The store delivers quickly and reliably, with fast shipping and delivery that closely matches orders, enables starting treatment promptly, and includes well-packaged products. Customers consistently highlight smooth ordering, easy-to-use processes, and fast, efficient service from order to pickup or delivery. The experience is reinforced by clear communication, accurate product descriptions, and responsive support that leads to high satisfaction. Pricing is competitive with reliable, safe delivery and thorough packaging that preserves product integrity.
Thank you for taking the time to share your experience. We are sorry to hear that the delivery of your order has exceeded the desired deadlines. Your satisfaction is our priority and we are doing everything we can to improve our services. Unfortunately, it may happen that transport takes longer than expected, especially during the summer period. We will forward your comment to the carrier.
Best regards,
The Produits-veto.com team
P
Pascal S.
Rating: 2 out of 5
following a purchase from 09/07/2025
Product not received today, delivery point changed; very long delay.
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Response from Produits-veto.com
Hello Pascal,
Thank you for your feedback. We are sorry to hear that your order has not yet arrived and that the delivery point has changed. Please know that we are doing our best to ensure fast delivery times. Unfortunately, the carrier sometimes takes liberties with the drop-off of packages at relay points. We are unfortunately dependent on delivery partners.
Best regards,
The Produits-veto.com team
F
Florian D.
Rating: 1 out of 5
following a purchase from 06/07/2025
I still haven't received the package after 10 days! Given the shipping costs, it's a bit unfair.
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Response from Produits-veto.com
Hello Florian,
We are sincerely sorry to hear that you have not yet received your package. Your satisfaction is our priority, and we will do everything possible to resolve this issue quickly. Please feel free to contact us directly for personalized follow-up.
Best regards,
The Produits-veto.com team
C
Christine J.
Rating: 1 out of 5
following a purchase from 02/07/2025
Good evening, your products are good but I am absolutely not happy with the transport part. I paid for urgent delivery for 04/07 while my order was placed on 02/07/25. I was only delivered on 08/07 without anyone getting back to me to indicate if there was a problem. Nothing, and when I sent an email worrying about the non-delivery on 07/07, well barely an apology and no commercial gesture proposed. I had placed another order on another site the same day and had the same issue except that they apologized and opened a dispute file and offered me 2 choices to remedy the non-fulfillment of the delivery on time. I am used to Produits-veto.com but this time it doesn't work.
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Response from Produits-veto.com
Hello Christine,
Thank you sincerely for taking the time to share your opinion. We are glad that you like our products, but we are sorry to hear about your dissatisfaction regarding the delivery. Your feedback is valuable and we will use it to improve our service.
We apologize for the inconveniences encountered and the lack of communication.
Best regards,
The Produits-veto.com team
I
Isa D.
Rating: 1 out of 5
following a purchase from 02/07/2025
Extremely slow delivery... the package has not yet arrived!
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Response from Produits-veto.com
Hello,
Thank you for your feedback. We are sincerely sorry to hear that the delivery was too long. We will pass the information to the carrier. Please do not hesitate to contact us directly, we will be happy to help you track your package.
Best regards,
The Produits-veto.com team
L
Leila Bita P.
Rating: 1 out of 5
following a purchase from 29/06/2025
Very slow and the delivery time is long even though our countries are in Europe.
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Response from Produits-veto.com
Hello Leila Bita,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that the delivery speed did not meet your expectations. We will pass the information on to the carrier. Please do not hesitate to contact us directly if you have any other comments or questions.
Best regards,
The Produits-veto.com team
M
Michèle B.
Rating: 1 out of 5
following a purchase from 29/06/2025
Package refused. Defective. One product fits in a carton that is way too big for the ordered product. Refund expected but nothing to date...
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Response from Produits-veto.com
Hello Michèle,
Thank you for taking the time to share your experience. We are sincerely sorry for your shopping experience. We will be more careful in preparing the packages. We will get back to you quickly by email.
Best regards,
The Produits-veto.com team
T
Thierry R.
Rating: 2 out of 5
following a purchase from 15/06/2025
I am still waiting for a product and no news...
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Response from Produits-veto.com
Hello Thierry,
Thank you for taking the time to leave us your feedback. We are sorry to hear that you have not received your product and that you are without news. We take this type of situation very seriously and we will ensure to resolve this issue as soon as possible. Please do not hesitate to contact us directly for information about your order.
Best regards,
The Produits-veto.com team
J
Jean-Louis D.
Rating: 1 out of 5
following a purchase from 24/06/2025
Product ordered on June 24. It is July 7 and still no news.
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Response from Produits-veto.com
Hello Jean-Louis,
Thank you for taking the time to share your experience. We completely understand your frustration regarding this delivery delay and we sincerely apologize for it. We will forward your comment to the carrier. Please do not hesitate to contact our customer service directly for precise information about your order.
Best regards,
The Produits-veto.com team
A
Anca L.
Rating: 1 out of 5
following a purchase from 26/06/2025
I did not receive the product yet!
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Response from Produits-veto.com
Hello,
We apologise for the issues with these parcels. We have just contacted the carrier again regarding delivery times. We have also contacted our account manager at Colissimo to speed up the resolution of these issues.
As you know, this is beyond our control. As previously stated, you can deal directly with the carrier by arranging for them to collect the parcels from our premises. We ship orders for some customers via UPS or DHL. This allows you to use the carrier of your choice, with a direct contract and favourable pricing terms.
We apologise for any inconvenience caused.
Kind regards
P
Patrick F.
Rating: 1 out of 5
following a purchase from 24/06/2025
product not received as of today June 5, 2025
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Response from Produits-veto.com
Hello Patrick,
Thank you for taking the time to share your feedback. We are sorry to learn that you have not received your product to date. We invite you to contact us directly to resolve this issue as soon as possible.
Best regards,
The Produits-veto.com team
C
Cassandra C.
Rating: 1 out of 5
following a purchase from 13/06/2025
Ordered on Friday afternoon and received not before Thursday afternoon? I seem to have paid more to receive in 48-72h. Even without the weekend, that's much more.
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Response from Produits-veto.com
Hello Cassandra,
Thank you for taking the time to share your feedback. We are sorry to hear that your delivery experience did not meet your expectations. We strive to meet the announced deadlines and appreciate your feedback, which helps us relay information to the carriers. However, please note that we do not offer a 'faster' service. We provide an equivalent level of service with Mondial Relay and Colissimo, although the former may take a few additional days.
Best regards,
The Produits-veto.com team.
H
Hugo C.
Rating: 2 out of 5
following a purchase from 02/06/2025
Today it is the 21st of June and until now I haven't received my order.
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Response from Produits-veto.com
Hello Hugo,
Thank you for your message. We sincerely apologize for the delay. Your satisfaction is our priority, and we will do everything we can to track your order. Please contact us directly at m for any further assistance.
Kind regards,
The Produits-veto.com team
M
Marie B.
Rating: 1 out of 5
following a purchase from 09/06/2025
I have not received the goods
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Response from Produits-veto.com
Hello Marie,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that you have not yet received your order. Your satisfaction is our priority. Please feel free to contact us directly, we will be happy to assist you.
Best regards,
The Produits-veto.com team
S
Sabrina G.
Rating: 1 out of 5
following a purchase from 31/05/2025
These are really very dangerous medications because my 1-year-old cat died due to these medications according to the autopsy I have filed a complaint against the company that created these medications and others of the same brand and also against other people who lost their pets due to these medications I request to be reimbursed before I file a complaint
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Response from Produits-veto.com
Hello Sabrina,
We are sincerely sorry to hear about the loss of your cat and we understand the pain this can cause. Your testimony is very important to us, and we assure you that we take all concerns related to our products very seriously. We invite you to contact the customer service of TVM (Domes Pharma) distributor and manufacturer of Lysine to discuss the matter: 04 73 61 75 76. We remain surprised that there is a link between the death of your cat and the intake of Lysine, but we invite you to discuss with the manufacturer to talk about your situation and find an appropriate solution.
Best regards,
The team at Produits-veto.com
E
Emi B.
Rating: 1 out of 5
following a purchase from 23/05/2025
Hello, I still have not received the ordered product, which was supposed to arrive 6 days ago...
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Response from Produits-veto.com
Hello Emi,
Thank you for taking the time to share your opinion. We are sincerely sorry for this delay in the delivery of your order. Apparently, the carrier forgot to keep you informed of its availability. Thank you for your understanding and your trust in Produits-veto.com.
Best regards,
The Produits-veto.com team
A
Anna S.
Rating: 1 out of 5
following a purchase from 11/05/2025
No, I have not received my order blocked at Swiss customs
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Response from Produits-veto.com
Hello Anna,
Thank you for your feedback. We are sorry for this blockage. Indeed, CalistripBiox is a new product from the Calier laboratory and apparently it has not been referenced. We have processed the refund for your order. We hope to be able to offer it on the Swiss market soon.
Best regards,
The Produits-veto.com team
A
Alexandra T.
Rating: 2 out of 5
following a purchase from 14/05/2025
Still haven't received my order
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Response from Produits-veto.com
Hello Alexandra,
Thank you for taking the time to share your experience. We are sincerely sorry. Please do not hesitate to contact us directly to track your order.
Best regards,
The Produits-veto.com team
M
Marie D.
Rating: 1 out of 5
following a purchase from 07/05/2025
Great
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Response from Produits-veto.com
Hello Marie,
Thank you for your positive comment! Your satisfaction is our priority and we are delighted that you had a good experience with our services. Please feel free to reach out to us for your future purchases.
Best regards,
The team at Produits-veto.com
J
Jean-Paul M.
Rating: 1 out of 5
following a purchase from 01/05/2025
The package has not yet been received. We are in May, a month with many holidays, which may explain the delivery delay. I will revisit this review once the package is received.
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Response from Produits-veto.com
Hello Jean-Paul,
Thank you for your feedback. We completely understand your frustration regarding the delivery delay, especially during this period with many holidays. Rest assured that we are doing everything possible to ensure your package reaches you quickly. Please feel free to reach out to us if you have any questions.
Best regards,
The Produits-veto.com team
A
Adélina D.
Rating: 1 out of 5
following a purchase from 01/05/2025
After placing an order on May 1, still nothing received, regards, Adélina Dick
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Response from Produits-veto.com
Hello Adélina,
Thank you for your message and we are sorry to hear that you have not yet received your order. We invite you to contact us directly so that we can resolve this issue as quickly as possible.
Best regards,
The Produits-veto.com team
C
Chantal R.
Rating: 1 out of 5
following a purchase from 30/04/2025
I have not received my products, so I am not satisfied at all
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Response from Produits-veto.com
Hello Chantal,
Thank you for your feedback. We are sorry to hear that you have not received your products. We have also received your email. The carrier lost the package. We will send you a new package today. We are sincerely sorry.
Best regards,
The Produits-veto.com team
J
Joly B.
Rating: 2 out of 5
following a purchase from 29/04/2025
Delivery time is too long.
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Response from Produits-veto.com
Hello Joly,
Thank you for taking the time to share your feedback. We understand that the delivery time may have been frustrating and we apologize for this inconvenience. We shipped your package the same day but the holidays affected the delivery time.
Thank you for your understanding and we remain at your disposal for any questions.
Best regards,
The Produits-veto.com team
M
Marie D.
Rating: 1 out of 5
following a purchase from 29/04/2025
I have not received my package.
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Response from Produits-veto.com
Hello Marie,
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that you have not received your package. Your satisfaction is important to us and we would like to resolve this issue as soon as possible. Please feel free to contact us directly so that we can assist you.
Best regards,
The Produits-veto.com team
R
Regina G.
Rating: 1 out of 5
following a purchase from 28/04/2025
I did not receive the delivery!
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Response from Produits-veto.com
Hello Regina,
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that you did not receive your order. Please know that we place great importance on our customers' satisfaction and we are committed to resolving this issue quickly. Please feel free to contact us directly so that we can assist you better.
Best regards,
The team at Produits-veto.com
J
Jean-Pierre P.
Rating: 1 out of 5
following a purchase from 25/04/2025
It takes a week to receive a product that comes from Vienne, goes to Terrasson then to Clermont to finally end up in Creuse... What a journey, unfortunately it is faster to come from China.... Find the error!
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Response from Produits-veto.com
Hello,
Your order was placed on Friday at 6:30 PM. It was prepared and shipped on Monday the 29th and was delivered on May 2nd. The deadlines of Mondial Relay were respected. We do not prepare and ship on weekends which extends the deadlines. Please feel free to anticipate your orders.
Best regards,
The team at Produits-veto.com
M
Martine A.
Rating: 1 out of 5
following a purchase from 22/04/2025
I still haven't received anything
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Response from Produits-veto.com
Hello Martine,
Thank you for taking the time to leave your feedback. We are sorry to hear that you have not yet received your order. We invite you to contact us directly so that we can resolve this issue as soon as possible. Your satisfaction is our priority.
Best regards,
The team at Produits-veto.com
A
Anne-Claire P.
Rating: 1 out of 5
following a purchase from 19/04/2025
Dissatisfied with the horse dewormers. Too hard to give. Cannot be given as impossible to get them out. Not satisfied at all. I will return them for a refund.
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Response from Produits-veto.com
Hello,
Thank you for taking the time to share your feedback. We are sorry to hear that the horse dewormers did not meet your expectations. Please feel free to contact us by email, if you haven't already, to proceed with the reshipment and refund of the products.
Best regards,
The Produits-veto.com team
M
Michel A.
Rating: 1 out of 5
following a purchase from 18/04/2025
Error. You sent me cat dewormer instead of dog.
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Response from Produits-veto.com
Hello Michel,
Thank you for taking the time to share your feedback. We apologize for this confusion. If it hasn't been done yet, please feel free to contact us by email for an exchange in good and due form. Your satisfaction is our priority.
Best regards,
The team at Produits-veto.com
A
Angélique L.
Rating: 1 out of 5
following a purchase from 08/04/2025
I am facing an issue with a short expiration date without a replacement solution being offered to me. (product advertised as 24 months of validity while I received a product valid for only 7 months). Product worth €100 and it seems that my dissatisfaction is not understood...
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Response from Produits-veto.com
Hello Angélique,
Thank you for taking the time to share your experience. As we discussed with you by phone and email, the two years of the product are from the date of manufacture of the product. The products were ordered from the laboratory a month prior. The products sent corresponded to the products available in their stock. As discussed, you can return the unused products to us and we can proceed with the refund for those.
Best regards,
The team at Produits-veto.com
P
Pascal C.
Rating: 1 out of 5
following a purchase from 13/04/2025
Hello, sorry this is my second order of dermi-stop and with each shipment the tip of the bottle is broken, it is very unpleasant and especially difficult to use, not to mention that a large part of the contents of the bottle is in the packaging.
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Response from Produits-veto.com
Hello,
Thank you for taking the time to share your experience with us. We are sincerely sorry to learn that you have encountered the same problem twice with the purchase of Dermi-Stop. Your satisfaction is our priority and we take your comments very seriously. Despite special attention given to packaging, the tips are fragile and transport mishandles the packages. We will report this information to our logistics team to ensure adequate packaging. If you haven't already, please contact customer service to arrange for a refund of the product.
Thank you for your understanding.
Best regards,
The Produits-veto.com team
K
Konstantina S.
Rating: 1 out of 5
following a purchase from 04/04/2025
I have not received the parcel yet...
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Response from Produits-veto.com
Hello KONSTANTINA,
Thank you for taking the time to share your feedback. We completely understand your frustration regarding the non-receipt of your package. We have exchanged emails about the transport issues. We hope that Hellenic Post has been able to respond to you regarding the location of your package. Please feel free to contact us by email for further assistance.
Best regards,
The Produits-veto.com team
S
Samia A.
Rating: 1 out of 5
following a purchase from 06/04/2025
Order not received
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Response from Produits-veto.com
Hello Samia,
Thank you for taking the time to share your feedback. We are sorry the carrier lost your package. We have sent you an email to offer either a refund or a reshipment. We are waiting for your response.
Best regards,
The team at Produits-veto.com
A
Alexandra L.
Rating: 1 out of 5
following a purchase from 31/03/2025
I only received half of my order, even though I paid for it in full: €62.10 (which means, €31.05 wasted). I am extremely disappointed.
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Response from Produits-veto.com
Hello Alexandra,
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that you did not receive your complete order. We invite you to contact us directly so that we can resolve this issue as quickly as possible. Your satisfaction is our priority.
Best regards,
The Produits-veto.com team
P
Pascale C.
Rating: 2 out of 5
following a purchase from 24/03/2025
I bought your products for their appeal, but my cats refuse to take them
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Response from Produits-veto.com
Hello Pascale,
Thank you for sharing your experience with these products. We are sorry to hear that your cats do not accept them. Every animal has its own preferences, and we encourage you to explore other options from our range.
Best regards,
The team at Produits-veto.com
F
Florence H.
Rating: 2 out of 5
following a purchase from 20/03/2025
Ordered on Wednesday and still no delivery notice on Monday.
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Response from Produits-veto.com
Hello,
Thank you for taking the time to share your opinion. We understand your frustration regarding the delivery delay. Your satisfaction is essential to us, and we are committed to improving our service. We hope for a quick delivery from now on.
Best regards,
The team at Produits-veto.com
C
Corinne B.
Rating: 2 out of 5
following a purchase from 04/02/2025
Very satisfied
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Response from Produits-veto.com
Hello Corinne,
Thank you very much for your positive feedback! We are delighted to hear that you are satisfied with your experience on Produits-veto.com. Please do not hesitate to reach out to us for any questions or suggestions.
Best regards,
The Produits-veto.com team
G
Gustavo S.
Rating: 1 out of 5
following a purchase from 19/02/2025
Good afternoon, I cannot be satisfied as I have not yet received the order. They sent me several notices that they would deliver, but it was never delivered.
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Response from Produits-veto.com
Hello Gustavo,
Thank you for your message. We are sorry to hear that you did not receive your order and we understand your frustration. We have received the order back. We do not understand why. We do not have more information. We will proceed with the refund of your order today.
With our apologies.
Best regards,
The Produits-veto.com team
A
Aurélie B.
Rating: 1 out of 5
following a purchase from 04/03/2025
Product not received…
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Response from Produits-veto.com
Hello Aurélie,
We apologize for the delivery delay. As discussed by email, we anticipated the return of the package and have resent your order. Hoping this resolves your issue.
Thank you for your understanding.
Best regards,
The Produits-veto.com team
B
Bárbara S.
Rating: 1 out of 5
following a purchase from 05/03/2025
I still haven't received my package. Very time-consuming
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Response from Produits-veto.com
Hello Bárbara,
We are sorry to hear that you have not yet received your package. Your satisfaction is our priority. Please contact us by email so we can resolve this issue. We will do everything possible to solve this problem as quickly as possible. Do not hesitate to contact us directly so we can assist you. Thank you for your understanding.
Best regards,
The Produits-veto.com team
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