The online store excels in delivering products that closely match their descriptions, with many customers noting that items received are exactly as expected. Fast delivery is consistently highlighted, with numerous reviews mentioning orders arriving sooner than anticipated, often within 24 to 48 hours, which adds to the overall positive shopping experience. Customers also appreciate the responsive and helpful customer service, which enhances their confidence in the store's reliability.
Hello, Thank you very much for your feedback and see you soon on Précisionski.fr Good day, The Précisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/10/2021
Satisfied.
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Response from Precision Ski
Hello, We're delighted to hear that the service we provided met your expectations. We look forward to seeing you again on Precisionski. Good day, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/10/2021
waiting for the snow to try
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V
Verified Buyer
Rating: 4 out of 5
following a purchase from 05/10/2021
Very good
Response from Precision Ski
Thank you! Hope to see you soon at precisionski
C
Comprador verificado
Rating: 3 out of 5
following a purchase from 02/09/2021
I was supposed to receive it on Friday and it arrived on Tuesday and other than that it was fine but I didn't know why I paid express shipping.
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Response from Precision Ski
Hello, Thank you very much for taking the time to share your experience with us. We are sorry for the inconvenience. We look forward to seeing you on Precisionski.es. Have a nice day, The Precisionski Team,
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/08/2021
All OK
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Response from Precision Ski
Hello, thank you for sharing your experience and see you soon on Precisionski.co.uk Good day, The Precisionski team
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 17/08/2021
Web site Okay. messages indicating status of delivery not very clear. Las part of delivery by DPD not satisfactory, as they could have posted the package through the letterbox, but instead dropped if off at a collection point, Not very convenient
Response from Precision Ski
Hello, Many thanks for your feedback. We are sorry for the inconvenient and we takes notes of your recommandation. Hope to see you soon on Precision Ski. Have a great day, The Precisionski team
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 12/08/2021
All the information product and delivery was very clear and the tracking of my package was very helpful. The box it was delivered it was very large though.
Response from Precision Ski
Hello, Many thanks for your returns. We really appreciate your good feedback. We hope to see you soon on our website. Have a great day, The Precisionski Team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/07/2021
Interesting choice of material. I received precise information on an item before ordering. The team is available, I recommend
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Response from Precision Ski
Hello, We are delighted to hear that you liked the Precisionski.co.uk website and that our service met your expectations. Thank you very much for your feedback and recommendation. We look forward to seeing you again on our site. Good day, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/07/2021
Easy to choose the right product, fast delivery, effective email communication. Great stuff!
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Response from Precision Ski
Hello, We're delighted to hear that you liked the site's interface. Thank you very much for sharing your experience and we look forward to seeing you on Precisionski.co.uk. Good day, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/07/2021
Navigation not very user-friendly, but does the job
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Response from Precision Ski
Hello, thank you for sharing your experience. We look forward to seeing you again on Precisionski.com Good day, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/07/2021
Great after-belly service, thanks Florian
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Response from Precision Ski
Hello, It's a pleasure to hear that you liked the Precisionski.fr service. Thank you very much for sharing your experience and for your appreciation of the team. We look forward to seeing you on the site. Good day, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/07/2021
The order was sent quickly, but there was a color error on my backpack. They would have exchanged it but I decided to keep it.
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Response from Precision Ski
Hello, Thank you very much for your feedback. We're very sorry for the inconvenience and hope to see you back at Precisionski.co.uk soon. Good day, The Precisionski team
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 06/07/2021
All ok, very good and fast delivery also in Europe good product with good price, very happy
Response from Precision Ski
Hello, Many thanks fr your feedback, we really appreciate it. We are happy that everything went well with your order. Hope to see you soon in Precisionski.co.uk. Have a great day, The Precisionski team
V
Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 25/05/2021
Wrong item description, therefore wrong order No German address - unfortunately I do not understand French
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Response from Precision Ski
Hello, First of all, thank you for ordering from Precisionski.de. We apologize for the inconvenience. Have you tried to contact us regarding the problem with the product model? You can also contact us via customer support: [email protected] We will be happy to discuss with you the various issues you have encountered. Have a great day, The Precisionski Team,
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/06/2021
Compliant order with the only negative point being the price of delivery to the relay point in Belgium, which I consider slightly excessive (5 euros).
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Response from Precision Ski
Hello, Thank you very much for sharing your experience. We have taken note of your comment and will pass it on to the relevant department. We look forward to seeing you on Precisionski.fr. Good day, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/04/2021
fast and efficient
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Response from Precision Ski
Hello, Thank you very much for your feedback. It's a pleasure to hear that everything went well for you. We look forward to seeing you on Precisionski.com. Good day, The Precisionski team
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 12/04/2021
Good service and lots of high-quality products! Easy shipping and fast paying during checkout. I wish for some more information about the products itself below the items in the shop. But overall super happy about choosing Precision Ski for shopping!
Response from Precision Ski
Hello, Thank you very much for let us know your feedback about the website. We appreciate it. We are happy to know that the service was good and everything went well for you. We hope to see you soon on Precisionski.de. Have a great day, The Précisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/03/2021
fast reception
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Response from Precision Ski
Hello, It's a pleasure to hear that everything went well. Thank you very much for sharing your experience. We look forward to seeing you on Précisionski.fr. Good day, The Précisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/03/2021
Fast, easy access
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Response from Precision Ski
Hello, We're delighted that you liked the site's interface. Thank you very much and see you soon on Précisionski.fr. Good day, The Précisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/02/2021
Very good item. Unfortunately the package arrived torn, open. Please check with your carrier.
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Response from Precision Ski
Hello, Thank you very much for sharing your experience. We are very sorry for the inconvenience. We are delighted that you liked the shoes. We look forward to seeing you on the Précisionski.fr website. Good day, The Précisionski team,
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/03/2021
Nothing
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Response from Precision Ski
Hello, Thank you for taking the time to share your experience with us. We look forward to seeing you on Précisionski.fr Good day, The Précisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/03/2021
An order delivered very quickly, in line with our expectations. A few too many emails received though...
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Response from Precision Ski
Hello, We're delighted to have met your expectations. Thank you very much for your feedback and we look forward to seeing you on Précisionski.fr. Good day, The Précisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/02/2021
Correct!
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Response from Precision Ski
Hello, Thank you for taking the time to share your experience with us and see you soon on Précisionski.fr. Good day, The Précisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/02/2021
Fast, accurate delivery
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Response from Precision Ski
Hello, We are happy to have met your expectations. Thank you very much and see you soon on Précisionski.fr Good day, The Précisionski team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 02/02/2021
I had to travel to another town to pick up my parcel, even though I had requested delivery to a relay station near my home.
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Response from Precision Ski
Hello, Thank you for sharing your experience. We are very sorry for the inconvenience. Given the current conditions, some collection points are overloaded and our partners have no choice but to deliver the parcel to the nearest available collection point. We will of course pass on the information to the carrier in order to improve the service. We look forward to seeing you on Précisionski.fr Good day, The Précisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/02/2021
Not enough product information If not fast and well packaged
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Response from Precision Ski
Hello, Thank you very much for sharing your experience. We're sorry for the inconvenience and will pass on this feedback to the relevant department. See you soon on Précisionski.fr Good day, The Précisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/02/2021
Fast delivery in a worldwide relay (Imphy shopkeeper at the top!) Product complies with my wishes.
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Response from Precision Ski
Hello, We are happy to hear that your experience with the site went well. Thank you for your feedback and see you soon on Précision Ski. Good day, The Précisionski team
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 14/02/2021
Delivery was very quick and since there occurred a little mistake in the proceeding of my order a very customer friendly solution was found. This is why it's "only" 4 out of 5 :) Definitely recommendable. Merci beaucoup!
Response from Precision Ski
Hello, Many thanks for your feedback. We are sorry again for the mistake. We are really happy to hear the recommendation. Hope to see you soon on Precision Ski. Have a great day, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/02/2021
I ordered 2 t-shirts from Picture Organic Clothing. The order was very easy to place via the Precision Ski website and delivery was fast. To my regret, the t-shirts were too big. So I returned the items and wrote to customer service, who were very responsive. The return went smoothly and the refund was prompt. In conclusion, a good experience.
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Response from Precision Ski
Hello, Thank you for your feedback. We're delighted to hear that, despite the size problem, everything went smoothly and that you're happy with the site's interface. See you soon on Précision Ski Good day, The Précisionski team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 07/02/2021
I have no complaints about the product, which is in order. On the other hand, I paid almost 6 euros for express delivery (max 72h), and I didn't receive my article until more than a week after it had been dispatched. I contacted precisionski to explain my dissatisfaction and never got a reply. Admittedly, the parcel was delayed due to bad weather, but a reply from them would not have been out of place.
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Response from Precision Ski
Hello, Thank you for your feedback. However, we would like to add some information to your comment. You sent us a message on 11/02 at 9:20 am, our advisor replied at 10:46 am with the following message: Hello Catheline, Thank you for contacting us. We are very sorry for the inconvenience. We have launched an inquiry with the carrier to find out where the parcel is at the moment. My interlocutor told me it was on its way but could not guarantee a delivery date. I'll keep an eye on it. Sincerely," Behind we launched the procedure with Dpd. Dpd is not an express service at all, you could have taken Chronopost which is the same price and delivers in 24h. We are sincerely sorry for the delay in your parcel, due to bad weather according to the tracking system, but we did reply to your message 1h30 after receiving it, perhaps it's in your spam folder? We wish you all the best.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/02/2021
well .
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Response from Precision Ski
Hello, thank you for your feedback and see you soon on our site. Good day, The Précisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/02/2021
RAS product found easily
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Response from Precision Ski
Hello, We are happy that your purchase went well and that the interface allowed you to find your product quickly. Thank you very much and see you soon on Précisionski.fr Good day, The Précisionski team
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 29/01/2021
Perfect
Response from Precision Ski
Hello, Thank you for sharing your customer experience and hope to see you soon on Precisionski.fr Have a great day, The Précisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 31/01/2021
Very good - super fast delivery within 48H - only reason for not putting 5***** is that there was no more protection net for the ski touring skins and no way to pre-order them for later or in 2 expeditions.
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Response from Precision Ski
Hello, Thank you for your positive feedback. We are very sorry for the inconvenience. With the current demand for practice, the stocks available from the brands are low and this is why we could not respond favorably to your request. We apologize once again. We look forward to seeing you on Précisionski.fr Good day, The Précisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/01/2021
Good contact with customer service following a small bug when paying for the order.
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Response from Precision Ski
Thank you for your feedback. We are sorry for the inconvenience and hope to see you soon on Précisionski. Good day, The Précisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/01/2021
Satisfied
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Response from Precision Ski
Hello, Thank you very much for sharing your experience and we look forward to seeing you on Précisionski.fr. Good day, The Précisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/01/2021
Good site, reactivity in order processing and shipping. In my opinion, the package should be more discreet (make it more anonymous by removing the site logos, for example). Mine has been opened... Otherwise R.A.S
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Response from Precision Ski
Hello, Thank you very much for sharing your experience. We are very sorry for the inconvenience and will pass on your suggestion to the department in charge. We are delighted that everything went smoothly. Good day, The Précisionski team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 23/01/2021
Good site navigation and customer service
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Response from Precision Ski
Hello, We're delighted that you liked the site's interface. Thank you very much and we look forward to seeing you on Précisionski.fr Good day, The Précisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/01/2021
Very efficient, fast delivery with very good follow-up.
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Response from Precision Ski
Hello, We are delighted that you liked the service we offered. Thank you for your feedback and see you soon on our site. Good day, The Précisionski team.
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