The online store excels in delivering products that closely match their descriptions, with many customers noting that items received are exactly as expected. Fast delivery is consistently highlighted, with numerous reviews mentioning orders arriving sooner than anticipated, often within 24 to 48 hours, which adds to the overall positive shopping experience. Customers also appreciate the responsive and helpful customer service, which enhances their confidence in the store's reliability.
Hello Thibaut, We apologize for the inconvenience. Hope to see you again on Precisionski.fr :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/12/2019
Good products
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Response from Precision Ski
Hello Pauline, Thank you for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/12/2019
The item looks very good.dommage que pour un cadeau l'un des 2 emballages ait déjà été ouvert Un coup de cutter en dessous pour sortir le produit !
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Response from Precision Ski
Hello Jacques, We apologize for the inconvenience. We will report this problem to the carrier. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 29/11/2019
Unfortunately, once I'd placed my order, I found the same item cheaper and with free delivery on another French Sitte... I "played" the game by not ordering on the other site and getting my money back by returning to Precisionski, but I was obviously disappointed financially speaking...
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A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/12/2019
meets my expectations
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Response from Precision Ski
Hi Eric, Thanks for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 27/11/2019
When I came to collect my parcel, my name did not appear anywhere on the delivery note, which made it difficult to find it.
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Response from Precision Ski
Good evening, Thank you for your feedback. We have also just noticed that your first and last name are missing from the parcel. We have escalated the problem and thank you again for reporting it to us. We apologize for the inconvenience.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/11/2019
Simple, fast and efficient
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Response from Precision Ski
Hello Julie, Thank you very much :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 29/11/2019
Hello: I'm a bit disappointed because I thought I had ordered a gift pack which I didn't receive. On the other hand, I have nothing to say about the site and the delivery of the order. Sincerely TM
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Response from Precision Ski
Good evening, We would like to apologize for the inconvenience, after checking, our team forgot the gift wrap. We have just refunded the 2.99. Thank you for your understanding.
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 22/11/2019
nothing to say to the contrary
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Response from Precision Ski
Hello Jean, Thank you for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 26/11/2019
contact télé. sympa mais quand même deux erreurs sur une commande de deux articles
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Response from Precision Ski
Hello, Thank you for your feedback, however there was only one error on the 4 items and not two. As explained on the phone, there was a labelling error between Rossignol and our logistics. It seems to me that we have found a solution to your problem? Yours faithfully
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/11/2019
1st shipment never received. After contacting the after-sales service, the shipment was sent immediately and received the next day. Friendly and responsive staff.
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Response from Precision Ski
Hello Guillaume, Thank you for sharing your experience and your confidence :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/11/2019
Simple, fast and effective. On the other hand, the cardboard box my package came in was far too big.
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Response from Precision Ski
Hello Florent, Thank you for your feedback :) We were indeed out of stock on a packaging model. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/11/2019
Super-fast delivery
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Response from Precision Ski
Hi Jino, Thanks for the feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 19/11/2019
The camping cutlery kit must have been unavailable when I made my selection, and disappeared without comment! The secure payment indicator is not obvious: it was your e-mail that reassured me. Ultra-fast service! Well done!
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Response from Precision Ski
Hello, thank you for your feedback. We don't really understand the complicated ordering process you mentioned. According to the information recorded when you placed your order, the product was not added to your basket, which is why it is not in the order summary. During the ordering process, which is the same for all sites, you have the option of unfolding your basket at each stage, and the basket is displayed again before you tick the general terms and conditions. Products do not disappear from a shopping cart, even if a customer orders the same product at the same time and we run out of quantities, a message on a red background warns you and blocks the order, asking you to remove it from the cart to avoid any misunderstanding. I hope I've been able to answer your questions. Thank you for your interest.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/11/2019
The gift wrap is NOT well made and damaged.
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Response from Precision Ski
Hello Fabien, We have taken note of your feedback. We're sorry if the gift wrap didn't live up to your expectations. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/11/2019
Easy ordering, good tracking and fast delivery.
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Response from Precision Ski
Hello Patrick, Thank you for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/11/2019
Very good site, a few bugs sometimes Selection of sizes a bit confusing though
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Response from Precision Ski
Hello Philippe, Thank you for choosing precisionski.fr. We take note of your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/11/2019
Fast, compliant product of very good quality. Reliable site, ordered with my eyes closed.
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Response from Precision Ski
Hello Nicolas, Thank you for taking the time to write your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/10/2019
A little narrow in width!
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Response from Precision Ski
Hello David, You have a period of 30 days from receipt of your products to exercise your right of withdrawal, without having to justify your reasons or pay any penalty. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 22/10/2019
Clear and simple
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Response from Precision Ski
Hello Charlotte, Thank you for your review :) What is the problem with your note? See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/10/2019
Nice product but the quality is average for the price.
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Response from Precision Ski
Hello Carine, You have a period of 30 days from receipt of your products to exercise your right of withdrawal, without having to justify your reasons or pay a penalty. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/10/2019
Ras.
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Response from Precision Ski
Hello Didier, Thank you for your feedback ;) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/10/2019
Great price. Great lead time. More description would be appreciated, especially on the different grinding wheels.
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Response from Precision Ski
Hello Didier, Thank you for your feedback :) We take note of your recommendation. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/10/2019
Good site
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Response from Precision Ski
Hello Christelle, Thank you for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/09/2019
Easy-to-use site.
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Response from Precision Ski
Hello Mathilde, Thank you for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/10/2019
fast, efficient, good price
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Response from Precision Ski
Hello Franck, Thank you for sharing your experience :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/09/2019
well
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Response from Precision Ski
Hello Luc, Thank you for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/09/2019
no problem and fast delivery
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Response from Precision Ski
Hi Jean, Thanks for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 30/08/2019
Very good helmet but no place to attach the visor sold with ... A bit disappointed
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Response from Precision Ski
Hello Titouan, You have a period of 30 days from receipt of your products to exercise your right of withdrawal, without having to justify your reasons or pay a penalty. From France, return postage is free. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/09/2019
Super fast delivery. Easy navigation. Cool promotions
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Response from Precision Ski
Hi Nathalie, Thanks for sharing :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/09/2019
Perfect but the site lacks practicality
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Response from Precision Ski
Hello, thank you for your feedback. Could you please tell us what you did not find useful or complex when using the site.
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 12/08/2019
Fast delivery and correct website
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Response from Precision Ski
Hello Christophe, Thank you for taking the time to express your opinion. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/07/2019
Good product
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Response from Precision Ski
Hello, Thank you for your review :) We hope to see you again on Precisionski.fr See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/07/2019
As described! Fast and reliable delivery!
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Response from Precision Ski
Hello, Thank you for your review :) We are delighted to have been able to satisfy you. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/07/2019
Well-designed site.
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Response from Precision Ski
Thank you for your feedback. Hope to see you again on Precisionski.fr :) See you soon, The Precisionski Team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/07/2019
Very good tap dance
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Response from Precision Ski
Hello, Thank you for your feedback :) Do not hesitate to come back to us for a next order. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/04/2019
Good site but I think we can do better
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Response from Precision Ski
Hello, Thank you for your feedback. What problem did you encounter? See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/04/2019
Order placed on this site, the navigation is easy to find what you want. French day discount not negligible.
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Response from Precision Ski
Hello, thank you for your feedback :) We look forward to seeing you on Precisionski.co.uk. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/04/2019
I only regret that returns have to be paid for, especially when reordering (size change), which is rare.
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Response from Precision Ski
Hello, returns are free of charge for Metropolitan France only. For all other countries, return costs are at the customer's expense. Hope to see you again on Precisionski.fr :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/04/2019
Fast service
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Response from Precision Ski
Thank you for your feedback. Hope to see you again on Precisionski.fr :) See you soon, The Precisionski Team
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