Customer reviews of Precision Ski

The delivery was poor. I stayed home for 3 days. Finally the skis didn't arrive on the third day. Not a good service!

the chosen parcel relay did not accept the parcel on the day of delivery, so I didn't get my item on time. I don't know if this service can be improved so that customers don't pay the consequences. Otherwise, nothing to say, everything is ok with this site.

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Shipment was fast, well packaged, but the description of the item is fanciful: - Cup capacity advertised: 0.30 L, in reality it's 25cl - Dimensions advertised: 14 x 8.5 x 8.5 cm, in reality it's Ht15cm x diam 10cm at the top and 9cm at the bottom - This is very important when you're looking for items that fit together to save space in your bag! Fortunately, there are other sites where you can find the real dimensions of the product, but they don't look serious!

Very good site

not the lack of rigor does not master online sales

Good products. Alas, a rather deplorable delivery service, but in line with Chronopost. I chose a relay point in Lyon 4º: a Bureau de Tabac that was always open. But as luck would have it, the deliveryman found it closed .... so I had to go and collect the parcel from the Chronopost offices 20 km away, and these gentlemen were overzealous: my father, who came to collect the parcel for me, had to go there twice: I needed a copy of my passport and a certificate stating that I was authorizing my father, who has the same name as me, to collect the parcel! Chronopost has a habit of not delivering certain parcels to make its rounds more profitable... I advise Précision Ski to change service provider... because I remind you that when you buy on an Internet site, it's in theory to avoid having to move .....

explanations on the return of merchandise not clear or simple

Good evening, everything is fine except for the size of the fastener. We ordered a size L and received a size M...it's really just right but it still fits.

size very difficult to assess, the result is a little disappointing. the delivery had some setbacks. the product arrived three days late, the package torn.

I didn't really take the time to surf the site, but I quickly found what I was looking for, and that's the main thing.

Hello, I'm sure it's not your fault but the delivery wasn't made until Saturday 30th at 1pm, which was scheduled. Knowing the price of this express option, I was very disappointed, especially since I was leaving on Sunday and couldn't use the kid harness during my week of vacation. Not only did I have to pay for a fast delivery for nothing, but I also had to pay for the rental of a harness on site for my daughter. That's almost 30 lost because of this delay. According to the parcel tracking service, it was indeed the post office that failed to meet its deadlines. For the rest of the order nothing to say very professional site that I would certainly use again. Sincerely Alexandre Boudville

The choice of items is interesting and the delivery date was respected. It's just a shame that I wasn't able to take advantage of the advertised 15% discount. When I placed my order, I was unable to enter the code corresponding to this discount. Unless it's when you're asked if you've been sponsored and therefore have to enter an e-mail or code, but in that case it's not very clear. Apart from this drawback, I'm happy with the product (cap) as described on the site!

Order conforms, fast delivery. It's a shame that the price on the box (99.95) is much lower than the internet price (surely the manufacturer's recommended price is 129.95...) despite the 40% discount, the price is still higher than the store price, which is discounted by 30%: a discount label was left on the shoes. In short, despite the quality of the shoes, we're left with the bitter taste of having been taken for a sucker ????. Too bad, too bad.

Jacket delivered with a stain

Ordered a pair of on volkl women. The wrong skis arrived! The ones we ordered were apparently out of stock ... and the icing on the cake was that the bindings were missing. In short, we kept the skis anyway, but the ten arrived later and we had to pay to have them fitted!

Serious site, I had to return an item and it was reimbursed without a hitch.

FAST SERVICE BUT PAYING A DELIVERY CHARGE AT A RELAY POINT NOT EASY FOR THE MONEY

delivery problem with DPD

A more detailed technical description of products would be a plus

Correct

average packaging, with one box damaged by the carrier and the ski tips visible, but fortunately of no consequence. For skis of this price, it would have been a shame.

Nothing to say

I ordered a pair of skis, and the photo was probably not contractual. I was disappointed when I opened the parcel. When you buy touring skis, which represents a big budget, it's disappointing.

well done

The only problem is that the bag isn't totally identical to the one in the photo on the website. In fact, on the photo the back straps were white, as were the brand's logo trees, whereas they're black on the one I received. So I'm a bit disappointed on this point.

The DPD carrier announced delivery for 16/03, but did not deliver. New announcement of delivery for 17/03, but still not delivered... I was finally delivered on 20/03

Hello, I did not receive the key to adjust the flex of my shoe. Otherwise everything is fine. Thank you very much.

The site looks good.

good choice of products, good prices during sales

The Précision Ski service is not directly to blame (order processed very quickly, complete and well prepared) but the delivery service provider (Chronopost): 3 days late compared with the announced date and not at the requested collection point...

Order did not move from the sender for a week, then arrived by cronopost ... to understand nothing but almost 15 days of delivery.

The product is great, it arrived fast! But be careful not to send the anti-theft device with....

compliant product, fast delivery, but higher price than other sites

error in delivery and re-delivery OK but I couldn't take advantage of it in time

Bindings mounted incorrectly. Skis returned. Précision Ski handled the problem well. However, a quality control before sending the product could have highlighted the problem and avoided sending it back. Disappointed not to have been able to take advantage of the sales that have taken place in the meantime, even though the product still hasn't arrived...

Shipment and receipt of the parcel within the time specified and corresponding to the order. However, you can't go back once the order has been placed, even within a few minutes. It's impossible to change the relay point, for example, and customer service (e-mail) isn't very understanding (no apologies) following a request on this subject.

Disappointed with the delivery as the delivery time was not respected. Received the parcel too late.

Lack of description

Very happy with the product, but I paid for gift-wrapping which I didn't get...