Customer reviews of Precision Ski

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 9 244 published reviews

Summary of reviews

The online store excels in delivering products that closely match their descriptions, with many customers noting that items received are exactly as expected. Fast delivery is consistently highlighted, with numerous reviews mentioning orders arriving sooner than anticipated, often within 24 to 48 hours, which adds to the overall positive shopping experience. Customers also appreciate the responsive and helpful customer service, which enhances their confidence in the store's reliability.

Reviews 3 and 4 stars

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A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/08/2020
Very good
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Response from Precision Ski
Hello Xavier, Thank you very much :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 06/08/2020
the item received is not what was ordered
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Response from Precision Ski
Hello Céline, Thank you for taking the time to write your feedback. We apologize for the inconvenience. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 04/08/2020
I received the right model but not the right size. The mistake is human. I'm waiting for my refund.
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Response from Precision Ski
Hello Hacem, Thank you for taking the time to write your experience. We apologize for the inconvenience. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 18/07/2020
the delivery man took the liberty of giving our parcel to a neighbor without asking us. We had to investigate to find out where it was and we didn't want a neighbor to receive our parcel. This practice needs to be improved, otherwise we won't be using this site again.
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Response from Precision Ski
Hello, Thank you for your feedback, we have reported the problem to DPD. Please note that you also have Chronopost as a choice of carrier with delivery before 1pm in a relay for less than 6. Since Covid, many drivers have changed their delivery methods, which is why we recommend relay delivery as much as possible, as home deliveries can be complicated. We apologize once again for any inconvenience caused. Thank you again.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/06/2020
Clear site, easy navigation, beautiful brand products that I appreciate ... dynamic team ... I recommend this site!
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Response from Precision Ski
Hi Brigitte, We're delighted to hear about your shared experience. Thank you very much :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/06/2020
Very good
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Response from Precision Ski
Hello Guy, Thank you very much :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/06/2020
I was looking for second-hand skis and came across your site. Perhaps you should specify that you are selling new skis (and that's better).
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Response from Precision Ski
Hello Michaël, Thank you for your feedback. We also have a website selling used skis :) https://www.skioccas.com/fr/ See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/06/2020
Only problem: Chronopost put my parcel in another relay point in the next town. Instead of being at my doorstep, I found my parcel 1km500 away, and they seem to think that's normal.
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Response from Precision Ski
Hello Xavier, Thank you for taking the time to share your experience. We apologize for the inconvenience, and will pass on the problem to the carrier. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/06/2020
Simple, clear and effective
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Response from Precision Ski
Hi Adrien, Thanks for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/06/2020
Ras.
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Response from Precision Ski
Hello Nicolas, Thank you very much :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 31/05/2020
Delivery time of more than a week whereas the parcel was supposed to arrive within 3 days... A pity because the product meets my expectations.
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A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 18/05/2020
Fine
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Response from Precision Ski
Hello Maguelone, Thank you for your opinion :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/05/2020
Product received as expected
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Response from Precision Ski
Hello Jean-François, Thank you for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/05/2020
Order received on time, shoes are great!
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Response from Precision Ski
Hello Joëlle, Thank you for sharing your experience :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/05/2020
Product conforms... delivery time respected and fast... top
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Response from Precision Ski
Hi Solange, Thank you for sharing your experience :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/05/2020
I wish the Havaianas flip-flop sizes were European, not Brazilian... but otherwise super fast delivery and great prices!
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Response from Precision Ski
Hello Linda, Thank you for taking the time to write your feedback. We apologize for the inconvenience. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/03/2020
I have nothing against précision ski .it's more about the delivery man who called me by phone because of the confinement and so didn't even ring the intercom then he told me to come down and get it .in short not friendly at all and at first I thought it was me . But no, I saw him 2 more times delivering neighbors. Once, a neighbor had just moved in and he told him that people like you don't change the names on the doorbells, and even today he was shouting because the other neighbor took too long to come down. Looking for the parcel always after a phone call. No doorbell. In short, the site is too bad, and the deliveryman really isn't friendly at all.
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Response from Precision Ski
Hello Sébastien, Thank you for taking the time to write your feedback. We'll pass on the information to the carrier, and apologize for the inconvenience. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 22/04/2020
Order arrived quickly. Concerning the site, a more objective description of the products would be a plus. Otherwise not much to say
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Response from Precision Ski
Hello Florian, We have taken note of your feedback. Thank you for choosing Precisionski.com :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 23/04/2020
A major delivery problem, so I was a little disappointed. Not with the product, nor with the speed and security of the packaging and delivery, but with the contents, which were not sufficiently checked.
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Response from Precision Ski
Hello Nathalie, Thank you for taking the time to write your feedback. Once again, we apologize for the size error on the product sheet, which we have modified. We hope to see you again on Precisionski.fr :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/04/2020
I was unlucky because I received a defective item (Briko helmet with a 4 mm diameter hole on the shell) and at this time of year several parcels have been lost to me by certain transport companies. And as I need this item for this summer and I'm not sure if there's any stock ... I'll have to keep this item with a defect. Anyway, even during the COVID period, this company is very serious and educational. They're trying to find me information about the potential danger of this defect. And must come back to me, given the manner and good customer care, I will certainly continue my purchases with them if need be. Nothing to do with other companies that have sent me packages that have since been lost. They are very professional... I recommend them.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 24/03/2020
Fast through these difficult times
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Response from Precision Ski
Hi Eric, Thanks for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/03/2020
well
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Response from Precision Ski
Hello, thank you for your opinion :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/03/2020
Fast, trouble-free delivery
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Response from Precision Ski
Hello Nicolas, Thank you for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/03/2020
Overall satisfactory experience. Order arrived a day late.
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Response from Precision Ski
Hello Moo, Thank you for your feedback :) We apologize for the inconvenience. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/03/2020
Easy to find, order and pay for.
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Response from Precision Ski
Hello cédric, Thank you for your feedback on Precisionski.fr :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/02/2020
Very clear site, simple navigation, to be recommended
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Response from Precision Ski
Hello Alexandre, Thank you very much :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/02/2020
Navigation ok
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Response from Precision Ski
Hi Arthur, Thanks for your review :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/02/2020
Order corresponds to my expectations
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Response from Precision Ski
Hello Georges, Thank you for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/02/2020
Fast and efficient. -1 star for the shipping costs which could be offered from a certain sum.
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Response from Precision Ski
Hello Berenger, We've taken note of your feedback. Thank you for choosing Precisionski.com :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/02/2020
clear description suitable packaging
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Response from Precision Ski
Hi Laurent, Thanks for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 13/02/2020
Very fast delivery and attractive price, but the helmet delivered was damaged. Shame, I had to return the order
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Response from Precision Ski
Hello Sébastien, Thank you for taking the time to write your feedback. We apologize again for the inconvenience. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/02/2020
The equipment delivered the 1st time (portable waxing table with cover) was damaged; it was replaced quickly and free of charge. The new waxing table received is in perfect condition, but its cover is still cut in some places. The supplier (VOLA) would do well to review the way it packages this type of equipment.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/02/2020
Good quality product, as ordered
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Response from Precision Ski
Hello Philippe, Thank you for your opinion :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/02/2020
Very fast delivery, good communication
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Response from Precision Ski
Hello Maud, Thank you for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/01/2020
clear and well done
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Response from Precision Ski
Hello Karl, Thank you for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 26/01/2020
Unfortunately the product was not sent to the location I had chosen.
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Response from Precision Ski
Hello, We're sorry, the message from chronopost is the refusal of the relay, this can sometimes happen when a relay is saturated. Here is the official message: Reason: Relay refused Comment: Collection point initially chosen unavailable. New address communicated (by email or SMS) as soon as the parcel is available. Our apologies again.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/01/2020
Good but a bit expensive!!!
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Response from Precision Ski
Hello Erwan, Thank you for choosing Precisionski.fr :) We look forward to hearing from you. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/02/2020
Fine
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Response from Precision Ski
Hello Issa, Thank you for your opinion :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/02/2020
Pleasant site. However, it lacks a little description of the product purchased, which does not quite meet my expectations.
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Response from Precision Ski
Hello Silvain, Thank you for your feedback. You have a period of 30 days from receipt of your products to exercise your right of withdrawal, without having to justify your reasons or pay a penalty. From France, return postage is free. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/01/2020
Very fast delivery - a big plus
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Response from Precision Ski
Hello Loris, Thank you very much :) See you soon, The Precisionski team