Prêt à Garnir consistently delivers quickly and with careful packaging, and customers praise fast delivery, reliable processing, and helpful communication about order progress. The product range is regarded as varied and the items receive positive notes for taste and alignment with descriptions, with many items described as fresh and well presented. Many reviews highlight dependable service, responsive support, and repeat orders due to strong value and favorable delivery experiences. Customers also appreciate sturdy packaging and thoughtful touches, with several notes about high satisfaction and willingness to reorder.
I am satisfied with my order but the package was poorly transported and part of the order arrived broken
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Response from Prêt à Garnir
Hello Valérie,
First of all, we sincerely apologize for the inconvenience caused by the breakage in your package.
We want to assure you that we place great importance on our customers' satisfaction and take this situation very seriously.
The breakage of your package is a rare and isolated incident that does not reflect the quality of our products or our commitment to our customers. We take all necessary measures to ensure that our products are well packaged and protected during transport.
Unfortunately, unforeseen circumstances can sometimes occur during the handling of packages by carriers, which can lead to damage.
We also understand that this experience may have undermined your trust in our products and services. We sincerely wish to regain your trust.
Your satisfaction is our top priority, and we are doing everything we can to provide you with a positive and worry-free shopping experience.
If you have any other concerns or additional questions, please do not hesitate to contact us. We are here to help you and do everything in our power to resolve this situation satisfactorily.
Once again, we sincerely apologize for the inconvenience caused and hope to have the opportunity to regain your trust and continue to serve you in the future.
Have a nice day
M
Maguy V.
Rating: 2 out of 5
following a purchase from 20/05/2025
Good quality of products. A few tarts were broken upon arrival.
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Response from Prêt à Garnir
Hello Maguy,
First of all, we sincerely apologize for the inconvenience caused by the breakage in your package.
We want to assure you that we place great importance on our customers' satisfaction and take this situation very seriously.
The breakage of your package is a rare and isolated incident that does not reflect the quality of our products or our commitment to our customers. We take all necessary measures to ensure that our products are well packaged and protected during transport.
Unfortunately, unforeseen circumstances can sometimes occur during the handling of packages by carriers, which can lead to damage.
We also understand that this experience may have undermined your trust in our products and services. We sincerely wish to regain your trust.
Your satisfaction is our top priority, and we are doing everything we can to provide you with a positive and worry-free shopping experience.
If you have any other concerns or additional questions, please do not hesitate to contact us. We are here to help you and do everything in our power to resolve this situation satisfactorily.
Once again, we sincerely apologize for the inconvenience caused and hope to have the opportunity to regain your trust and continue to serve you in the future.
Have a nice day
C
Christine C.
Rating: 4 out of 5
following a purchase from 22/05/2025
Products that meet my expectations.
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Response from Prêt à Garnir
Hello Christine,
Thank you very much for your feedback!
We are delighted that you enjoy our products and that you appreciated their quality. Your satisfaction is our greatest reward.
We look forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
C
Claire R.
Rating: 4 out of 5
following a purchase from 10/05/2025
There were five broken ones.
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Response from Prêt à Garnir
Hello Claire,
First of all, we sincerely apologize for the inconvenience caused by the breakage in your package.
We want to assure you that we place great importance on our customers' satisfaction and take this situation very seriously.
The breakage of your package is a rare and isolated incident that does not reflect the quality of our products or our commitment to our customers. We take all necessary measures to ensure that our products are well packaged and protected during transport.
Unfortunately, sometimes unforeseen circumstances occur during the handling of packages by carriers, which can lead to damage.
We also understand that this experience may have undermined your trust in our products and services. We sincerely wish to regain your trust.
Your satisfaction is our absolute priority, and we are doing everything we can to provide you with a positive and hassle-free shopping experience.
If you have any other concerns or additional questions, please do not hesitate to contact us. We are here to help you and do everything in our power to resolve this situation satisfactorily.
Once again, we sincerely apologize for the inconvenience caused and hope to have the opportunity to regain your trust and continue to serve you in the future.
Have a great day
C
Christian B.
Rating: 4 out of 5
following a purchase from 13/05/2025
Delicious product, but 20% loss due to breakage (11 broken tartlets during transport).
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Response from Prêt à Garnir
Hello Christian,
We are sincerely sorry to learn that part of your package arrived damaged. This is obviously not up to our quality standards, nor what you are entitled to expect.
In order for us to offer you an appropriate commercial gesture, please send us a few photos of the damaged products by email. This will also allow us to report the information to the carrier.
Once again, we apologize for this inconvenience, and thank you for your understanding.
Have a nice day
Charlotte and the Prêt à Garnir Team
P
Philippe M.
Rating: 4 out of 5
following a purchase from 03/05/2025
Good product but delivery by Chronopost was not good, not within the announced deadlines.
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Response from Prêt à Garnir
Hello Philippe,
Thank you very much for your positive feedback on our products, we are very pleased to know that you liked them!
However, we are sorry to hear that the delivery with Chronopost did not meet your expectations. Even though this service is external to our company, we completely understand your disappointment and are sincerely sorry.
Your satisfaction being our priority, we will pass the information on to Chronopost and continue to explore the best delivery solutions to ensure you have a smooth experience from start to finish.
Thank you again for your trust, and see you very soon!
Have a nice day
Charlotte & the Prêt à Garnir Team
S
Stephane L.
Rating: 4 out of 5
following a purchase from 29/04/2025
Good
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Response from Prêt à Garnir
Hello Stéphane,
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the team at Prêt à Garnir
E
Edwige G.
Rating: 4 out of 5
following a purchase from 14/03/2025
As expected
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Response from Prêt à Garnir
Hello Edwige,
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
We look forward to delighting you again!
See you very soon,
Charlotte and the team at Prêt à Garnir
C
Caroline H.
Rating: 4 out of 5
following a purchase from 15/12/2024
Great! Fast, careful delivery, and the puff pastries to fill were super tasty and super pretty! A little free box was much appreciated :-) The only downside would be the composition (palm oil, etc.). But for occasional consumption it's fine.
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Response from Prêt à Garnir
Hello Caroline,
Thank you for your feedback and your vigilance regarding the composition of our products. We understand your concerns about palm oil.
You should know that we rigorously select our ingredients and that the palm oil used, when present, is certified sustainable (RSPO), guaranteeing production that is more respectful of the environment and local communities.
Quality and transparency are essential to us, and we remain at your disposal should you wish to know more about our choice of ingredients.
We hope to see you soon,
Charlotte and the Prêt à Garnir team
S
Sabine D.
Rating: 4 out of 5
following a purchase from 15/12/2024
well-packaged product very fast delivery, product conforms to specifications
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Response from Prêt à Garnir
Hello Sabine,
Many thanks for your feedback!
We're delighted that you like our products and appreciate their quality. Your satisfaction is our greatest reward.
We look forward to delighting you again!
We look forward to seeing you soon,
Charlotte and the Prêt à Garnir team
B
Bernard J.
Rating: 4 out of 5
following a purchase from 11/12/2024
As I'm a private individual, an item with a lot of parts is complicated...
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Response from Prêt à Garnir
Hello Bernard,
Thanks for your feedback!
We understand that our packaging may seem generous, but it is designed to offer the best value for money while guaranteeing optimal preservation.
Our products benefit from a long minimum durability date (MDD) and are easy to store, allowing you to enjoy them at your own pace.
Don't hesitate to share your specific requirements with us - we're always ready to listen to our customers!
We look forward to hearing from you,
Charlotte and the Prêt à Garnir team
M
Martine N.
Rating: 4 out of 5
following a purchase from 14/12/2024
Very practical for aperitifs
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Response from Prêt à Garnir
Hello Martine,
We are delighted to hear that you were satisfied with your shopping experience with us.
At Prêt à Garnir, we strive to provide quality products and impeccable customer service.
We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services.
We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings.
Charlotte
M
Marie-Françoise S.
Rating: 4 out of 5
following a purchase from 16/12/2024
Wide selection. Quality products. Pleasant site to visit. Fast and careful shipping. One important reservation: many products contain palm oil. I don't want to buy this type of product. This limited my choice and I had to examine the composition of each of the products I wanted to buy.
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Response from Prêt à Garnir
Hello Marie Françoise,
Thank you for your feedback and for your vigilance regarding the quality of our ingredients. We understand your concern and share your commitment to a more responsible diet.
Please be aware that our supplier has implemented the CLEAN program, which aims to improve all recipes by giving priority to high-quality ingredients and reducing the use of additives. By 2027, all recipes will have been revised to meet these commitments.
We are constantly evolving to offer ever healthier and more delicious products!
Thank you for your confidence
Charlotte
I
Isabelle
Rating: 4 out of 5
Delivery on time and on budget.
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Response from Prêt à Garnir
Hello Isabelle, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
A
Astrid L.
Rating: 4 out of 5
Very good nevertheless it is advisable to pass again qq minutes with the furnace before garnishing Very good quality
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Response from Prêt à Garnir
Hello Astrid, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. Indeed, our puff pastries regain all their crispness after a light baking, as we recommend in our tip letter enclosed in the parcel. So we're delighted that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
I
Isabelle P.
Rating: 4 out of 5
Very good product, I recommend. Quality...price
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Response from Prêt à Garnir
Hello Isabelle, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
L
Lucie S.
Rating: 4 out of 5
I am very satisfied with the products but the express delivery that I pay more for is of no use to me. Because it takes too long.
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Response from Prêt à Garnir
Hello Lucie, Thank you for your message and I understand your concern about delivery. After checking your order, I see that you have selected the Predict home delivery option with DPD. This option allows you to choose a time slot for home delivery, but it is not an express delivery option. If you wanted faster delivery, the Chronopost option would have been the right choice, as it is specifically dedicated to express deliveries. If you have any further questions or would like more information about our different delivery options, please don't hesitate to contact us. Have a nice day Charlotte
T
Trzciolek C.
Rating: 4 out of 5
Very good product that I recommend to all
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Response from Prêt à Garnir
Hello Christian, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
P
Patricia V.
Rating: 4 out of 5
everything perfect , customer service super !!!! just times the site has problems
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Response from Prêt à Garnir
Hello Patricia, We're delighted to hear that you were satisfied with your shopping experience with us. In a few weeks, a new version will be online. We should have no more problems... We'd like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offers. Charlotte
G
Gerard
Rating: 4 out of 5
Fast delivery Bite of good size and nice shape. Too bad it's not made with butter but with palm oil. Some bites damaged despite careful packaging.
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Bernard B.
Rating: 4 out of 5
Ras Merci Rien à dire
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Response from Prêt à Garnir
Hello Bernard, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
S
Stephanie L.
Rating: 4 out of 5
Perfect container as I had imagined too bad there are some broken in my order.
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Response from Prêt à Garnir
Hello Stephanie, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
J
Jean C.
Rating: 4 out of 5
Rasxxxxxxxxxx
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Response from Prêt à Garnir
Hello Jean, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
A
Autour D.
Rating: 4 out of 5
We ordered trendy plain pastry shells and on 2 occasions there were quite a few broken pastry shells in the packaging. Nevertheless, we're very satisfied with the delivery times and the products you offer.
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Response from Prêt à Garnir
Hello, First of all we would like to apologize for the inconvenience caused by the breakage in your parcel. We would like to assure you that customer satisfaction is very important to us and that we take this situation very seriously. The breakage of your parcel is a rare and isolated incident that does not reflect the quality of our products or our commitment to our customers. We take every measure to ensure that our products are well packaged and protected during transit. Unfortunately, sometimes unforeseen circumstances occur during the handling of packages by carriers, which can result in damage. We also understand that this experience may have affected your confidence in our products and services. We sincerely wish to regain your trust. Your satisfaction is our top priority, and we do our utmost to provide you with a positive, worry-free shopping experience. If you have any further concerns or questions, please do not hesitate to contact us. We are here to help you and to do everything in our power to resolve this situation satisfactorily. Once again, we sincerely apologize for any inconvenience caused and look forward to the opportunity to regain your trust and continue to serve you in the future. Have a nice day!
S
Sabrina G.
Rating: 4 out of 5
Hello, the order was delivered correctly. Unfortunately the tarts were broken for several more once garnished they are very fragile.
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Response from Prêt à Garnir
Hello Sabrina, First of all, we'd like to offer you our sincerest apologies for the inconvenience caused by the breakage in your parcel. We would like to assure you that customer satisfaction is very important to us and that we take this situation very seriously. The breakage of your parcel is a rare and isolated incident that does not reflect the quality of our products or our commitment to our customers. We take every measure to ensure that our products are well packaged and protected during transit. Unfortunately, sometimes unforeseen circumstances occur during the handling of packages by carriers, which may result in damage. If this should happen again, please do not hesitate to contact me on receipt of the parcel, and we will see what we can do. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offers. Charlotte
F
Fafet P.
Rating: 4 out of 5
Carefully packed parcel
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Response from Prêt à Garnir
Hello Philippe, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
A
Allo43
Rating: 4 out of 5
I'm a little disappointed by a few broken tarts, but I'm aware that the transporter may be to blame.
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Response from Prêt à Garnir
Hello Sylvie,, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
A
Andrea R.
Rating: 2 out of 5
I received the order and most of the pies were broken.
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Response from Prêt à Garnir
Hello Andréa, First of all, we'd like to offer you our sincerest apologies for the inconvenience caused by the breakage in your parcel. We would like to assure you that customer satisfaction is very important to us and that we take this situation very seriously. Can you send us photos of the damaged goods? Thank you in advance. Have a nice day Charlotte
J
Jean C.
Rating: 4 out of 5
Nothing to say about the product, good quality, only a lot of breakage in the boxes, which is a shame.
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Response from Prêt à Garnir
Hello Jean Claude, First of all, we'd like to offer you our sincerest apologies for the inconvenience caused by the breakage in your parcel. We would like to assure you that customer satisfaction is very important to us and that we take this situation very seriously. The breakage of your parcel is a rare and isolated incident that does not reflect the quality of our products or our commitment to our customers. We take every measure to ensure that our products are well packaged and protected during transit. Unfortunately, sometimes unforeseen circumstances occur during the handling of packages by carriers, which can result in damage. We also understand that this experience may have affected your confidence in our products and services. We sincerely wish to regain your trust. Your satisfaction is our top priority, and we do our utmost to provide you with a positive, worry-free shopping experience. If you have any further concerns or questions, please do not hesitate to contact us. We are here to help you and to do everything in our power to resolve this situation satisfactorily. Once again, we sincerely apologize for any inconvenience caused and look forward to the opportunity to regain your trust and continue to serve you in the future. Have a nice day!
M
Membre P.
Rating: 4 out of 5
Fast, efficient, very good
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Response from Prêt à Garnir
Hello Sandrine, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
C
Carine
Rating: 4 out of 5
The wafers were beautifully packaged for our mail carriers!!!! I recommend bravo!!!
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Response from Prêt à Garnir
Hello Carine, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
L
Lp
Rating: 4 out of 5
Good products, very practical to fill. 5 tarts were broken.
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Response from Prêt à Garnir
Hello Laurence, Our parcels undergo a lot of handling during transit. Despite our careful packaging, some of them may arrive broken. If this is the case, please do not hesitate to contact me on receipt of the parcel, and we will see together what we can do. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore delighted to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
H
Hélène
Rating: 4 out of 5
Fast delivery, careful packaging.
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Response from Prêt à Garnir
Hello Helene, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
G
Guy H.
Rating: 4 out of 5
Excellent tart base but needs to be waterproofed otherwise softens quickly
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Response from Prêt à Garnir
Hello Guy, Did you know that we have a special range for professionals with already waterproofed tarts? Please do not hesitate to contact me for further information. We'd like to thank you for your trust and support. We hope you'll continue to enjoy our products and services and come back soon to discover new gourmet offerings. Charlotte
R
Reungere H.
Rating: 4 out of 5
Good quality product. Just one problem when opening the boxes: some tulips were damaged, but the problem was quickly solved.
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Response from Prêt à Garnir
Hello Hervé, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
Z
Zaza
Rating: 4 out of 5
Fast delivery, with a little attention inside for a first order. The sponge cakes ordered are very good and light, but they don't soak up the liquid poured in to make our recipe.
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Response from Prêt à Garnir
Hello Elisabeth, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We will pass on your comments to our supplier. We are therefore pleased to note that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
V
Vb
Rating: 4 out of 5
Interesting product in quality and price, very fast delivery I recommend ready to garnish
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Response from Prêt à Garnir
Hello Veronique, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
S
Stephane L.
Rating: 4 out of 5
Hello the product poorly packaged small cabbage crushed but the product good quantities
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Response from Prêt à Garnir
Hello Stéphane, First of all, we'd like to offer you our sincerest apologies for the inconvenience caused by the breakage in your parcel. We would like to assure you that customer satisfaction is very important to us and that we take this situation very seriously. The breakage of your parcel is a rare and isolated incident that does not reflect the quality of our products or our commitment to our customers. We take every measure to ensure that our products are well packaged and protected during transit. Unfortunately, sometimes unforeseen circumstances occur during the handling of packages by carriers, which can result in damage. We also understand that this experience may have affected your confidence in our products and services. We sincerely wish to regain your trust. Your satisfaction is our top priority, and we do our utmost to provide you with a positive, worry-free shopping experience. If you have any further concerns or questions, please do not hesitate to contact us. We are here to help you and to do everything in our power to resolve this situation satisfactorily. Once again, we sincerely apologize for any inconvenience caused and look forward to the opportunity to regain your trust and continue to serve you in the future. Have a nice day!
C
Catherine
Rating: 4 out of 5
I'm taking off one star for the expiration date. That said, I'm very satisfied with the product I ordered, and the Prêt à garnir team is very nice. I'd recommend it without hesitation.
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Response from Prêt à Garnir
Hello Catherine, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. The Charlotte Kits have a 4-month DDM, and we guarantee a minimum 2-month DDM on receipt of this item. So we're delighted to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
B
Bernadette
Rating: 4 out of 5
As a regular customer, I'm always happy with their products. I was a little disappointed with my order today, not because of the quality of the products, but because of the 24 vol-au vents, which expire on June 20. The other products are valid until January 2025. Not possible to order less... too bad
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Response from Prêt à Garnir
Hello Bernadette, We're sorry to hear that you were disappointed with the durability date of the pure butter vol-au-vents you received. We always strive to provide accurate information in our product descriptions so that our customers can make informed decisions. Depending on the type of dough, we guarantee a best-before date of between 1 and 4 months. Pure butter vol-au-vents are a special production. The best-before date delivered was indicated next to the item code. We're sorry if you missed this information. Please note that the puff pastries can be filled and then frozen. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offers. Charlotte
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