The online store excels in delivering products that closely match their descriptions, with many customers noting that items received are exactly as expected. Fast delivery is consistently highlighted, with numerous reviews mentioning orders arriving sooner than anticipated, often within 24 to 48 hours, which adds to the overall positive shopping experience. Customers also appreciate the responsive and helpful customer service, which enhances their confidence in the store's reliability.
The site, ordering and delivery were all very smooth. Everything went smoothly. On the other hand, I was dissatisfied with the product, which had manufacturing defects. So satisfied with Précision Ski, which I hope is not responsible for this inconvenience!
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Response from Precision Ski
Hello Max, Thank you for taking the time to share your feedback :) We apologize again for the inconvenience. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 02/01/2020
I had made a mistake on my email address so no follow up, customer service solved my problem but the way they spoke to me was really not cordial at all. I was really answered as if I were a moron ... a bit disappointed.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/12/2019
fast order dispatch
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Response from Precision Ski
Hello Stéphanie, Thank you for your feedback :) See you soon, The Precisionski team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/01/2020
8/10 order arrived good day and impeccable, I have to return the pants because too large and too bad I can not exchange!
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Response from Precision Ski
Hello Dominique, Thank you for your feedback. Precisionski no longer offers exchanges, but return shipping is free :) See you soon, The Precisionski team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/01/2020
Easy ordering via the website, fast and simple delivery.
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Response from Precision Ski
Hello Johanna, Thank you for your positive feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/12/2019
Tres boen
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Response from Precision Ski
Hello Marie-Josée, Thank you for your opinion :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 21/12/2019
Very satisfied with the experience, except that the product was too small. It said it would fit an 11-12 year old boy, but the size was too small (140-146 cm as indicated on the label) for my son (151 cm).
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Response from Precision Ski
Hello Nicole, Thank you for your feedback. On the product sheet it says 10-12 years, it's better to take the next size up if your son is 151cm tall. See you soon, The Precisionski team
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 20/12/2019
Order received incomplete and waxing iron broken!
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Response from Precision Ski
Hello Ludovic, We apologize again for the inconvenience. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/12/2019
Order received very quickly in 4 days following the information given and the follow-up with chronopost was perfect. Very well protected parcel and products. Very good value for money. 1 star less, because at the time of payment on the site, it could be a little more guided, and the site of delivery which was recorded, is not that which I had selected, nothing serious, but good.... probably a problem of refreshment. I will return all the same.
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Response from Precision Ski
Hello Raphael, We have taken note of your feedback. Thank you for choosing Precisionski.com :) See you soon, The Precisionski team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 31/12/2019
Everything is great: speed, simplicity. The site could just be a little more ergonomic.
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Response from Precision Ski
Hi Diana, We appreciate your feedback. Thank you for choosing Precisionski.com :) See you soon, The Precisionski team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/12/2019
deadline met
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Response from Precision Ski
Hello Marie Line, Thank you for your opinion :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/12/2019
Product conforms to visual, very pleasant, easy-to-read and simple site. Choice of products. Only downside: delivery took longer than expected....
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Response from Precision Ski
Hello Valentin, Thank you for your feedback :) We apologize for the inconvenience. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/12/2019
Choice, fast delivery.
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Response from Precision Ski
Hello Stéphanie, Thank you for your feedback :) See you soon, The Precisionski team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/12/2019
Everything went very well, deadline, easy on the site, the only regret on the outcome of the criteria that advises me the size M . too small , bouhhhhh !
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Response from Precision Ski
Hello Thierry, Thank you for your feedback, we hope to satisfy you next time :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/12/2019
easy, fast
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Response from Precision Ski
Hello Anne, Thank you for your feedback :) See you soon, The Precisionski team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/12/2019
Ras!
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Response from Precision Ski
Hello Delphine, Thank you for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/12/2019
Very good site
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Response from Precision Ski
Hi Arnaud, Thanks for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/12/2019
RAS good reception parcel
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Response from Precision Ski
Hi Christophe, Thanks for your feedback :) See you soon, The Precisionski team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/12/2019
packaging far below product
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Response from Precision Ski
Hello Patrick, We apologize for the inconvenience. Hope to see you again on Precisionski.fr :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/12/2019
perfect, as requested, very warm and insulating
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Response from Precision Ski
Hello Alexandra, Thank you for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/12/2019
Very good service: good communication and very fast delivery. One star - because I saw the same material cheaper on another site.
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Response from Precision Ski
Hello Claude, Thank you for choosing Precisionski.fr :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/12/2019
Very good
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Response from Precision Ski
Hello Nicolas, Thank you very much :) See you soon, The Precisionski team
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 08/12/2019
Too many e-mails.
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Response from Precision Ski
Hello Thibaut, We apologize for the inconvenience. Hope to see you again on Precisionski.fr :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/12/2019
Good products
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Response from Precision Ski
Hello Pauline, Thank you for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/12/2019
The item looks very good.dommage que pour un cadeau l'un des 2 emballages ait déjà été ouvert Un coup de cutter en dessous pour sortir le produit !
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Response from Precision Ski
Hello Jacques, We apologize for the inconvenience. We will report this problem to the carrier. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 29/11/2019
Unfortunately, once I'd placed my order, I found the same item cheaper and with free delivery on another French Sitte... I "played" the game by not ordering on the other site and getting my money back by returning to Precisionski, but I was obviously disappointed financially speaking...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/12/2019
meets my expectations
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Response from Precision Ski
Hi Eric, Thanks for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 01/12/2019
I had requested and paid for home delivery and here I am delivered to a relay point!!!!
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Response from Precision Ski
Hello François, We take note of the problem you have encountered with the transport company. Your message is very important to us, as it enables us to report any problems to the carrier. We apologize for the inconvenience. We hope to see you again on Precisionski.fr :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 27/11/2019
When I came to collect my parcel, my name did not appear anywhere on the delivery note, which made it difficult to find it.
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Response from Precision Ski
Good evening, Thank you for your feedback. We have also just noticed that your first and last name are missing from the parcel. We have escalated the problem and thank you again for reporting it to us. We apologize for the inconvenience.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/11/2019
Simple, fast and efficient
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Response from Precision Ski
Hello Julie, Thank you very much :) See you soon, The Precisionski team
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 29/11/2019
Hello: I'm a bit disappointed because I thought I had ordered a gift pack which I didn't receive. On the other hand, I have nothing to say about the site and the delivery of the order. Sincerely TM
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Response from Precision Ski
Good evening, We would like to apologize for the inconvenience, after checking, our team forgot the gift wrap. We have just refunded the 2.99. Thank you for your understanding.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 22/11/2019
nothing to say to the contrary
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Response from Precision Ski
Hello Jean, Thank you for your feedback :) See you soon, The Precisionski team
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 26/11/2019
contact télé. sympa mais quand même deux erreurs sur une commande de deux articles
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Response from Precision Ski
Hello, Thank you for your feedback, however there was only one error on the 4 items and not two. As explained on the phone, there was a labelling error between Rossignol and our logistics. It seems to me that we have found a solution to your problem? Yours faithfully
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/11/2019
1st shipment never received. After contacting the after-sales service, the shipment was sent immediately and received the next day. Friendly and responsive staff.
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Response from Precision Ski
Hello Guillaume, Thank you for sharing your experience and your confidence :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/11/2019
Simple, fast and effective. On the other hand, the cardboard box my package came in was far too big.
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Response from Precision Ski
Hello Florent, Thank you for your feedback :) We were indeed out of stock on a packaging model. See you soon, The Precisionski team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/11/2019
Super-fast delivery
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Response from Precision Ski
Hi Jino, Thanks for the feedback :) See you soon, The Precisionski team
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 19/11/2019
The camping cutlery kit must have been unavailable when I made my selection, and disappeared without comment! The secure payment indicator is not obvious: it was your e-mail that reassured me. Ultra-fast service! Well done!
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Response from Precision Ski
Hello, thank you for your feedback. We don't really understand the complicated ordering process you mentioned. According to the information recorded when you placed your order, the product was not added to your basket, which is why it is not in the order summary. During the ordering process, which is the same for all sites, you have the option of unfolding your basket at each stage, and the basket is displayed again before you tick the general terms and conditions. Products do not disappear from a shopping cart, even if a customer orders the same product at the same time and we run out of quantities, a message on a red background warns you and blocks the order, asking you to remove it from the cart to avoid any misunderstanding. I hope I've been able to answer your questions. Thank you for your interest.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/11/2019
The gift wrap is NOT well made and damaged.
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Response from Precision Ski
Hello Fabien, We have taken note of your feedback. We're sorry if the gift wrap didn't live up to your expectations. See you soon, The Precisionski team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/11/2019
Easy ordering, good tracking and fast delivery.
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Response from Precision Ski
Hello Patrick, Thank you for your feedback :) See you soon, The Precisionski team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/11/2019
Very good site, a few bugs sometimes Selection of sizes a bit confusing though
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Response from Precision Ski
Hello Philippe, Thank you for choosing precisionski.fr. We take note of your feedback :) See you soon, The Precisionski team
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