Prêt à Garnir consistently delivers quickly and with careful packaging, and customers praise fast delivery, reliable processing, and helpful communication about order progress. The product range is regarded as varied and the items receive positive notes for taste and alignment with descriptions, with many items described as fresh and well presented. Many reviews highlight dependable service, responsive support, and repeat orders due to strong value and favorable delivery experiences. Customers also appreciate sturdy packaging and thoughtful touches, with several notes about high satisfaction and willingness to reorder.
The products are great but there's a bit of breakage in transit...
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Response from Prêt à Garnir
Hello Eric, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. Our parcels undergo a lot of handling during transit, and despite our packaging precautions there is unfortunately sometimes breakage. But please don't hesitate to contact us if this happens, and we'll see what we can do about it. We're glad to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Charlotte
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Yvon F.
Rating: 4 out of 5
good product for both savoury and sweet dishes
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Response from Prêt à Garnir
Hello Yvon, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
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Fafet P.
Rating: 4 out of 5
Yes, very satisfied. Too bad there was some breakage in the Brest bets.
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Response from Prêt à Garnir
Hello Philippe, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. Please do not hesitate to contact us as soon as you receive your parcel if there is any breakage, so that we can work together to find a solution to satisfy you. We're delighted to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
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Albert L.
Rating: 2 out of 5
Parcel arrived on time, in good condition as well as the boxes inside but on opening the box containing the tarts out of 24 tarts per box 8 are damaged, broken therefore not fillable so a third of losses that greatly increases the real price, it's a bit of a shame
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Response from Prêt à Garnir
Hello Albert, First of all, we'd like to offer you our sincerest apologies for the inconvenience caused by the breakage in your parcel. We would like to assure you that customer satisfaction is very important to us and that we take this situation very seriously. The breakage of your parcel is a rare and isolated incident that does not reflect the quality of our products or our commitment to our customers. We take every measure to ensure that our products are well packaged and protected during transit. Unfortunately, it sometimes happens that unforeseen circumstances arise during the handling of packages by carriers, which may result in damage. In such cases, please do not hesitate to contact us by telephone, or by e-mail with a photo of the damaged items. We understand that this experience may have affected your confidence in our products and services. Your satisfaction is our top priority, and we do our utmost to provide you with a positive, worry-free shopping experience. If you have any further concerns or questions, please do not hesitate to contact us. We are here to help you and to do everything in our power to resolve this situation satisfactorily. Once again, we sincerely apologize for any inconvenience caused and look forward to the opportunity to regain your trust and continue to serve you in the future. Have a nice day!
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Evelyne P.
Rating: 4 out of 5
product quality and saves time.
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Response from Prêt à Garnir
Hello Evelyne, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
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Myrian L.
Rating: 4 out of 5
perfect Fast shipping
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Response from Prêt à Garnir
Hello Myrian, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope that you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Best wishes for the New Year! Charlotte
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Edith
Rating: 4 out of 5
Dough a little thick - deadlines met. Very good dough
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Response from Prêt à Garnir
Hello Edith, We are delighted that you have enjoyed your shopping experience on the Prêt à Garnir website and that our #prêtàgarnir butter sweetened mini-tellines meet your expectations. Concerning the thickness of the pastry, this allows our bottoms to delay the recovery of hulidity, and guarantees their crunchiness. Your feedback is extremely valuable to us, as it lets us know that we're on the right track and can continue to offer our customers excellent service and quality products. Thank you for your feedback and support! We hope you'll continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Best wishes! Charlotte
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Vrignaud
Rating: 4 out of 5
Choice, speed, efficiency, very pleasant sales service.
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Response from Prêt à Garnir
Hello Laurent, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Best wishes for the New Year! Charlotte
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Agnès R.
Rating: 4 out of 5
Very well packaged. I haven't tried everything yet, but the mini eclairs were very good. It's very practical, all I had to do was make the cream.
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Response from Prêt à Garnir
Hello Agnés, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day and happy holidays!
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Francois T.
Rating: 4 out of 5
Fast service but the bite-size crusts were smaller than those I had ordered but they were out of stock. Order corrected with my agreement. Excellent packaging.
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Response from Prêt à Garnir
Hello François, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Good day and happy holidays! Charlotte
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Menenduro
Rating: 4 out of 5
Easy-to-use website. Fast delivery. Good products to use as recommended.
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Response from Prêt à Garnir
Hello Thierry, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Good day and happy holidays! Charlotte
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Client(E)
Rating: 4 out of 5
A first order for me SUF this site. The products seem to be of good quality Delivery was fast + little bonus gift when I opened the box.
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Response from Prêt à Garnir
Hello François, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Good day and happy holidays! Charlotte
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Véronique S.
Rating: 4 out of 5
Very good products, very well packaged and fast delivery .always a little gift in addition .several orders made ,never disappointed thank you.
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Response from Prêt à Garnir
Hello Veronique, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Good day and happy holidays! Charlotte
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Bernard C.
Rating: 4 out of 5
Delivery as ordered and on time. Satisfactory products.
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Response from Prêt à Garnir
Hello Bernard, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Good day and happy holidays! Charlotte
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Vrignaud
Rating: 4 out of 5
well recu la commande mas pas encore utilisé ,content de ce que j'ai reçu et merci pour le petit geste !!!
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Response from Prêt à Garnir
Hello, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Viviane
Rating: 4 out of 5
Great experience. I delighted all my guests with these little tarts filled with pastry cream and various fruits in syrup.
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Response from Prêt à Garnir
Hello Viviane, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Leipha H.
Rating: 2 out of 5
On my last order, there were only 18 tart bases in the 3 boxes of 24.
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Response from Prêt à Garnir
Hello Leipha, We sincerely apologize for this inconvenience and understand that it may have caused some frustration. At Prêt à Garnir we place great importance on the quality of our products and services, and regret that this experience does not reflect our usual standards. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. As soon as I received your email, I made the necessary arrangements to have the missing quiches shipped to you as soon as possible. We hope this demonstrates our commitment to your satisfaction and that you will give us another opportunity to provide you with a positive experience. Have a nice day Charlotte
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Michel T.
Rating: 4 out of 5
Good quality - Fairly fast delivery - Shame there was a bit of breakage in transit.
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Response from Prêt à Garnir
Hello Sophie, First of all, we'd like to offer you our sincerest apologies for the inconvenience caused by the breakage in your parcel. We would like to assure you that customer satisfaction is very important to us and that we take this situation very seriously. The breakage of your parcel is a rare and isolated incident that does not reflect the quality of our products or our commitment to our customers. We take every measure to ensure that our products are well packaged and protected during transit. Unfortunately, sometimes unforeseen circumstances occur during the handling of packages by carriers, which can result in damage. We also understand that this experience may have affected your confidence in our products and services. We sincerely wish to regain your trust. Your satisfaction is our top priority, and we do our utmost to provide you with a positive, worry-free shopping experience. If you have any further concerns or questions, please do not hesitate to contact us. We are here to help you and to do everything in our power to resolve this situation satisfactorily. Once again, we sincerely apologize for any inconvenience caused and look forward to the opportunity to regain your trust and continue to serve you in the future. Have a nice day!
A
Anne
Rating: 4 out of 5
Fast delivery with instructions for use. The savoury macaroons were appreciated
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Response from Prêt à Garnir
Hello Anne, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
I
Isabelle G.
Rating: 4 out of 5
Super happy except that there is a lack of information. It would be good to inform customers how long to fill the cones (for example) before tasting. To avoid the cones going soft. And there should be a few more recipe ideas. Otherwise everything is perfect. Thank you
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Response from Prêt à Garnir
Hello Isabelle, Thank you for taking the time to leave a review. We're sorry to hear that our mini cones did not meet your expectations. We include an information letter in each parcel to help you fill our mini-canapés. In the section devoted to our mini-cocktails, it says: "Our range of mini-cocktails can be filled up to the minute, up to ½ hour in advance". This information also appears in the description on the site, but perhaps it's not visible enough. Clearly this isn't enough, so we're going to revise our communication to make it more visible. We hope you'll continue to enjoy our products and services, and that you'll come back soon to discover new gourmet offers. Have a nice day Charlotte
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Ludovic S.
Rating: 2 out of 5
The reception of the parcel was catastrophic. Packaging not good enough, lots of breakage. The wafers were much smaller than advertised too. All in all disappointed.
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Response from Prêt à Garnir
Hello Ludovic, We're sorry to hear that your order did not meet your expectations. We take great care in preparing our packages. Our parcels undergo a great deal of handling during transit, so if on receipt the parcel shows signs of impact or knocks, please do not hesitate to refuse it. Do you have photos of damaged items? Please send them to us. Concerning the size of the mini-cupcakes, the dimensions on the site are those provided by our supplier. I'd be happy to discuss this with you in person if you wish. Please do not hesitate to contact me. Have a nice day Charlotte
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Mathieu C.
Rating: 4 out of 5
The products are good but regularly there is not the number indicated on the box, regularly 1 or 2 pieces less.
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Response from Prêt à Garnir
Hello Mathieu, We would like to thank you for taking the time to leave a review of your order. Your feedback is invaluable to us, enabling us to improve. We're going to pass on this information to our supplier, so that he reinforces the checks carried out when packing fine shells. These are packaged by hand, and the alveolus is then shrink-wrapped in a freshness sachet. To guarantee the quality of our mini-canapés, we do not open the bags. Should this happen again, please do not hesitate to contact me. Have a nice day Charlotte
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Jean C.
Rating: 4 out of 5
strawberry tartelette with ganache - the guests were delighted
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Response from Prêt à Garnir
Hi Jean Claude, Your recipe is a great gourmet idea! We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Aline
Rating: 4 out of 5
Fast and accurate delivery. The products are very nice and allow beautiful presentations. As for taste, I haven't used them yet, so I'll have to wait and see.
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Response from Prêt à Garnir
Hello Aline, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
A
Anne T.
Rating: 4 out of 5
Not disappointed with the quality of my products they are in accordance with my purchases on the other hand even if the parcel is super well packed that makes 2 times that I take puff pastry quiches some are broken... not cool
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Response from Prêt à Garnir
Hello Anne, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. Unfortunately, quiches are very fragile. We are constantly working to improve our packaging. We hope to soon find the packaging that will allow them to arrive all unbroken. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offers. Have a nice day Charlotte
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Mélanie
Rating: 4 out of 5
Very, very professional company, and coming from craftsmen who found it hard to delegate, that's saying a lot! Compared to many of their competitors, who are easier to find through physical retailers, the taste and quality are undeniable, and the customer service is top-notch! The only small flaw beyond their control is delivery, as with many other companies.
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Response from Prêt à Garnir
Hello Melanie, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you once again for your trust and support. The last mile between you and us eludes us, and please know that this upsets us, but we do our utmost to make it as smooth as possible. If you have any questions or concerns in the future, please do not hesitate to contact us. We hope you'll continue to enjoy our products and services, and that you'll come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Catherine M.
Rating: 2 out of 5
I've always been satisfied with my orders, except for the last one when I had a dozen lightning bolts destroyed.
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Response from Prêt à Garnir
Hello Catherine, First of all, we'd like to offer you our sincerest apologies for the inconvenience caused by the breakage in your parcel. We fully understand your disappointment and the concern this may have caused regarding the quality of our products. We would like to assure you that customer satisfaction is very important to us and that we take this situation very seriously. The breakage of your parcel is a rare and isolated incident that does not reflect the quality of our products or our commitment to our customers. We take every measure to ensure that our products are well packaged and protected during transit. Unfortunately, sometimes unforeseen circumstances occur during the handling of packages by carriers, which can result in damage. We also understand that this experience may have undermined your confidence in our products, and we sincerely wish to regain your trust. Your satisfaction is our top priority, and we do our utmost to provide you with a positive and worry-free shopping experience. If you have any further concerns or questions, please do not hesitate to contact us. We are here to help you and to do everything in our power to resolve this situation satisfactorily. Once again, we sincerely apologize for any inconvenience caused and look forward to the opportunity to regain your trust and continue to serve you in the future. Have a nice day Charlotte
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