect. Anyway, even during the COVID period, this company is very serious and educational. They're trying to find me information about the potential danger of this defect. And must come back to me, given the manner and good customer care, I will certainly continue my purchases with them if need be. Nothing to do with other companies that have sent me packages that have since been lost. They are very professional... I recommend them.
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A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 24/03/2020
Fast through these difficult times
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Response from Precision Ski
Hi Eric, Thanks for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/03/2020
well
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Response from Precision Ski
Hello, thank you for your opinion :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/03/2020
Fast, trouble-free delivery
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Response from Precision Ski
Hello Nicolas, Thank you for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/03/2020
Overall satisfactory experience. Order arrived a day late.
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Response from Precision Ski
Hello Moo, Thank you for your feedback :) We apologize for the inconvenience. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/03/2020
Easy to find, order and pay for.
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Response from Precision Ski
Hello cédric, Thank you for your feedback on Precisionski.fr :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/02/2020
Very clear site, simple navigation, to be recommended
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Response from Precision Ski
Hello Alexandre, Thank you very much :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/02/2020
Navigation ok
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Response from Precision Ski
Hi Arthur, Thanks for your review :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/02/2020
Order corresponds to my expectations
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Response from Precision Ski
Hello Georges, Thank you for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/02/2020
Fast and efficient. -1 star for the shipping costs which could be offered from a certain sum.
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Response from Precision Ski
Hello Berenger, We've taken note of your feedback. Thank you for choosing Precisionski.com :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/02/2020
clear description suitable packaging
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Response from Precision Ski
Hi Laurent, Thanks for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 13/02/2020
Very fast delivery and attractive price, but the helmet delivered was damaged. Shame, I had to return the order
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Response from Precision Ski
Hello Sébastien, Thank you for taking the time to write your feedback. We apologize again for the inconvenience. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/02/2020
The equipment delivered the 1st time (portable waxing table with cover) was damaged; it was replaced quickly and free of charge. The new waxing table received is in perfect condition, but its cover is still cut in some places. The supplier (VOLA) would do well to review the way it packages this type of equipment.
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A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/02/2020
Good quality product, as ordered
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Response from Precision Ski
Hello Philippe, Thank you for your opinion :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/02/2020
Very fast delivery, good communication
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Response from Precision Ski
Hello Maud, Thank you for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/01/2020
clear and well done
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Response from Precision Ski
Hello Karl, Thank you for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 26/01/2020
Unfortunately the product was not sent to the location I had chosen.
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Response from Precision Ski
Hello, We're sorry, the message from chronopost is the refusal of the relay, this can sometimes happen when a relay is saturated. Here is the official message: Reason: Relay refused Comment: Collection point initially chosen unavailable. New address communicated (by email or SMS) as soon as the parcel is available. Our apologies again.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/01/2020
Good but a bit expensive!!!
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Response from Precision Ski
Hello Erwan, Thank you for choosing Precisionski.fr :) We look forward to hearing from you. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/02/2020
Fine
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Response from Precision Ski
Hello Issa, Thank you for your opinion :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/02/2020
Pleasant site. However, it lacks a little description of the product purchased, which does not quite meet my expectations.
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Response from Precision Ski
Hello Silvain, Thank you for your feedback. You have a period of 30 days from receipt of your products to exercise your right of withdrawal, without having to justify your reasons or pay a penalty. From France, return postage is free. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/01/2020
Very fast delivery - a big plus
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Response from Precision Ski
Hello Loris, Thank you very much :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/01/2020
deadline met
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Response from Precision Ski
Hi Christophe, Thanks for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/01/2020
Fast and efficient
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Response from Precision Ski
Hello, thank you for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/01/2020
Fine
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Response from Precision Ski
Hello Gilles, Thank you for your opinion :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/01/2020
Order arrived on time and undamaged
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Response from Precision Ski
Hi Nais, Thanks for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 14/01/2020
Very expensive products overall - think about looking at the CO competition before you could save at least 10 or even more with delivery charges.
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Response from Precision Ski
Hello Dana, Thank you for choosing Precisionski.com :) We look forward to hearing from you. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/01/2020
Great 24-hour delivery. The only drawback is that the packaging and the helmet arrived full of dust.
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Response from Precision Ski
Hello Jérémy, Thank you for taking the time to write your feedback :) We apologize for the inconvenience. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/01/2020
Order well received very satisfied with superb gift wrapping
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Response from Precision Ski
Hello Isabelle, Thank you for taking the time to write your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 23/01/2020
I had ordered a hat with fleece inside and the one I received does not contain fleece.
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Response from Precision Ski
Hello, As indicated in the terms and conditions, you buy the products without tax and not with VAT, so 20% less. Please note that customs duties and taxes may be added by export carriers.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/01/2020
Longer delivery than expected but very good item
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Response from Precision Ski
Hello Katia, Thank you for your feedback. We apologize for the inconvenience. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/01/2020
Delivery on time nothing to say, however attention I received my package torn and my order was completely visible. Nothing damaged but be careful.
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Response from Precision Ski
Hello Chloe, Thank you for your feedback :) We will pass on the information to the carrier. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 15/12/2019
no opinion.
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A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 04/01/2020
You work with DPD, and they charged me CHF 65.00 for Swiss VAT, so you can imagine that the total cost of the ski suit I bought on your site was expensive. As a result, I won't be buying anything from you again.
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Response from Precision Ski
Hello, As indicated in the terms and conditions, you buy the products without tax and not with VAT, so 20% less. Please note that customs duties and taxes may be added by export carriers.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/01/2020
....
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Response from Precision Ski
Hello Estelle, Thank you for your note :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/01/2020
Order received quickly and top item!
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Response from Precision Ski
Hello Charlene, Thank you for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/01/2020
Very good
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Response from Precision Ski
Hello Jean-René, Thank you very much :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/01/2020
Good material
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Response from Precision Ski
Hi Hervé, Thanks for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 11/01/2020
Thanks Ras
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Response from Precision Ski
Hello Jean-Louis, Thank you very much for your comment :) Are you sure of your rating of 3 out of 5 in relation to your comment? See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/01/2020
Choice and quality. Efficient and professional. Good customer experience
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Response from Precision Ski
Hello Cedric, Thank you very much for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/01/2020
Lots of products. Too bad there aren't more photos of clothes worn. Not easy to choose without seeing what it looks like (length of jackets, for example) Rapid order arrival.
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Response from Precision Ski
Hi Vanessa, We've taken note of your shared experience. Thank you very much :) See you soon, The Precisionski team
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