The store delivers quickly and reliably, with fast shipping and delivery that closely matches orders, enables starting treatment promptly, and includes well-packaged products. Customers consistently highlight smooth ordering, easy-to-use processes, and fast, efficient service from order to pickup or delivery. The experience is reinforced by clear communication, accurate product descriptions, and responsive support that leads to high satisfaction. Pricing is competitive with reliable, safe delivery and thorough packaging that preserves product integrity.
Thank you for taking the time to share your experience with us. We understand the importance of receiving an invoice and we want to resolve this issue quickly. We invite you to contact us directly so that we can assist you.
Best regards,
The Produits-veto.com team
C
Cinta L.
Rating: 1 out of 5
following a purchase from 20/06/2026
They did not have one of the products available, the one that was most important to me, and they did not notify me, they simply made the shipment without it. That is not right, it is said and given the opportunity to cancel, especially being a shipment to Spain with how expensive it is.
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Response from Produits-veto.com
Hello,
Thank you for taking the time to share your experience. We understand your frustration and we want to improve our service. We invite you to contact us directly to discuss your situation and find a solution together.
Sincerely,
The Produits-veto.com team
F
Franck D.
Rating: 4 out of 5
following a purchase from 24/06/2026
Speed and seriousness
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Catherine C.
Rating: 1 out of 5
following a purchase from 20/06/2026
Still haven't received the order
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Response from Produits-veto.com
Hello,
We are sorry to hear that you have not yet received your order. The carrier informs us that the package arrived on July 2nd. Please feel free to contact us directly so that we can assist you better.
Best regards,
The Produits-veto.com team
T
Thierry M.
Rating: 1 out of 5
following a purchase from 13/06/2026
Bottle of traumasedil that was slightly leaking
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Response from Produits-veto.com
Hello,
We are truly sorry to hear that the bottle of traumasedil you received was slightly leaking, and we understand your disappointment. We invite you to contact us privately so that we can find a solution together.
Best regards,
The Produits-veto.com team
S
Sabine B.
Rating: 1 out of 5
following a purchase from 09/06/2026
Delivery time not respected!
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Sabrina P.
Rating: 4 out of 5
following a purchase from 18/06/2026
Very good
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Suzy B.
Rating: 4 out of 5
following a purchase from 17/06/2026
the product is indeed compliant but the delivery leaves much to be desired. Fortunately, the product is packaged in plastic because if it had been glass, I would have found it in a thousand pieces as the packaging box was reduced to mush.
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Michael B.
Rating: 4 out of 5
following a purchase from 16/06/2026
Very fast and uncomplicated delivery. Expiration date, however, in the second half of 2016.
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Rose T.
Rating: 4 out of 5
following a purchase from 10/06/2026
Good,
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Martine F.
Rating: 1 out of 5
following a purchase from 15/06/2026
very bad delivery. the delivery person left it at the opposite side of my home. I am not going to pick it up.
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Response from Produits-veto.com
Hello Martine,
We have taken note of your experience regarding the delivery and we are sorry about it. To better understand the situation and find a solution, we invite you to contact us directly.
Best regards,
The Produits-veto.com team
J
Jacques B.
Rating: 4 out of 5
following a purchase from 14/06/2026
A bit early to give an opinion, but already a mosquito (presumably tiger) caught in the trap.
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Pierre M.
Rating: 4 out of 5
following a purchase from 10/06/2026
good
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Maryelle F.
Rating: 1 out of 5
following a purchase from 11/06/2026
Product ordered and paid for but not picked up: 7 days without news from Mondial Relay which redirected it without consultation to a different relay point than initially planned (unavailable) but much further away (11 km in the countryside) and therefore inaccessible for me. Zero points for Mondial Relay
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Response from Produits-veto.com
Hello,
Thank you for taking the time to share your experience. We understand your frustration regarding the situation with the relay point and we wish to help you resolve this issue. We invite you to contact us directly by private message so that we can discuss your situation in more detail and find the best solution for you.
Best regards,
The Produits-veto.com team
R
Rivera L.
Rating: 1 out of 5
following a purchase from 09/06/2026
I haven't received my order yet.
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Response from Produits-veto.com
Hello,
We are sorry to hear that you have not yet received your order. After investigation, we have proceeded to resend your package without delay.
Best regards,
The Produits-veto.com team
R
Roselyne B.
Rating: 4 out of 5
following a purchase from 08/06/2026
Very good fast delivery
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Elisabeth K.
Rating: 1 out of 5
following a purchase from 06/06/2026
Ordered more than a month ago and still not delivered. This is unacceptable.
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Response from Produits-veto.com
Hello,
We are sincerely sorry to hear that your order has not been delivered within the expected timeframe. We understand your frustration and wish to help you resolve this issue. It seems that your package was delivered to the pickup point on 10/06. Please do not hesitate to contact us directly so that we can assess the situation together.
Best regards,
The team at Produits-veto.com
P
Patricia C.
Rating: 4 out of 5
following a purchase from 04/06/2026
Ras
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Annie N.
Rating: 1 out of 5
following a purchase from 04/06/2026
Delivery on the scheduled date. Very good
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Response from Produits-veto.com
Hello Annie,
Thank you for taking the time to share your feedback. See you soon!
Best regards,
The team at Produits-veto.com
J
Jelin K.
Rating: 1 out of 5
following a purchase from 03/06/2026
Not arrived
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Response from Produits-veto.com
Hello,
We are sincerely sorry to hear that your order has not reached you. Your satisfaction is important to us and we wish to resolve this issue as quickly as possible. We have just filed a complaint with the carrier and we will keep you informed of any developments in the delivery of your package.
Best regards,
The team at Produits-veto.com
M
Marie Thérèse A.
Rating: 4 out of 5
following a purchase from 28/05/2026
Quick thank you
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Rachel B.
Rating: 4 out of 5
following a purchase from 01/06/2026
Package well received
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Aurelie B.
Rating: 1 out of 5
following a purchase from 31/05/2026
The delay was too long. While I had paid an extra fee for the package to arrive faster
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Response from Produits-veto.com
Hello,
Thank you for your feedback and we understand your disappointment regarding the delivery time. Indeed, you ordered on a Sunday, a day when we do not ship packages. Your order was therefore prepared on Monday for delivery on Thursday: colissimo clearly indicates 2 to 3 days for delivery. We hope to see you again at produits-veto.com.
Best regards,
The Produits-veto.com team
M
Murielle L.
Rating: 1 out of 5
following a purchase from 30/05/2026
Satisfied with the products
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Response from Produits-veto.com
Hello,
Thank you for taking the time to share your feedback. We are delighted that you are satisfied with the products, but we would like to understand your experience further. Please feel free to contact us privately so that we can discuss and provide you with any necessary assistance.
Best regards,
The Produits-veto.com team
P
Poittevin S.
Rating: 1 out of 5
following a purchase from 15/05/2026
Too long to deliver
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Response from Produits-veto.com
Hello,
Thank you for your feedback, and we are sorry to hear that the delivery time did not meet your expectations. Please know that we are doing everything we can to improve our service. Your opinion is valuable to us.
Best regards,
The team at Produits-veto.com
P
Petra K.
Rating: 1 out of 5
following a purchase from 27/05/2026
Hello, The package could not be delivered and seems to be on its way back to the sender. No second delivery attempt has been made, which I find regrettable. I will never order from this company again. Best regards, Petra Karbacher-Lütgenbruch
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Response from Produits-veto.com
Hello,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that your package was not delivered as expected. This does not reflect our service standards and we understand your frustration.
We are committed to improving our delivery processes and ensuring better communication for our customers. Please feel free to contact us directly so that we can resolve this issue together.
Best regards,
The Produits-veto.com team
S
Stefany B.
Rating: 4 out of 5
following a purchase from 26/05/2026
Nothing to report
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Raymonde S.
Rating: 1 out of 5
following a purchase from 25/05/2026
I am not satisfied and for good reason I still have not received the product
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Response from Produits-veto.com
Hello,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that you have not yet received your product. Please feel free to contact us directly so that we can provide you with a quick solution.
Best regards,
The Produits-veto.com team
M
Marc L.
Rating: 1 out of 5
following a purchase from 20/05/2026
I still haven't received my package after several back and forths between delivery points and a return to the sender - it seems - 3 days before the deadline. Where is my package??
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Response from Produits-veto.com
Hello,
We are sorry to hear that you have not yet received your package. Your satisfaction is our priority, and we understand the importance of prompt delivery. It seems that your order is available for pickup today, 9/06/26.
Best regards,
The Produits-veto.com team
T
Thierry D.
Rating: 4 out of 5
following a purchase from 18/05/2026
Efficient
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Isabelle V.
Rating: 1 out of 5
following a purchase from 19/05/2026
I still haven't received the products after 10 days of ordering!!!
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Response from Produits-veto.com
Hello,
Thank you for your message and we sincerely apologize for this delay. We are doing everything we can to ship orders quickly. We resent a package to you on June 1st so that you can receive your products as soon as possible.
Thank you for your understanding.
Best regards,
The Produits-veto.com team
E
Emilie C.
Rating: 4 out of 5
following a purchase from 17/05/2026
The order arrived very quickly. Small downside, a product from a 1L bottle had leaked inside the box. Fortunately in small quantity.
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Pascal P.
Rating: 1 out of 5
following a purchase from 16/05/2026
The transport went around France before being delivered. A shame for a product expected to care for its animals
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Response from Produits-veto.com
Hello Pascal,
Thank you for your feedback, and we are sincerely sorry to hear that your order has encountered delays. Customer satisfaction is our priority, and we take your comments very seriously. We will pass the information to our delivery partner to improve our services. Your trust is valuable, and we hope to have the opportunity to serve you again under better conditions.
Best regards,
The team at Produits-veto.com
P
Pauline V.
Rating: 1 out of 5
following a purchase from 01/05/2026
after 1 month the package still not received.
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Response from Produits-veto.com
Hello Pauline,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that your package has not yet arrived. We apologize for this inconvenience and we have just refunded you.
Best regards,
The Produits-veto.com team
F
Francoise C.
Rating: 4 out of 5
following a purchase from 11/05/2026
Satisfactory
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Anne-Laure P.
Rating: 1 out of 5
following a purchase from 09/05/2026
I did not receive the right product I sent an email no response ... well done
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Response from Produits-veto.com
Hello Anne-Laure,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that you did not receive the right product and that you have not received a response to your email. Your satisfaction is our priority and we ask you to contact us directly at [email protected] or by phone at 05 49 19 67 84 so that we can resolve this issue quickly. We are committed to improving our service so that this does not happen again.
Best regards,
The Produits-veto.com team
F
Faiza F.
Rating: 1 out of 5
following a purchase from 04/05/2026
I haven't received my package
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Response from Produits-veto.com
Hello,
Thank you for your feedback. We are sincerely sorry to hear that you have not received your package. Your package seems to be available for pickup. Please do not hesitate to contact us directly so that we can assist you effectively.
Best regards,
The Produits-veto.com team
J
José T.
Rating: 1 out of 5
following a purchase from 30/04/2026
Still haven't received my order
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Response from Produits-veto.com
Hello José,
Thank you for taking the time to share your experience. We are sorry to hear that you have not yet received your order. Your satisfaction is essential to us, and we are committed to resolving this issue quickly. Please feel free to contact us directly so that we can provide you with all the necessary assistance.
Best regards,
The Produits-veto.com team
C
Corinne P.
Rating: 1 out of 5
following a purchase from 19/04/2026
I still haven't received my order
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Response from Produits-veto.com
Hello Corinne,
Thank you for taking the time to share your opinion. We are sorry to hear that you have not yet received your order. We invite you to contact our customer service so that we can resolve this issue as soon as possible. Your satisfaction is our priority.
Best regards,
The Produits-veto.com team
A
Aurore D.
Rating: 1 out of 5
following a purchase from 04/05/2026
Error with the order and delivery mistake
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Response from Produits-veto.com
Hello Aurore,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that your order did not meet your expectations. Your feedback is valuable and helps us improve our services. Please feel free to contact us directly so that we can resolve this issue as quickly as possible.
Best regards,
The Produits-veto.com team
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